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Tel: 01903 230487

Group: Mr & Mrs C Neil-Smith

Person in charge: Lisa Whittaker (Registered Manager)

Local Authority / Social Services: West Sussex County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 20 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Hearing Impairment & Deafness • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: All residents assessed for care needs before admission. Ages 60+.

Single Rooms: 16

Shared Rooms: 2

Rooms with ensuite WC: 18

Weekly Charges Guide: Personal Care Single £700 – £805 , Personal Care Shared (per person) from £630

Facilities & Services: Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Highgrove House: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Current Bed Vacancies Posted by Highgrove House

Please Contact Us for Latest Vacancies

Awards / Recognitions

There are no awards/recognitions posted yet for Highgrove House

Current Recommendations

Recommendation Score: 8.7 (8.705)

The user 'Recommendation Score' (8.7 for Highgrove House) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Review of Highgrove House

Highgrove House is a lovely home. The residents are treated as individuals and with great dignity. Staff and service are exemplary.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Mark B (Son of Resident/Service User) on Wednesday 5 March 2014.

Review of Highgrove House

Since my father was resident nearly ten years ago, I have recommended several elderly friends to Highgrove. It has a lovely caring atmosphere.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Linda Wilton (Friend of Resident/Service User) on Monday 7 January 2013.

Review of Highgrove House

Brightness and comfort of premises. Very helpful and cheerful staff. Always greeted pleasantly and cheerfully when visiting and tea or coffee offered. Owners friendly and helpful. Nurse manager very friendly and helpful, always ready to answer questions. Good relationship between residents and staff. I would certainly recommend the home to others.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Margaret M (Cousin of Resident/Service User) on Wednesday 2 January 2013.

Review of Highgrove House

Always welcome with tea, coffee, cake.

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Submitted by George F (Visitor to resident) on Wednesday 2 January 2013.

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