Group: Mr & Mrs C Neil-Smith
Person in charge: Lisa Whittaker (Registered Manager)
Local Authority / Social Services: West Sussex County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , 20 residents
Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment
Specialist Care Categories: Alzheimer's • Hearing Impairment & Deafness • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment
Admission Information: All residents assessed for care needs before admission. Ages 60+.
Single Rooms: 16
Shared Rooms: 2
Rooms with ensuite WC: 18
Weekly Charges Guide: Personal Care Single £700 – £805 , Personal Care Shared (per person) from £630
Facilities & Services: Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest CQC* Report on Highgrove House: click here
*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.
Recommendation Score: 8.2 (8.200)
The user 'Recommendation Score' (8.2 for Highgrove House) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.
Submitted by Mark B (Son of Resident/Service User) on Wednesday 5 March 2014.
Highgrove House is a lovely home. The residents are treated as individuals and with great dignity. Staff and service are exemplary.
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent
There are currently no Care Home Idol entrants who have performed at Highgrove House