Windsor Rest Home, Worthing, West Sussex
Windsor Rest Home, Worthing, West Sussex
Windsor Rest Home, Worthing, West Sussex

Windsor Care Home is a family run accommodation situated just minutes from Worthing seafront, Worthing Hospital and local shops, offering the highest level of person centred care for the elderly. The Home has a lovely garden, a full activities programme and home cooked meals varied according to the season and residents' tastes. The service aims to provide a family environment to ensure residents have maximum fulfilment in their remaining years.

Owner: Cantonfield Ltd

Person in charge: Luci Spears (Manager)

Local Authority / Social Services: West Sussex County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 13 residents

Registered Care Categories*: Old Age

Admission Information: Ages 65+.

Single Rooms: 13

Rooms with ensuite WC: 4

Weekly Charges Guide: Personal Care Single £460 – £550

Facilities & Services: Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

Close to the seafront and local hospital

Visiting:

Open visiting

Parking:

Parking for three cars on forecourt

Latest CQC* Report on Windsor Rest Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

1 Bed Vacancy

posted 18 Jan 2017

One first floor ensuite

Reviews

9.6 Windsor Rest Home has a Review Score of 9.6 (9.569)

The Review Score of 9.6 (maximum of 10) for Windsor Rest Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for Windsor Rest Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 4 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.819 for Windsor Rest Home is calculated as follows: ( (77 Excellents x 5) + (17 Goods x 4) ) ÷ 94 Ratings = 4.819

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.75 Points relating to the number of positive Reviews for Windsor Rest Home is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 2.6 positive Reviews (13 registered beds ÷ 5). 4 Reviews ÷ 2.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    8
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Windsor Rest Home?

  • Extremely LIKELY
    6
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Windsor Rest Home

  • Resident / Service User
    3
  • Friend of Resident/Service User
    2
  • Cousin of Resident/Service User
    1
  • Daughter of Resident/Service User
    1
  • Volunteer
    1
  • more

We have found that our cousin has blossomed since she came to Windsor Court Care Home in January, her care is first class, she is always dressed in nice clothes and is clean and fresh. The staff are very helpful and caring according to her. We visit at least four times a week at various times and always find the same high standard in both my cousin and the care home. We are very very happy that she chose to live here and more importantly so is she.

How likely would you be to recommend Windsor Rest Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff are excellent and help me all the time, without them I couldn't manage.

How likely would you be to recommend Windsor Rest Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Mum settled immediately into this small friendly home. The staff are wonderful and very caring, nothing is too much trouble - they know their residents well. Visitors are always offered a cuppa which is lovely and very welcome in spite of the fact that they may be busy. There always seems to be something going on even if it is simply a visitor for another resident - other residents enjoy the comings and goings which I feel is good for all. Residents are not just parked in front of a TV all day, activities are planned, delivered and brought in and those who wish to are able to participate or just watch. An excellent small home operating within the physical restraints of the building but which nonetheless offers good value to all.

How likely would you be to recommend Windsor Rest Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

My mum lived at this rest home for 2 years before sadly passing away 18 months ago. During her short illness, the staff were incredible. They allowed my mum to spend her final days at the home only because of the support and help of the carers and the assistance of the wonderful owner. They also ensured I was able to spend as much time with my mum as I wanted allowing me to build treasured memories. I cannot thank them all enough for the amazing support they've given me, during what was an extremely difficult time. I could not have coped without them. The owner and her team are fantastic. Nothing is too much trouble. I would have no hesitation in recommending this care home. My mum loved it!

How likely would you be to recommend Windsor Rest Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Since my friend has moved in at The Windsor Rest Home, he has been very happy. I find the staff are very friendly, caring and helpful, they also have a lot of patience with all the residents. They have home cooked meals every day and a good menu that is changed every week, so they have a variety of meals. It's very clean and tidy. The residents have games and crafts in the afternoon, they also have entertainment quite often, and a party when it's anyone's birthday and a cake.
My friend did go into hospital for a short while and when he was there he kept asking when am I going home to the owner, because he likes it so much. We are all happy he's there, his daughter is also, it gives her peace of mind knowing he's looked after well as she lives in London. But she does come to see him twice a week and we see him once a week. We are very pleased with it all.

How likely would you be to recommend Windsor Rest Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This is a very friendly care home, just like home from home. Lovely staff, lovely food, everyone is so caring. I am very very happy here and would highly recommend it, being a small home makes a big difference. Can't fault it.

How likely would you be to recommend Windsor Rest Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Sometimes I get a meal I don't like but I tell the staff and they always get me an alternative. I always get anything I ask for.

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The management is taking me to buy a new bed and new chair. Activities and go out. Enjoy everything.

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submit a Review for Windsor Rest Home

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 200 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

There are currently no awards/recognitions posted yet for Windsor Rest Home

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Windsor Rest Home