Greathed Manor Nursing Home

Ford Manor Road, Dormansland, Lingfield RH7 6PA

Greathed Manor Nursing Home, Lingfield, Surrey
Greathed Manor Nursing Home, Lingfield, Surrey
Greathed Manor Nursing Home, Lingfield, Surrey

Greathed Manor is a Grade II listed stately manor with 5 acres of beautiful landscaped gardens that provide an idyllic environment for nursing residents. The home is situated in Dormansland on the borders of Surrey, Kent and West Sussex.

The Manor’s history can be traced back to 1816, but it was only between the world wars that that the estate came to prominence. It was at this time that the Royal family, including the then Princess Elizabeth, would come to stay at Greathed, joining for tennis parties and picnics.

In 2008, the Home was adapted to provide luxurious accommodation for elderly nursing clients. Many of the bedrooms are mini-suites, and provide unrivalled views of the countryside. All rooms are decorated to a high standard and have their own showers, freeview televisions and private phones. There is a choice of three lounges and a dining room, as well as many other facilities such as hairdressing salon.

Greathed Manor employs a highly qualified, experienced and dedicated team of staff who work closely with residents to ensure a continuously high standard of person-centred care. The focus is on individual needs with an emphasis on choice. Additionally, residents have access to visiting physiotherapists, chiropodists and yoga practitioners.

Group: Pressbeau Ltd

Person in charge: Theresa Steed (Manager)

Local Authority / Social Services: Surrey County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 32 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability

Admission Information: Ages 50+.

Single Rooms: 32

Rooms with ensuite WC: 32

Weekly Charges Guide: Personal Care Single £750 – £995 Nursing Care Single £750 – £995

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Greathed Manor Nursing Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 8.5 (8.501)

The Review Score of 8.5 (maximum of 10) for Greathed Manor Nursing Home is based on 4 Review/Recommendations in the last 2 years. This Review Score of 8.501 is made up of a Quality Score of 4.851 Points (maximum of 5) relating to the rating and a Quantity Score of 3.65 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 8.501 for Greathed Manor Nursing Home is based on 4 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.851 for Greathed Manor Nursing Home is calculated as follows: ( (40 Excellents x 5) + (7 Goods x 4) ) ÷ 47 Ratings = 4.851

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 3.65 for Greathed Manor Nursing Home is calculated as follows:

      1. 4 Positive Reviews = 3

      2. 0.1 x 4 Positive Reviews = 0.400

      3. (4 Positive Reviews ÷ 32 Registered Beds) x 2 = 0.250

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


Our daughter moved to Greathed Manor from a care home after a 8 week stay in hospital. From the day she moved in my wife and I felt she was in a safe caring place, everything about Greathed is excellent. Our daughter is the happy person that she was 25 years ago, although she has never spoken we are sure she is happy. She always has a smile to greet us when we take her out and smiles again at the staff when we return.
There never seems to be any tension in the home, we visit twice a week, we are very happy.

How likely would you be to recommend Greathed Manor Nursing Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Kind and caring staff. Very comfortable and clean attractive building. Lovely surroundings.

How likely would you be to recommend Greathed Manor Nursing Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

I would recommend Greathead Manor as the staff are really helpful and friendly. The staff will do anyting for the residents. Greathed Manor is in lovely surroundings with nice walks.

How likely would you be to recommend Greathed Manor Nursing Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother Sheila was a resident from April 2014 till her death in May 2015. She had complex medical needs and dementia with Lewy's bodies which meant that she needed 24hr nursing care. She had always been adamant that she would not go into any sort of a home so it was with extreme trepidation that I arranged for her to live at Greathed Manor. She had a lovely bedroom with three large windows with views of fields with rabbits, pheasants and deer to watch. The living rooms downstairs were wood panelled and arranged like a beautiful private house which was very important to her. Her medical needs were very well looked after by the extremely competent and experienced medical care team. But the thing that makes Greathed Manor such a special place is the quality of the staff. Without exception they all work really hard to ensure that everyone has the best life that they can. I visited my mother every day so had a really good opportunity to see how the residents were treated. There was a lot of laughter and genuine affection between the staff and the residents. I never regretted the decision for Mummy to move there. She was very happy and loved her carers and appreciated their kindness and care. I will always be grateful to them for all they did for her and for their support and kindness to me when Mummy died. She could not have been treated with more love and respect. I regularly recommend Greathed Manor to friends and have no hesitation in doing so.

How likely would you be to recommend Greathed Manor Nursing Home? Extremely Likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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  • If you wish to make a complaint or have a serious allegation of negligence, abuse or criminal activity, you should contact the care provider, the relevant regulatory authority or the police.

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • We cannot guarantee how quickly Reviews will be posted on our site. We try to process the Reviews as quickly as we can, but on occasions it can take up to 30 days for them to be Published or deemed non compliant with our Review Policy.

  • We have zero tolerance for fraudulent reviews, which includes but is not limited to, an owner or agent of a care home / service offering incentives to reviewers to complete or remove reviews, impersonating a reviewer, selectively soliciting reviews, copying in-house comment cards, or attempting to damage a competitor by submitting a negative review. If we discover a fraudulent review, we will remove that review and we may remove all reviews for that care home / service and any care homes / services in the same group.

  • For further information on our Review Policy please click here.

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Care Home Idol 2016

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