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Willowmead, East Molesey, Surrey
Willowmead
Willowmead

Tel: 020 8398 8664

Willowmead is a twelve capacity East Molesey accommodation, ideal for older people with care needs looking to achieve a comfortable retirement while having access to expert carers.

The home is well situated for proximity to local amenities, while residents have their own gardens and activities and personal interests are encouraged.

The service is registered with the Care Quality Commission and carers are highly trained and experienced.

Group: Montreux Living

Person in charge: Paula Windmill (Manager)

Local Authority / Social Services: Surrey County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 12 residents

Registered Care Categories*: Dementia • Old Age

Admission Information: Ages 65+.

Single Rooms: 12

Rooms with ensuite WC: 12

Weekly Charges Guide: Personal Care Single £875 – £1050

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Willowmead: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Current Bed Vacancies Posted by Willowmead

Please Contact Us for Latest Vacancies

Awards / Recognitions

There are no awards/recognitions posted yet for Willowmead

Current Recommendations

Recommendation Score: 9.7 (9.660)

The user 'Recommendation Score' (9.7 for Willowmead) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Review of Willowmead

I enjoy living at Willowmead, all the staff are very kind. The home is very homely. I feel safe. The food is very nice, we have two cats in the home who are friendly. We went to the pub at Christmas, that was really nice. I would always recommend this home to anyone.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Christine Symes (Resident / Service User) on Tuesday 20 January 2015.

Review of Willowmead

I am very contented here. My visitors are always made very welcome, staff immediately ask what they would like to drink. The food has much improved, staff and manager very good.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Margaret Holloway (Resident / Service User) on Tuesday 20 January 2015.

Review of Willowmead

The home is in a good location, easy reach to shops. Nice quiet road. I have a lovely room which overlooks the river mole. My room is kept very clean. Food is excellent. We have a wonderful chef. Staff are lovely and caring. The home is very homely, can't praise the home enough. Very happy here.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Margaret Hughes (Resident / Service User) on Tuesday 20 January 2015.

Review of Willowmead

My mother has been at Willowmead for 14 years and in the last 5 years has developed dementia. The staff and management have managed her extremely well as her condition has developed. the service is very personal and designed to maximise any opportunities for stimulation to make life as enjoyable as possible for the residents. I would recommend this home to anyone.

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Submitted by Christine D (Daughter of Resident/Service User) on Tuesday 20 January 2015.

Review of Willowmead

I have lived in Willowmead for 12 years; I have always been very happy it's like a home from home. The food is excellent, the garden is so beautiful as we are on the river Mole, staff are always smiling and always there to help us.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Martin C (Resident / Service User) on Monday 19 January 2015.

Review of Willowmead

My mother has been at the care home for more than three months and is very happy with all the services they provide. Being still mobile it is in an excellent location for her to walk into Hampton Court or East Molesey, as well as a bus near the home that goes into Kingston upon Thames.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

How likely would you be to recommend Willowmead? Extremely likely

Submitted by Richard Hennessy (Son of Resident/Service User) on Thursday 15 January 2015. Review relates to January 2015.

Review of Willowmead

I cannot recommend Willowmead highly enough. My 98 year old mother has been a resident for over five years and has always been happy, contented and extremely well looked after. The staff are kind, caring, friendly and attentive. Her attractive, light and airy, comfortable room with en-suite bathrooms is always clean and well maintained, and has french doors onto the garden. Food is cooked on the premises, and residents can choose meals from a daily menu. Entertainment and regular exercise classes are available and everyone is encouraged to join in. Willowmead is extremely clean, tidy, well organised, and efficiently run, but never loses the human touch.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

How likely would you be to recommend Willowmead? Extremely likely

Submitted by Susan Greenhill (Daughter of Resident/Service User) on Wednesday 14 January 2015. Review relates to January 2015.

Review of Willowmead

Willowmead is home from home. The carers are dedicated and highly professional, but they also become friends, too. The communal areas and private bedrooms are always spotlessly clean. Food is of a high standard, too. The gardens are well kept and lovely to walk and sit in in the summer. I cannot recommend Willowmead highly enough.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

How likely would you be to recommend Willowmead? Extremely likely

Submitted by Joan Mayhew (Daughter of Resident/Service User) on Tuesday 13 January 2015. Review relates to January 2015.

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