Kings Lynn Residential Home

Austin Fields, King's Lynn PE30 1PH

Kings Lynn Residential Home, King's Lynn, Norfolk
Kings Lynn Residential Home, King's Lynn, Norfolk
Kings Lynn Residential Home, King's Lynn, Norfolk

Holmwood House is a 36-bed facility situated in the heart of Kings Lynn, with all accommodation situated on one level for ease of access. It benefits from the added convenience of being located just five minutes walk from both the mainline rail and bus stations.

The home is a purpose built facility, with recently decorated light and airy communal space and predominantly en-suite accommodation for the comfort of its residents.

Holmwood House features an enclosed garden, which is readily accessible and plans are underway to add a conservatory to the communal areas.

Holmwood House cares for a wide range of dependency levels, from low to high, and are always happy to invite prospective residents to join us for lunch and activities so that they can meet other residents and gain a true feel for what the service offers.

Group: European Healthcare Group plc

Person in charge: Jodi Platten (Manager)

Local Authority / Social Services: Norfolk County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 36 residents

Registered Care Categories*: Old Age

Admission Information: Ages 65+.

Single Rooms: 32

Shared Rooms: 2

Rooms with ensuite WC: 23

Weekly Charges Guide: Personal Care Single from £650

Facilities & Services: Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Kings Lynn Residential Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.7 Kings Lynn Residential Home has a Review Score of 8.7 (8.714)

The Review Score of 8.7 (maximum of 10) for Kings Lynn Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Kings Lynn Residential Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4 out of 5 from 4 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.408 for Kings Lynn Residential Home is calculated as follows: ( (31 Excellents x 5) + (38 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 71 Ratings = 4.408

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.306 Points relating to the number of positive Reviews for Kings Lynn Residential Home is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 7.2 positive Reviews (36 registered beds ÷ 5). 4 Reviews ÷ 7.2 Target = 0.556

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Kings Lynn Residential Home?

  • Extremely LIKELY
    5
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Kings Lynn Residential Home

  • Daughter of Resident/Service User
    2
  • Son of Resident/Service User
    2
  • Grandson of Resident/Service User
    1
  • Wife of Resident/Service User
    1

Staff and management very helpful and understanding. Any issues are dealt with straight away. My mother has been in this home for the last four and a half years and I haver seen a vast improvement over the years.
There is plenty of activities for the residents to do in the afternoons. There are outings organised for the redi8ents to go to if they wish.

How likely would you be to recommend Kings Lynn Residential Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The majority of the staff are very caring and helpful.

How likely would you be to recommend Kings Lynn Residential Home? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I find the care in the home good. The staff are always cheerful and have time for everyone. It is clean and kept in good decorated order. The food is of a good variety.

How likely would you be to recommend Kings Lynn Residential Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The level of care is exceptional and all of the staff take a real interest in ensuring the residents needs are seen to and trying to make them as happy and content as possible. The manager runs an extremely tight ship and takes her role VERY seriously. Any concerns are always swiftly dealt with, always involving both the resident and the family members.

How likely would you be to recommend Kings Lynn Residential Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Don't Know

My husband was unhappy about a couple of the night staff who we were told, were bank carers. The home manager promptly dealt with this problem.

How likely would you be to recommend Kings Lynn Residential Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Father admitted from hospital for respite care and receiving thoughtful, responsive, compassionate care and attitudes from carers, catering staff, managers and the domestic team. Mum visits and loves the friendly, non institutional atmosphere and other visitors have commented favourably on the homely environment. The on site car park, access slopes and the residential home being on one level have made visiting easy.

How likely would you be to recommend Kings Lynn Residential Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

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