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Sunrise of Banstead, Banstead, Surrey
Sunrise of Banstead
Sunrise of Banstead

Tel: 01737 888632

Sunrise of Banstead is set close to the heart of the village of Banstead; this popular and vibrant community is situated on the North Downs and surrounded by extensive Green belt, ensuring that area has retained its rustic charm.

The thriving village of Banstead has plenty of amenities including more than 100 shops along the High Street, which possess a distinctly continental flavour.

Banstead's picturesque setting near open countryside and small attractive villages, make sure this Sunrise residence is a popular place to live and enjoy life. Situated only 17 miles south of Central London and possessing superb, fast road links, Sunrise Living of Banstead is also highly convenient for visiting friends and family.

Group: Sunrise Senior Living

Person in charge: Suzanne Spurgin (General Manager)

Local Authority / Social Services: Surrey County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 97 residents

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 55+.

Single Rooms: 97

Shared Rooms: 0

Rooms with ensuite WC: 97

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Independent Living Training • Sheltered Housing • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Sunrise of Banstead: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Current Bed Vacancies Posted by Sunrise of Banstead

3 Bed Vacancies
(Call 01737 888632 for details of vacancies in both our dementia care and assisted living neighbourhoods.)
posted 24 Oct 2014

Awards / Recognitions

There are no awards/recognitions posted yet for Sunrise of Banstead

Current Recommendations

Recommendation Score: 9.2 (9.219)

The user 'Recommendation Score' (9.2 for Sunrise of Banstead) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Review of Sunrise of Banstead

It's as good as it can be. The care given to my late husband was brilliant, he couldn't have been looked after batter, whatever I was paying.

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Submitted by Audrey B (Resident / Service User) on Thursday 9 October 2014.

Review of Sunrise of Banstead

The care given is first class - nothing is too much for them.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Submitted by Vincent Carratu (Resident / Service User) on Monday 29 September 2014.

Review of Sunrise of Banstead

Very well cared for.

Submitted by Betty Green (Resident / Service User) on Tuesday 23 September 2014.

Review of Sunrise of Banstead

A pleasant care home with very pleasant surroundings. The staff are always helpful and will take a lot of trouble to help out whatever is needed. The atmosphere is always happy.

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Food & Drink: Good

Staff: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Submitted by Margaret S (Resident / Service User) on Tuesday 23 September 2014.

Review of Sunrise of Banstead

So many bad things are said about care homes but I have to say Sunrise of Banstead try their very hardest to perform at a top level. Even when occasionally things go wrong they will do their very best again to put everything right. A very happy place for my mother in law to reside in and to visit as I do almost every day.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Wendy M (Daughter-in-law of Resident/Service User) on Tuesday 23 September 2014.

Review of Sunrise of Banstead

From what I have seen so far I feel it is the best.

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Submitted by Vincent Carrattu (Resident / Service User) on Tuesday 23 September 2014.

Review of Sunrise of Banstead

Very well looked after.

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Submitted by Elizabeth G (Resident / Service User) on Tuesday 23 September 2014.

Review of Sunrise of Banstead

This is more than basic care as it provides help for those that need it. The care staff are very helpful.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Hilda H (Resident / Service User) on Tuesday 23 September 2014.

Review of Sunrise of Banstead

Friendly atmosphere, comfortable accommodation, lots of choice and relatives and friends are made welcome.

Submitted by Maria C (Resident / Service User) on Tuesday 23 September 2014.

Review of Sunrise of Banstead

Home is very clean; the staff are very friendly and helpful.

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Good

Staff: Excellent

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Submitted by Iris G (Resident / Service User) on Tuesday 23 September 2014.

Review of Sunrise of Banstead

Great food and great company.

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submitted by Harold S (Resident / Service User) on Tuesday 23 September 2014.

Review of Sunrise of Banstead

I would recommend, it's friendly, the staff are always willing to help. Beautiful gardens not used much.

Submitted by Margaret J (Niece of Resident/Service User) on Monday 22 September 2014.

Review of Sunrise of Banstead

It's like a hotel; the staff treat all the residents with dignity. Always make me feel welcome. There is lots of entertainment and bus trips to London and the coast.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Submitted by Dennis K (Cousin of Resident/Service User) on Monday 22 September 2014.

Review of Sunrise of Banstead

An excellent room, cleanliness and tidiness, help with awkward tasks and good personal help when necessary.

Submitted by George D (Resident / Service User) on Monday 22 September 2014.

Review of Sunrise of Banstead

Good food, well prepared. A friendly atmosphere with those residents close to us at meal times, (they laugh at my jokes) what more could you have?

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Anthony B (Resident / Service User) on Monday 22 September 2014.

Review of Sunrise of Banstead

I would recommend because they deserve it. Good service, good food and I am well looked after, it's very clean- even in my room!

