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Tel: 01243 572556

Sailaway is an eighteen-capacity care home in Chichester, ideal for older people's care needs while also being able to welcome many specialist needs thanks to in-depth resources and a quality team of experienced professionals.

All care packages are person-centred, with regular assessments to make sure that provision is up-to-date and that the dignity of service users is safeguarded.

Owner: Sonia Dahiya

Person in charge: Sonia Dahiya (Owner/Manager)

Local Authority / Social Services: West Sussex County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 18 residents

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Asperger Syndrome • Autism/ASD • Cancer Care • Challenging Behaviour • Hearing Impairment & Deafness • Muscular Dystrophy • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: NHS referrals, County Council Admission, Private. Ages 60+.

Languages Spoken (other than English): Fijian, Hindi

Single Rooms: 12

Shared Rooms: 3

Rooms with ensuite WC: 5

Weekly Charges Guide: Personal Care Single £430 – £650 , Personal Care Shared (per person) £900 – £1100

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Stairlift • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Sailaway: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Current Bed Vacancies Posted by Sailaway

5 Bed Vacancies
(2 Rooms with ensuite 1 Double rooms with En Suite 2 Single room)
posted 26 Mar 2014

Awards / Recognitions

There are no awards/recognitions posted yet for Sailaway

Current Recommendations

Recommendation Score: 8.5 (8.504)

The user 'Recommendation Score' (8.5 for Sailaway) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Review of Sailaway on Monday 24 February 2014 by Carole Horn (Daughter of Resident)

My mother has bee a resident here for four years and over this period I have come to know the staff really well. I never cease to be impressed with the level of care, compassion and empathy of the staff. The owner is forward thinking and positive. Never complacent, but always looking for ways to further improve. The care home is set in lovely grounds, beautifully clean and fresh with attractive lounge, conservatory, dining room and bedrooms. I can fully recommend Sailaway Care home without reservation.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Review of Sailaway on Monday 17 February 2014 by Leslie Arnold (Son of resident)

I placed my mother in Sailaway having been diagnoised with moderate dementia and suffering two seizures. She settled in very quickly and often tells me she is as happy as she can be considering her plight. The staff at Sailaway are brilliant. I am happy to recommend Sailaway to anyone wishing to find a care home offering a home from home atmosphere.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Review of Sailaway on Monday 17 February 2014 by Leslie Arnold (Son of resident)

I placed my mother in Sailaway having been diagnoised with moderate dementia and suffering two seizures. She settled in very quickly and often tells me she is as happy as she can be considering her plight. The staff at Sailaway are brilliant. I am happy to recommend Sailaway to anyone wishing to find a care home offering a home from home atmosphere.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Review of Sailaway on Wednesday 12 February 2014 by C K (relative of resident)

Caring team providing good quality care with manager very proactive in day to day activities and running of care home. Each resident given personal care relevant to their needs.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Sailaway on Wednesday 23 May 2012 by Marion Coombes-Shrubb (Daughter of Resident)

I can't speak highly enough of the love and care received. Visitors are always made welcome. I am kept fully informed. Sailaway is a very friendly 'Home' from home with super approachable staff and much fun & laughter. There is excellent home cooking and every Christmas there is a Party where Residents and their family have a Christmas Dinner together. If you are looking for an upmarket, sterile environment you are in the wrong place! If you want warmth, comfort and care look no further. The owner very much takes the opinion that it is the Resident's home and they come first! I have been blessed to have both parents as Residents but since Mum's death only Dad remains after well over 5 years. I am convinced that Sailaway has improved his quality of life, taken away all the worries of running a home and lengthened his life as a result. Being a fussy eater all his life I never thought I would see the day when he was looking forward to Chicken Korma for lunch! Both Mum and Dad's dementia was coped with caringly and I have witnessed the special end of life care they give. I became free of the worry of them coping inadequately at home and so all the family can let go and just visit as often as possible and I just love going in. My own place at Sailaway is booked!

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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