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Princess Marina House, Rustington, Littlehampton, West Sussex
Princess Marina House
Princess Marina House

Tel: 01903 784044

Princess Marina House specialises in providing respite care to serving and retired members of the RAF, and is situated at an attractive coastal location in Rustington West Sussex.

Within 30 beds registered with CQC located on the 1st floor. 20 beds in The Marina provide personal care and 10 beds in "Beachside" also offer these short breaks for people with mild cognitive impairment and short term memory loss. In addition there are a further 25 beds available for guests who would like a break with RAF friends but personal care is not required.

Twin rooms are available for couples, with sea or a garden view, all with en-suite showers, call systems, a television and drink-making facilities, while there are a selection of lounges or a pavilion to socialise in, and an on-site restaurant to dine in.

There are many entertainments and activities for visitors to enjoy, together with excursions and places to visit, as organised by Princess Marina House's pleasant and professional team.

All tariffs are for full board including beverages, entertainments and outings.

Owner: Royal Air Force Benevolent Fund

Person in charge: Shirley Steeples (General Manager)

Local Authority / Social Services: West Sussex County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , 56 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability • Younger Adults

Admission Information: Ex RAF. Ages 18+.

Languages Spoken by Staff (other than English): Polish

Single Rooms: 26

Shared Rooms: 15

Rooms with ensuite WC: 41

Weekly Charges Guide: Personal Care Single from £390 , Personal Care Shared (per person) from £332

Facilities & Services: Respite Care • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Princess Marina House: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Current Bed Vacancies Posted by Princess Marina House

6 Bed Vacancies
(Short Welfare breaks available . The winter discount rate applies 1st Nov 2014 to 15th Dec 2014 and 31st January 2015 to 31st March 2015 Financial assistance available to eligible applicant . Visit www.rafbf.org.uk for details of discounted breaks and our self catering accommodation for families. Kindred rates are £525 per person per week.)
posted 27 Oct 2014

Awards / Recognitions

There are no awards/recognitions posted yet for Princess Marina House

Current Recommendations

Recommendation Score: 9.1 (9.085)

The user 'Recommendation Score' (9.1 for Princess Marina House) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Review of Princess Marina House

Top rate respite/residential home on seafront.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Harold F (Resident / Service User) on Tuesday 18 November 2014.

Review of Princess Marina House

I qualify to stay here as an Ex RAF WW11 bomber pilot. My partner and I are enormously impressed by the friendliness of the staff, the efficiently of all the arrangements, the quality of all the meals and the high standard of the décor. this is my first visit and I am applying to make 5 visits during 2015. I shall recommend all of my ex RAF friends to visit this truly beautifully holiday home beside the sea. The exceptionally high standards can only stem from outstanding leadership.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Reginald Barker (Resident / Service User) on Thursday 30 October 2014. Review relates to September 2014.

Review of Princess Marina House

A wonder house for all your needs and the care is all you could wish for. Recommend this house highly.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Joan Seaward (Resident / Service User) on Tuesday 7 October 2014.

Review of Princess Marina House

Thoroughly recommend PMH for respite, recuperation. Allows a much needed break for me and care for my wife. The staff were very welcoming, experienced and polite. Food was excellent quality and quantity.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Derek Druce (Service User) on Thursday 22 May 2014.

Review of Princess Marina House

As social sec and trustee of our beloved Guinea Pig club, I brought a small party here for a one week 'winter break' on Tuesday 16th March - sadly on my 2nd night I had a heart attack and paramedics took me to Hospital. My wife has remained here at Princess Marine House, being wonderfully looked after in all aspects, I came home to PMH for a further two weeks convalescence. We now look forward to lunch the the 'Tutti-pole' very shortly, where the Barr family also look after us so well. Small world.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Jack & Mary Perry (Service user) on Wednesday 21 May 2014.

Review of Princess Marina House

Both my wife and myself needed some time for complete rest and recuperation, which we got here and found most helpful.

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submitted by John M (Service user) on Wednesday 15 January 2014.

Review of Princess Marina House

Brilliant time, the care of the staff and management is better than a five star hotel. Trips out were fantastic. Trips were running everyday. Thank you for the care and attention. Such good value for money.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by June Norman (Rafa Mr Norman ex RAF) on Wednesday 1 January 2014.

Review of Princess Marina House

In dire need of a respite break both for myself and husband who suffers from VCI, early stage. This establishment has excellent grounds and faces the sea. The atmosphere is relaxing and the ambience changes along with the users which are varied. We hope to visit again in the not too distant future.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Susan W (Service user) on Friday 23 August 2013.

Review of Princess Marina House

So impressed with every service, all staff are 'angels in disguise'

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Submitted by Roy M (Resident) on Thursday 4 July 2013.

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Job Vacancies

There are no jobs posted yet for Princess Marina House

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Shirley Steeples

Job Title: General Manager

Joined: 2003

Description:

As General Manager, Shirley Steeples philosophy is based very much around the desire to ensure the respite guests care and social needs are met during their stay, and that their experience is a happy and memorable one. Shirley has been General Manager at Princess Marina House since 2003.

Her role is the overall management responsibility for Princess Marina House ensuring compliance with CQC and maintaining high standards of care and services to the RAF Family.

Email: shirley.steeples@rafbf.org.uk

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Catherine Argent

Job Title: Head of Hotel Services

Joined: 1990

Description:

Catherine has worked at Princess Marina House since 1990 starting as Housekeeper and now finding herself in the role of Head of Hotel Services. Catherine works with Hotel Services Manager, Housekeeper, Catering Team Leader, Chefs, Entertainments leader and administration staff plus a team of domestic, catering and general assistants to provide all the support services.

Email: catherine.argent@rafbf.org.uk

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Corinna Forsdike

Job Title: Care Team Manager

Joined: 1998

Description:

Corinna has worked at PMH since 1998 starting as a care assistant on night duty and now as Care Team Manager. The care assistants at Princess Marina House are encouraged to attain NVQ Level 3 in Health Care 80% have NVQ 2 & 3 in Care and others are working toward NVQ Level 3 in Care.
Email: corinna.forsdike@rafbf.org.uk

Care Home Idol 2014

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