Windsor Rest Home, Worthing, West Sussex
Windsor Rest Home, Worthing, West Sussex
Windsor Rest Home, Worthing, West Sussex

Windsor Care Home is a family run accommodation situated just minutes from Worthing seafront, Worthing Hospital and local shops, offering the highest level of person centred care for the elderly. The Home has a lovely garden, a full activities programme and home cooked meals varied according to the season and residents' tastes. The service aims to provide a family environment to ensure residents have maximum fulfilment in their remaining years.

Owner: Cantonfield Ltd

Person in charge: Luci Spears (Manager)

Local Authority / Social Services: West Sussex County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 13 residents

Registered Care Categories*: Old Age

Admission Information: Ages 65+.

Single Rooms: 13

Rooms with ensuite WC: 4

Weekly Charges Guide: Personal Care Single £460 – £550

Facilities & Services: Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

Close to the seafront and local hospital

Visiting:

Open visiting

Parking:

Parking for three cars on forecourt

Latest CQC* Report on Windsor Rest Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

9.3 Windsor Rest Home has a Review Score of 9.3 (9.342)

The Review Score of 9.3 (maximum of 10) for Windsor Rest Home is based on 8 Review/Recommendations in the last 2 years. This Review Score of 9.342 is made up of a Quality Score of 4.819 Points (maximum of 5) relating to the rating and a Quantity Score of 4.523 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.342 for Windsor Rest Home is based on 8 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.819 for Windsor Rest Home is calculated as follows: ( (77 Excellents x 5) + (17 Goods x 4) ) ÷ 94 Ratings = 4.819

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 4.523 for Windsor Rest Home is calculated as follows:

      1. 6 Positive Reviews = 3

      2. 0.1 x 6 Positive Reviews = 0.600

      3. (6 Positive Reviews ÷ 13 Registered Beds) x 2 = 0.923

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


How Likely are the Reviewers to Recommend Windsor Rest Home?

  • Extremely LIKELY
    6
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Windsor Rest Home

  • Resident / Service User
    3
  • Friend of Resident/Service User
    2
  • Cousin of Resident/Service User
    1
  • Daughter of Resident/Service User
    1
  • Volunteer
    1
  • more

The Overall Average of all the Ratings in the following 

8 Reviews is 4.8 out of 5

We have found that our cousin has blossomed since she came to Windsor Court Care Home in January, her care is first class, she is always dressed in nice clothes and is clean and fresh. The staff are very helpful and caring according to her. We visit at least four times a week at various times and always find the same high standard in both my cousin and the care home. We are very very happy that she chose to live here and more importantly so is she.

How likely would you be to recommend Windsor Rest Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff are excellent and help me all the time, without them I couldn't manage.

How likely would you be to recommend Windsor Rest Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Mum settled immediately into this small friendly home. The staff are wonderful and very caring, nothing is too much trouble - they know their residents well. Visitors are always offered a cuppa which is lovely and very welcome in spite of the fact that they may be busy. There always seems to be something going on even if it is simply a visitor for another resident - other residents enjoy the comings and goings which I feel is good for all. Residents are not just parked in front of a TV all day, activities are planned, delivered and brought in and those who wish to are able to participate or just watch. An excellent small home operating within the physical restraints of the building but which nonetheless offers good value to all.

How likely would you be to recommend Windsor Rest Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

My mum lived at this rest home for 2 years before sadly passing away 18 months ago. During her short illness, the staff were incredible. They allowed my mum to spend her final days at the home only because of the support and help of the carers and the assistance of the wonderful owner. They also ensured I was able to spend as much time with my mum as I wanted allowing me to build treasured memories. I cannot thank them all enough for the amazing support they've given me, during what was an extremely difficult time. I could not have coped without them. The owner and her team are fantastic. Nothing is too much trouble. I would have no hesitation in recommending this care home. My mum loved it!

How likely would you be to recommend Windsor Rest Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Since my friend has moved in at The Windsor Rest Home, he has been very happy. I find the staff are very friendly, caring and helpful, they also have a lot of patience with all the residents. They have home cooked meals every day and a good menu that is changed every week, so they have a variety of meals. It's very clean and tidy. The residents have games and crafts in the afternoon, they also have entertainment quite often, and a party when it's anyone's birthday and a cake.
My friend did go into hospital for a short while and when he was there he kept asking when am I going home to the owner, because he likes it so much. We are all happy he's there, his daughter is also, it gives her peace of mind knowing he's looked after well as she lives in London. But she does come to see him twice a week and we see him once a week. We are very pleased with it all.

How likely would you be to recommend Windsor Rest Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This is a very friendly care home, just like home from home. Lovely staff, lovely food, everyone is so caring. I am very very happy here and would highly recommend it, being a small home makes a big difference. Can't fault it.

How likely would you be to recommend Windsor Rest Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Sometimes I get a meal I don't like but I tell the staff and they always get me an alternative. I always get anything I ask for.

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The management is taking me to buy a new bed and new chair. Activities and go out. Enjoy everything.

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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Awards / Recognitions

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Care Home Idol 2016

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