Ridgemount, Banstead, Surrey
Ridgemount, Banstead, Surrey
Ridgemount, Banstead, Surrey

Ridgemount care home in Banstead offers an effective long-term care service to elderly people who may have dementia, learning and physical disabilities, as well as being skilled enough to welcome those with sensory impairment.

The home's aim is not just to provide clean and healthy accommodation and care, but also to improve the day-to-day lifestyles of residents, offering access to leisure activities, local trips and in-house entertainments.

Ridgemount has good wheelchair access and a number of onsite additions for residents' benefit, including a library and hairdressing salon, as well as a shop for small items.

Group: Anchor

Person in charge: Sue Townend (Manager)

Local Authority / Social Services: Surrey County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , 64 residents

Registered Care Categories*: Dementia • Learning Disability • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's

Single Rooms: 64

Rooms with ensuite WC: 64

Facilities & Services: Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Ridgemount: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Recommendations

Recommendation Score: 8 (7.985)

The user 'Recommendation Score' ( 8 for Ridgemount) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Ridgemount

Plenty of staff on duty to assist residents. Records kept for individual residents, regular laundry carried out, residents supervised at all times. Residents assisted with meals and feeding, residents well being attended to.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Good

Ridgemount

The facilities are fresh and clean (common areas have recently been repainted). Staff are patient,caring,supportive and flexible when meeting my mother's needs eg offering supper/snacks at different times to suit. Activities are varied and residents are encouraged to attend by Angie and Princess, but there is no coercion or pressure to join in. residents seem to be all cared for and generally content. After initial resentment at being in a home, my mother seems to be adapting.

How likely would you be to recommend Ridgemount? Likely

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Ridgemount

The home is clean, pleasant and well furnished. It is set out in units of 12 people who all eat together at tables of 4 in the dining room. Staff are friendly and caring towards my aunt. There are regular activities for residents to join in. Access is excellent on all floors with good sized lift for wheelchairs. Each room has its own toilet and sink and are a good size with well maintained decor and furniture. It always smells fresh.

How likely would you be to recommend Ridgemount? Extremely likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Ridgemount

Would like a 'lost property' box readily available for all. Relatives to be encouraged to check possessions. Many items go missing - not I believe intentionally. The elderly often pick up items/ lose items which are never found again. I have personally returned several items not belonging to my Mother but then found them abandoned on a shelf. They must belong to someone!

How likely would you be to recommend Ridgemount? Extremely likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

Ridgemount

The care team are all very friendly, kind and compassionate. Residents are encouraged to join in activities and receive assistance with their day to day care willingly and with dignity. The food is excellent and nicely varied and generous highly rated.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Ridgemount

My Mum says she is very comfortable, people are there to help. There is a lot going on if you wish to join in. The meals and carers are all very good. They listen to me. I would recommend Ridgemount as a good place to end my days - very homely & friendly.

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

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