Walstead Place Care Home with Nursing

Scaynes Hill Road, Lindfield, Haywards Heath RH16 2QG

Walstead Place Care Home with Nursing, Haywards Heath, West Sussex
Walstead Place Care Home with Nursing, Haywards Heath, West Sussex
Walstead Place Care Home with Nursing, Haywards Heath, West Sussex

Walstead Place Care Home has a close proximity to the West Sussex town of Haywards Heath, which makes it conveniently placed in relation to the main line commuter station to London and the main Motorway network. Brighton and the South Coast are only 12 miles. Walstead Place is registered with the Care Quality Commission to provide both short and long-term care to elderly people requiring residential care.

Set in its’ own beautiful gardens of some 2½ acres. Walstead Place dates back to 1852, being a typical Gentleman’s residence of the 19th Century, in the small and delightful hamlet of Walstead, within a mile of the picturesque village of Lindfield where there is a Post Office, Bank and many local shops and pubs.

Group: Caring Homes Group

Person in charge: Jacqueline Ferguson (Manager)

Local Authority / Social Services: West Sussex County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 54 residents

Registered Care Categories*: Old Age

Specialist Care Categories: Hearing Impairment • Parkinson's Disease • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 36

Shared Rooms: 9

Rooms with ensuite WC: 45

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Walstead Place Care Home with Nursing: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 24 Aug 2015

Please call 01444 483 885 for further information about current Bed Vacancies at Walstead Place.

Current Reviews

Review Score: 9.3 (9.276)

The user 'Review Score' (9.3 for Walstead Place Care Home with Nursing) is based on 15 reviews. The Review Score is is calculated using a combination of the average of all ratings on user reviews submitted in the last 2 years, and the total number of user reviews submitted in relation to the number of beds at the care home. The maximum Review Score is 10. To see more about the carehome.co.uk user reviews please click here.

The reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such reviews.

Please note that before 1st July 2015 carehome.co.uk only accepted Recommendations (positive only), and as of 1st July 2015 all of the Recommendations are referred to as Reviews, and along with all Reviews (positive and negative) submitted since the 1st July 2015 they are included in the calculation of the Review Score. For further information on our move from Recommendations to Reviews please click here.

Walstead Place Care Home with Nursing

My husband was very contented there and had complete trust in the carers. He had a good rapport with them. The staff were always cheerful and came with a smile, even though they were always very busy. He enjoyed his meals, which were excellent. This care home and garden are light and airy and has the real feel of a home.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Walstead Place Care Home with Nursing

On entering Walstead Place you are welcomed into the homely, family atmosphere. The management are 'on the ball' and the staff are very caring, supportive and efficient. The staff work brilliantly as a team and will 'go the extra mile.' A particular feature is the imaginative and inclusive activities programme which is adapted to suit the needs of the residents. The characterful surroundings and lovely gardens are a bonus.

How likely would you be to recommend Walstead Place Care Home with Nursing? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Walstead Place Care Home with Nursing

I thoroughly recommend Walstead Place for many reasons. The staff were helpful and kind, and nothing was too much trouble for them. I found the food to be reasonable but not brilliant! The activities organised by Lyn and assisted by Olivia were exceptionally good. It was obvious that they had worked very hard at them. I expect I shall, at some point, return as a resident !

Walstead Place Care Home with Nursing

The staff are very caring. The meals are good and the rooms are clean and practical. Plenty of activity. Resident integration encouraged.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Walstead Place Care Home with Nursing

I was very worried about my mother going into a care home but the staff have been fantastic. My mother has been happier than she was at home on her own. Everyone I have dealt with has been helpful, responsive and kind. The food, accommodation and activities are all great.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Walstead Place Care Home with Nursing

A very caring atmosphere, staff are excellent from cleaners to nurses. A good range of activities and trips out in their mini-bus. Jacquie and Neil in charge are both on the ball and excellent and there is a residents form to air any concerns. My mum was a retired midwife and had spent her life in nursing and she was happy there for me, that is the best recommendation.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Walstead Place Care Home with Nursing

