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Grays Fair Court
266 Dereham Road, New Costessey, Norwich NR5 0SN
Tel: 0303 300 0147
Norwich Respite Centre - Grays Fair Court is a dedicated specialist respite centre, one of only three in Norfolk. With this unique specialism we can accept advance bookings as well as taking emergency bookings this is unlike other homes offering respite who generally can not accept advance bookings.
Our Respite Service offers short breaks in hotel style accommodation with 24 hour care provided by qualified care staff. Why not take advantage of the opportunity to rest or recuperate following an accident or illness or have a break away from home. Our service also offer support to individuals who care for relatives or friends by helping them to plan for holidays or a break away.
Situated in New Costessey, near the city of Norwich, this purpose built Age UK Support Centre was constructed in 2008. The building comprises of a 20 bedded respite unit, day services facility and 34 flats offering Housing with Support and Care. All services are staffed and managed by Age UK Norfolk and the building is owned by Saffron Housing Trust.
Facilities available to all residents;
• Café (serving tea, coffee and a variety of snacks)
• Restaurant (serving 2 meals a day with a choice of menu)
• Hairdressing salon
• Foot care specialist
• Computer with internet
• Library
• Conservatory with pool/billards table
• Treatment and pampering room
• Landscaped gardens
• TV rooms with 62" television
Activities available through our integrated day care and respite program
• Bingo, cards and board games
• Arts and crafts
• Tea dances
• Entertainment
• Sing-a-longs
This truly unique centre allows you to socialize, energize and revitalize in the caring and professional company of Age UK Norfolk staff. As a charity who understands the needs of the elderly we put them at the centre of everything we do and our additional volunteer staff create a level of care unmatched by commercial organisations.
Owner: Age UK Norfolk
Person in charge: Kate Rudkin
Local Authority / Social Services: Norfolk County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Voluntary Owned , 20 residents
Registered Care Categories*: Old Age • Physical Disability • Sensory Impairment
Specialist Care Categories: Hearing Impairment • Multiple Sclerosis • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment
Admission Information: Short term care only. Ages 50+.
Single Rooms: 20
Shared Rooms: 0
Rooms with ensuite WC: 20
Facilities & Services: Day Care • Respite Care • Convalescent Care • Sheltered Housing • Own GP if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest CQC* Report on Grays Fair Court: click here
*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.
Bed Vacancies
Current Bed Vacancies Posted by Grays Fair Court
2 Bed
Vacancies
(We are a specialist and dedicated respite centre for people in later life, 1 of only 3 in Norfolk. We have 2 rooms available at short notice and up to 10 bookable in advance. They are large private modern rooms with TV, ensuite shower/bathrooms. We are fully integrated with a day care centre which provides an active, sociable environment with plenty of activities run by friendly staff and volunteers from Age UK Norfolk. Funding can be via Norfolk County Council services or privately.)
posted 20 May 2013
Current Recommendations | Submit a Recommendation | About Recommendations
There is currently no 'User Rating' for Grays Fair Court as a minimum of 3 Recommendations with Ratings must be submitted before a 'User Rating' is created, using the average of all submitted ratings. The Rating options offered on the Recommendation form are as follows: Satisfactory, Good, Excellent.
Review of Grays Fair Court, Norwich, Norfolk by Charlotte Darley (Mother is a resident)
Tuesday 4 September 2012
I was very impressed by the way Age UK run this specialist respite home. It is clear from the moment that you come into the place that it is run by a professional charity and staff team that really understand what senior citizens' value. The place is not run with profit at its heart (like lots of commercial homes that I have visited), it is run with the resident's care and warm supportive relationships at its heart. Unlike other homes I have seen where residents struggle to understand the accents of eastern European and other overseas staff this is run by Norfolk folk for Norfolk folk. The place is buzzy and allows the gentlemen to play pool whilst the ladies do flower arranging etc. The fact that it is a combined day centre and respite home means that the fellow residents really are here to 'socialise, energise and revitalise' as they say in the website. The whole atmosphere is much more welcoming than most residential homes that may have 1 or 2 respite places, but where most long term residents stay in their rooms. This place has 20 respite rooms and another 25 or so day care visitors. So the staff team really do make an effort to keep people active and entertained if they want, but also they have enough quiet rooms for a quiet afternoon snooze in front of the telly if that is what is required! It also has some lovely gardens.
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Care / Support: Excellent |
Staff: Excellent |
Management: Excellent |
|
Rooms: Excellent |
Facilities: Excellent |
Cleanliness: Excellent |
|
Food & Drink: Excellent |
Activities: Excellent |
Safety / Security: Excellent |
|
Value for Money: Excellent |
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