Queen's Court, Cambridge, Cambridgeshire
Queen's Court, Cambridge, Cambridgeshire
Queen's Court, Cambridge, Cambridgeshire

Queen's Court is a fifty-five capacity care accommodation that makes the most of a homely atmopshere and the surrounding Cambridgeshire countryside.

The residence is ideal for residents with sensitive mental health, with carers experienced in assisting individuals with conditions like Alzheimer's.

While being an excellent choice of accommodation in order to achieve a stress-free retirement, Queen's Court also welcomes respite and day care service users.

Group: MHA (Methodist Homes)

Local Authority / Social Services: Cambridgeshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , 55 residents

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 55+.

Single Rooms: 55

Rooms with ensuite WC: 21

Facilities & Services: Day Care • Respite Care • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Queen's Court: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 8.6 (8.624)

The Review Score of 8.6 (maximum of 10) for Queen's Court is based on 6 Review/Recommendations in the last 2 years. This Review Score of 8.624 is made up of a Quality Score of 4.806 Points (maximum of 5) relating to the rating and a Quantity Score of 3.818 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 8.624 for Queen's Court is based on 6 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.806 for Queen's Court is calculated as follows: ( (59 Excellents x 5) + (12 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 72 Ratings = 4.806

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 3.818 for Queen's Court is calculated as follows:

      1. 6 Positive Reviews = 3

      2. 0.1 x 6 Positive Reviews = 0.600

      3. (6 Positive Reviews ÷ 55 Registered Beds) x 2 = 0.218

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


My father has been living at Queen's Court for the last few years and I and my family have been very happy with home. My father is able to choose what he does during the day ie. day centre. He is able to choose what time he gets up and goes to bed. He has gained weight due to the excellent food. I would recommend Queen's Court to anyone.

How likely would you be to recommend Queen's Court? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Yvonne Dawson, Home Manager at Queen's Court responded to this review on 18 Sep 2015:

Thank you for your comments regarding Queens Court. I am pleased to hear that your father is happy and that he has gained weight due to the excellent food. I will ensure your comments are passed on to the team.

I have found the staff at Queens Court extremely kind and helpful. Any concerns I have are dealt with immediately. Queens court has a good reputation in this area.

How likely would you be to recommend Queen's Court? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Yvonne Dawson, Home Manager at Queen's Court responded to this review on 20 Aug 2015:

Thank you for your comments regarding Queens Court. I am so pleased to hear that the staff are kind and that any concerns are dealt with immediately. I will ensure that your comments are passed on to the team.

My wife was admitted to Queens Court care home in April 2015. The quality of the staff and care offered is second to none. I have been visiting every other day since admission and I can see the care and devotion the staff show to her and other residents. I have no hesitation in recommending Queens Court to others.

How likely would you be to recommend Queen's Court? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Yvonne Dawson, Home Manager at Queen's Court responded to this review on 07 Aug 2015:

Thank you for your kind words regarding the quality of care and staff at Queens Court. It is much appreciated.

My wife was a resident in the dementia unit of Queens Court between July 2014 and January 2015, from the very first day she entered the home she was treated and loved as a special person, cared for in a way which I (now 90) could no longer do after being her carer for ten years. Her physical and spiritual needs were always uppermost in their minds and actions of all the staff. When she died she left the home with a prayer our family all around us, grand daughter singing Panis Angelicas and eight of the staff all lined up to send her off on her next journey. She had died two minutes after receiving holy communion from one of the lovely and loving chaplains, family around the bed.

How likely would you be to recommend Queen's Court? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Yvonne Dawson, Home Manager at Queen's Court responded to this review on 04 Aug 2015:

Thank you for your kind words regarding Queens Court and the care that your wife received. It is much appreciated. I will ensure that your feedback is shared with the staff team.

Queens Court is warm and welcoming from the first time you enter the building. The staff are excellent, caring, efficient and friendly. The food is home cooked and really good. There are many activities and entertainments available for the service users to access if they wish, also pleasant areas for relaxation and socialising.

How likely would you be to recommend Queen's Court? Likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

Yvonne Dawson, Home Manager at Queen's Court responded to this review on 30 Jul 2015:

Thank you for taking the time to give such positive comments regarding Queens Court. I will pass your comments onto our staff as they will be delighted to receive your feedback.

My husband went into Queens Court, Bottisham in January this year. The care he has received has been wonderful and he has been treated with great care and dignity. I would have no hesitation to recommend Queens Court, Bottisham to others who needed similar treatment.

How likely would you be to recommend Queen's Court? Extremely Likely

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Yvonne Dawson, Home Manager at Queen's Court responded to this review on 04 Aug 2015:

Thank you for your kind words regarding Queens Court. I will ensure that these are passed on to the staff.

Submit a Review for Queen's Court

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  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

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  • For further information on our Review Policy please click here.

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Care Home Idol 2016

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