Ideal location for family and met all requirements of Mum and family.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Walstead Place Care Home with Nursing

I have worked as a general practitioner in the area for many years and I have known Walstead Place to have good reputation for good quality care.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Walstead Place Care Home with Nursing

Some years ago my Aunt Margaret Lister Williams and recently my Uncle Henry Gordon Rogers. Gordon was unfortunately only resident for a short period before he passed away, but commented on how nice everyone was. he was unable to take advantage of the facilities available. His niece was very appreciative of how well he was looked after in his frail state. My aunt was resident for considerably longer, and was very complimentary of Walstead. She was formerly a nurse and was convinced Walstead was the best home she was aware of.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Walstead Place Care Home with Nursing

I have used this three times since 2007 to recover from operations, I will use it again should the need arise in the future.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Walstead Place Care Home with Nursing

This place has a very friendly atmosphere. There are no 'odours' connected to old people. My husband was very happy and had no adverse comments. The staff obviously are keen and happy in their jobs. Walstead is an excellent care home.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Walstead Place Care Home with Nursing

Its good reputation preceded this care home choice. the care home, in its rural setting is easily accessed. It still has the feel of the country house it once was, as it had seamlessly converted into a hotel. Ease and comfort are evident inside. Staff are unfailingly helpful and kind, with not only a welcome but a smile, being happy and enjoying their work. This care home is inclusive and comprehensive in all it does for its residents whose home it is. with a wonderful array of daily activities, the care home has close and vibrant links with the local community. It is safe, secure and in pleasant grounds. Good nursing care is available. With little exception, first impressions are very favourable.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Walstead Place Care Home with Nursing

As soon as I walked into Walstead Place I was very impressed by the ambience and atmosphere and knew immediately it was the place where my Mum would be happy. I have had many long conversations with the management; they listened to me patiently and offered excellent impartial advice at a very difficult time when I really needed it. Walstead Place offers the best possible care in a beautiful historic environment. It is the perfect place for my Mum to live, offering dignity, excellent medical care and, importantly, providing a stimulating environment for her. Family and friends can visit at any time - very important for such a sociable lady as my Mum.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Walstead Place Care Home with Nursing

Kind and compassionate staff.

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Walstead Place Care Home with Nursing

Following surgery (hysterectomy) in Brighton on 19th August, I came here on 21st Aug - absolute bliss! Very comfortable accommodation, kind and caring staff who are all very helpful. I appreciated the individuality - tailored to suit the wishes and needs of myself and others here. Most residents needed as much stimulation as possible and although I personally did not take much part I applaud the efforts made to entertain and interest everyone. This is a beautiful home with a tranquil rural setting. Full marks.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Walstead Place Care Home with Nursing

Job Vacancies

SCA/WAL/DB

To Be Discussed (Care Home / Nursing Home • Full Time)
Haywards Heath, West Sussex

Staff Profiles

Jaquie

Jaquie Ferguson

Job Title: Home Manager

Joined: 2001

Description:

Jacquie’s primary responsibilities are to provide
quality care to all clients, oversee and maintain the smooth running of the business on a day to day basis, maintain standards in accordance with the regulations, and also ensure that the home is
optimally marketed.

She enjoys the daily contact with the residents, their families and all the staff. She also enjoys ensuring that the home is able to provide the appropriate care to all clients while maintaining their independence, privacy and the right to choose.

Jacquie has vast experience in the care of the elderly. She is a registered nurse with over 25 years experience, mainly in elderly care, having worked in nursing homes as an RN and eventually a Home Manager, and further went on to work as operations/area manager for a large healthcare company. She came back to the role of Home Manager as she missed the role and working in a care home.

She achieved her Registered Managers Award in
2001. Jacquie is passionate about person centred care and believes in using an individual’s life history when planning their care. As a manager she is passionate about dementia care and has completed a leadership course on this subject.
She has achieved many things in her life but her
greatest achievement, and what she is most proud of, is having three great children and seeing them through school and into good careers.

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