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Fees Advice From Saga
Care Home Advice
Chiswick House, Norwich, Norfolk

Tel: 01603 507111

Chiswick House is a spacious and well-furnished care property situated on the outskirts of Norwich, with scenic grounds and carers skilled enough to cover a variety of care packages to suit each service user's individual needs.

Both temporary and permanent care packages are available from Chiswick House, which has often proved a suitable environment for those in need of a period of rehabilitation.

The home is part of the Black Swan International portfolio which is well-respected in the counties of Norfolk and Essex for the quality of care its homes achieve.

Owner: Black Swan International Ltd

Person in charge: Steven Melton (Manager)

Local Authority / Social Services: Norfolk County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 20 residents

Registered Care Categories*: Old Age

Admission Information: Ages 65+.

Single Rooms: 18

Shared Rooms: 1

Rooms with ensuite WC: 3

Weekly Charges Guide: Personal Care Single £589 – £650 , Personal Care Shared (per person) £589 – £620

Facilities & Services: Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Chiswick House: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Current Bed Vacancies Posted by Chiswick House

1 Bed Vacancy
(Single en-suite)
posted 07 Apr 2014

Awards / Recognitions

There are no awards/recognitions posted yet for Chiswick House

Current Recommendations

Recommendation Score: 8.8 (8.800)

The user 'Recommendation Score' (8.8 for Chiswick House) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Review of Chiswick House on Friday 8 June 2012 by Muriel M (Resident)

I am very comfortable here and well looked after.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Chiswick House on Monday 28 May 2012 by Brif W (Daughter of Resident)

Following a deterioration in Mum's health it was clear she could no longer stay in her own home. At Chiswick House we were struck by its friendly and cheerful atmosphere and a home from home feeling. The staff there are always helpful and caring and will go the extra mile to support their residents. As I live away from the area, it's great to have the peace of mind knowing that Mum is in a pleasant place with lovely people and that someone is there for her 24/7.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Review of Chiswick House on Wednesday 16 May 2012 by Allie Wharf (Daughter of resident)

When entering Chiswick House my mother was very unwell. Since being in the care of the staff at CH she has returned virtually entirely to her old self, thanks, mostly we believe, to the care she has received whilst there. The staff are excellent and go 'the extra mile' to make sure that the people in their care are as best looked after as possible. It's a lovely house with nice, quiet gardens which are easily accessible to the residents and excellent food. I would highly recommend it to others.

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Review of Chiswick House on Tuesday 8 May 2012 by Tim Powell (Son of Resident)

My mother (aged 95) has been a resident at Chiswick House for over 4 years following a major stroke which occurred during a heart valve operation. Although the stroke left her without the effective use of one leg, and hence she needs 24 hours a day care, her mind remains sound. Chiswick House is a fine old house with nice gardens which have been adapted well for use as a care home. It is generally well maintained and, when reported, minor problems are resolved efficiently. Living fairly close, I am able to visit my Mother 3 or 4 times a week at various times. The home exudes a friendly and relaxed atmosphere and, at present, the staff are all very good and caring. Some are outstanding and go beyond what you could reasonably expect in relatively lowly paid employment. The food is excellent and varied and the home provides a very good range of entertainment, mainly musically based. The only slight criticism being that events can become bunched followed by a lull at times. My Mother is quite a demanding lady who is not frightened to speak her mind and I would have no hesitation in recommending Chiswick House to others.

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Review of Chiswick House on Tuesday 8 May 2012 by Anne Kenyon (Daughter of Resident)

Well placed geographically near centre of Norwich therefore handy for visitors (combining shopping in Norwich). Small (with a 'family' atmosphere) and homely. Well decorated, clean and set in lovely accessible garden. Very friendly, helpful and personable staff. Lots of activities etc.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Job Vacancies

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Care Home Idol 2013

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