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Norwich Respite Centre – Grays Fair Court

266 Dereham Road, New Costessey, Norwich NR5 0SN

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Norwich Respite Centre – Grays Fair Court, New Costessey, Norwich, Norfolk
Norwich Respite Centre – Grays Fair Court
Norwich Respite Centre – Grays Fair Court

Tel: 0303 300 0147

Norwich Respite Centre - Grays Fair Court is a dedicated specialist respite centre, one of only three in Norfolk. With this unique specialism they can accept advance bookings as well as taking emergency bookings this is unlike other homes offering respite who generally can not accept advance bookings.

The Respite Service offers short breaks in hotel style accommodation with 24 hour care provided by qualified care staff. Why not take advantage of the opportunity to rest or recuperate following an accident or illness or have a break away from home. The service also offers support to individuals who care for relatives or friends by helping them to plan for holidays or a break away.

Situated in New Costessey, near the city of Norwich, this purpose built Age UK Support Centre was constructed in 2008. The building comprises of a 20 bedded respite unit, day services facility and 34 flats offering Housing with Support and Care. All services are staffed and managed by Age UK Norfolk and the building is owned by Saffron Housing Trust.

Facilities available to all residents;
• Café (serving tea, coffee and a variety of snacks)
• Restaurant (serving 2 meals a day with a choice of menu)
• Hairdressing salon
• Foot care specialist
• Computer with internet
• Library
• Conservatory with pool/billards table
• Treatment and pampering room
• Landscaped gardens
• TV rooms with 62" television

Activities available through our integrated day care and respite program
• Bingo, cards and board games
• Arts and crafts
• Tea dances
• Entertainment
• Sing-a-longs

This truly unique centre allows you to socialize, energize and revitalize in the caring and professional company of Age UK Norfolk staff. As a charity who understands the needs of the elderly, carers put them at the centre of everything they do and additional volunteer staff create a level of care matching any commercial organisation.

Owner: Age UK Norfolk

Person in charge: Kate Rudkin (Manager)

Local Authority / Social Services: Norfolk County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , 20 residents

Registered Care Categories*: Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Hearing Impairment & Deafness • Multiple Sclerosis • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Short term care only. Ages 50+.

Single Rooms: 20

Shared Rooms: 0

Rooms with ensuite WC: 20

Facilities & Services: Day Care • Respite Care • Convalescent Care • Sheltered Housing • Own GP if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Norwich Respite Centre – Grays Fair Court: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Current Bed Vacancies Posted by Norwich Respite Centre – Grays Fair Court

2 Bed Vacancies
(We are a specialist and dedicated respite centre for people in later life, 1 of only 3 in Norfolk. We have 2 rooms available at short notice and up to 10 bookable in advance. They are large private modern rooms with TV, ensuite shower/bathrooms. We are fully integrated with a day care centre which provides an active, sociable environment with plenty of activities run by friendly staff and volunteers from Age UK Norfolk. Funding can be via Norfolk County Council services or privately.)
posted 25 Mar 2014

Awards / Recognitions

There are no awards/recognitions posted yet for Norwich Respite Centre – Grays Fair Court

Current Recommendations

Recommendation Score: 8.5 (8.500)

The user 'Recommendation Score' (8.5 for Norwich Respite Centre – Grays Fair Court) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Review of Norwich Respite Centre – Grays Fair Court on Tuesday 4 February 2014 by Heather B (Wife of respite resident)

Grays Fair is outstanding both for day care and respite. The staff are so caring and kind, and do everything to make the people in their care feel special. The whole of Grays Fair is always so clean and nice, with good food and excellent facilities. I would not want my husband to go anywhere other than Grays Fair. I have complete rest in knowing he is in excellent hands.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Norwich Respite Centre – Grays Fair Court on Wednesday 12 June 2013 by Dorothy K (Resident)

The carers were trained to a high standard by AGE UK. They were unfailingly kind, caring and competent. The carers were patient with the residents and had a lovely sense of humour. The care home was well run, clean and adequately staffed. I have no hesitation in recommending.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Norwich Respite Centre – Grays Fair Court on Tuesday 4 September 2012 by Charlotte Darley (Mother is a resident)

I was very impressed by the way Age UK run this specialist respite home. It is clear from the moment that you come into the place that it is run by a professional charity and staff team that really understand what senior citizens' value. The place is not run with profit at its heart (like lots of commercial homes that I have visited), it is run with the resident's care and warm supportive relationships at its heart. Unlike other homes I have seen where residents struggle to understand the accents of eastern European and other overseas staff this is run by Norfolk folk for Norfolk folk. The place is buzzy and allows the gentlemen to play pool whilst the ladies do flower arranging etc. The fact that it is a combined day centre and respite home means that the fellow residents really are here to 'socialise, energise and revitalise' as they say in the website. The whole atmosphere is much more welcoming than most residential homes that may have 1 or 2 respite places, but where most long term residents stay in their rooms. This place has 20 respite rooms and another 25 or so day care visitors. So the staff team really do make an effort to keep people active and entertained if they want, but also they have enough quiet rooms for a quiet afternoon snooze in front of the telly if that is what is required! It also has some lovely gardens.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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