Submitted by Anthony J (Resident / Service User) on Monday 22 September 2014.

Review of Sunrise of Banstead

All the staff are caring and see to all our needs. Variety of activities daily, plenty to do.

Facilities: Good

Care / Support: Good

Cleanliness: Good

Food & Drink: Satisfactory

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Submitted by Christine D (Resident / Service User) on Monday 22 September 2014.

Review of Sunrise of Banstead

You wouldn't get what we get anywhere else, it is expensive but you get what you pay for and nothing is too much trouble.

Submitted by Joan B (Resident / Service User) on Monday 22 September 2014.

Review of Sunrise of Banstead

I would Recommend to any elderly person because of the high standard of accommodation and service.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Harold S (Resident / Service User) on Monday 22 September 2014.

Review of Sunrise of Banstead

I have been asked to fill in a recommendation by members of staff, I cannot see any reason not to recommend. Whilst I have been here all the staff seem very diligent and take care over their work and commitments.

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

Submitted by Ronald P (Resident / Service User) on Monday 22 September 2014.

Review of Sunrise of Banstead

Couldn't go for a better place.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Ernest Budden (Resident / Service User) on Monday 22 September 2014.

Review of Sunrise of Banstead

Very happy with the service and the care.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Mark Williamson (Nephew of Resident/Service User) on Monday 22 September 2014.

Review of Sunrise of Banstead

Fabulous staff. Freedom of everything. Nobody ties you down ie; make your own choices.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Submitted by Roger Zanders (Resident / Service User) on Monday 22 September 2014.

Review of Sunrise of Banstead

All the staff are most helpful and kind. The home is beautifully kept and meals are excellently presented.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Ruth B (Resident / Service User) on Monday 22 September 2014.

Review of Sunrise of Banstead

Great concern for the residents health and happiness.

Facilities: Good

Care / Support: Good

Cleanliness: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submitted by Helen M (Resident / Service User) on Monday 22 September 2014.

Review of Sunrise of Banstead

Comfortable and homely.

Submitted by Bob Fraser (Resident / Service User) on Monday 22 September 2014.

Review of Sunrise of Banstead

Testimonial Victor Golder 82 – came to Sunrise in May 2013 We have been totally amazed with the progress dad has made since coming to Sunrise. Following a major operation, spending 3 days in intense care and a month in hospital dad was released from hospital and stayed with family for 3 months. Dad originally came to Sunrise for rest-bite for a short period of time, but has ended up moving in permanently. We believe the astounding recovery dad has made is due to the kindness and genuine care of all the staff here at sunrise. They do genuinely care. Dad has made new friends and enjoys having a laugh and chat with the staff which is great for his well-being. When he first came to Sunrise he didn’t want to take part in any of the activities, but as the months have gone on and he has shown such amazing improvement he has started to join in quiz nights, dancing, and even flower arranging! Dad is going to give the Art Class a go next. Tomorrow he goes on his first day trip to Windsor Castle. The past 9 months have been tough to say the least but finally it’s like a miracle has happened – we have got our Dad is back !!!

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Submitted by Justine Evans (My father lives here) on Tuesday 8 October 2013.

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Job Vacancies

Care Assistant

£7.42 per hour

(Care Home / Nursing Home • Part Time)

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02 Oct 2014
Apply Here

Care Assistant

£7.42 per hour

(Care Home / Nursing Home • Full Time)

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Suzanne

Suzanne Spurgin

Job Title: General Manager

Description:

Every day I walk into my community feeling incredibly proud of the team who work extremely hard to deliver the best care services to my residents. I feel very blessed to work in such a warm and welcoming environment. The word ‘community’ is the most apt description of Sunrise of Banstead.

Barbara

Barbara Mare

Job Title: Registered Manager

Description:

I was really pleased with our excellent CQC report, especially as it was full of excellent comments from residents and their families.

Jan Jasper

Jan Jasper and Nathalie McLeish

Job Title: Directors of Community Relations

Description:

We are the first point of contact for both seniors and their families enquiring about care options. We are proud to invite people to a tour of our community and make sure they leave with all the relevant information, having experienced Sunrise in action. Our most rewarding aspect is supporting families and seniors and being able to guide and counsel them on what can be an emotional experience. We feel privileged to help in the journey towards making the decision to join our community and then, seeing new residents flourish and make new friends is the ultimate reward.

Tamara

Tamara Juckes

Job Title: Activities Coordinator

Description:

There are very few jobs that offer the daily satisfaction and fulfillment that mine does! Seeing the expression on residents’ faces and hearing the enjoyment in their voices as they take part in our daily activities makes me feel immensely proud and content. I wouldn’t swap it for anything!

Care Home Idol 2014

There are currently no Care Home Idol entrants who have performed at Sunrise of Banstead