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Heathcote
19/23 Unthank Road, Norwich NR2 2PA
Tel: 01603 625639
Heathcote is a Norwich care accommodation that offers a modern care service in a comfortable setting, offering both single and dual occupancy for couples who wish to remain together.
Though striving for a professional care service, Heathcote also looks to allow residents to achieve a fulfilling day-to-day lifestyle, with many hobbies and activities to take part in and places to visit on organised outings.
Carers look to keep up to date with developments in care regulations, while offering a warm and welcoming service to residents and their loved ones.
Owner: Black Swan International Ltd
Person in charge: Mich Burton
Local Authority / Social Services: Norfolk County Council (click for contact details)
Type of Service: Care Home only (Residential Care) - Privately Owned , 29 residents
Registered Care Categories*: Old Age
Admission Information: Ages 60+.
Single Rooms: 19
Shared Rooms: 5
Rooms with ensuite WC: 24
Weekly Charges Guide: Personal Care Single £450 - £650 , Personal Care Shared (per person) £400 - £400
Facilities & Services: Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest CQC* Report on Heathcote: click here
*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.
Bed Vacancies
Current Bed Vacancies Posted by Heathcote
2 Bed
Vacancies
(En-suite double room and single en-suite)
posted 07 May 2013
Current Recommendations | Submit a Recommendation | About Recommendations
User Rating: (4.8)
The 'User Rating' (4.8) for Heathcote is calculated using an average of the Ratings selected on a submitted Recommendation. A Care Home must have a minimum of 3 Recommendations submitted, before a 'User Rating' is shown. The Rating options on the Recommendation form are as follows: Satisfactory (3), Good (4), Excellent (5).
Review of Heathcote, Norwich, Norfolk by Barry G (Son of Resident)
Thursday 21 June 2012
This is a very friendly care home with staff who work very hard to create a welcoming, inclusive atmostphere for residents and resident's relatives. The staff do really care for the residents and have created something which is more of a house than an institution. It happens to be well located and easy access to the city centre is a big plus. Belinda and Becky have allowed me, as a son of a resident, to feel free from anxiety about Dad's care.
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Care / Support: Excellent |
Staff: Excellent |
Management: Excellent |
|
Rooms: Excellent |
Facilities: Excellent |
Cleanliness: Excellent |
|
Food & Drink: Excellent |
Activities: Excellent |
Safety / Security: Excellent |
|
Value for Money: Excellent |
Review of Heathcote, Norwich, Norfolk by Ruby Iris W (Resident)
Thursday 14 June 2012
Have reached the stage and age (87) where I cannot look after myself and I am grateful for the staff of the home who look after me.
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Care / Support: Good |
Staff: Good |
Management: Good |
|
Rooms: Good |
Facilities: Good |
Cleanliness: Good |
|
Food & Drink: Good |
Activities: Good |
Safety / Security: Good |
|
Value for Money: Good |
Review of Heathcote, Norwich, Norfolk by Margaret Clare (Resident)
Thursday 14 June 2012
Due to the fact I was unable to look after myself at home I needed to pick a suitable residential home and have been lucky with my choice.
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Care / Support: Excellent |
Staff: Excellent |
Management: Excellent |
|
Rooms: Good |
Facilities: Excellent |
Review of Heathcote, Norwich, Norfolk by Carol Grimwood (Daughter of Resident)
Thursday 14 June 2012
I recommend.
|
Care / Support: Excellent |
Staff: Excellent |
Management: Excellent |
|
Rooms: Excellent |
Facilities: Excellent |
Cleanliness: Good |
|
Food & Drink: Excellent |
Activities: Good |
Safety / Security: Excellent |
|
Value for Money: Excellent |
Review of Heathcote, Norwich, Norfolk by Joan W (Resident)
Thursday 14 June 2012
I am happy here. The staff look after me alright. We had a nice party and everyone joined in. We have lots of nice girls.
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Care / Support: Excellent |
Staff: Excellent |
Management: Excellent |
|
Rooms: Excellent |
Facilities: Excellent |
Cleanliness: Excellent |
|
Food & Drink: Excellent |
Activities: Excellent |
Safety / Security: Excellent |
|
Value for Money: Excellent |
Review of Heathcote, Norwich, Norfolk by Janet M (Daughter of Resident)
Monday 21 May 2012
I am so pleased with the care my mother gets in Heathcote. The manager Belinda and the carers are so helpful, they all deserve a medal or a pay rise. If I was old and needed help I would be pleased to be in that care home. Thanks to them all.
|
Care / Support: Excellent |
Staff: Excellent |
Management: Excellent |
|
Rooms: Excellent |
Facilities: Excellent |
Cleanliness: Excellent |
|
Food & Drink: Excellent |
Activities: Excellent |
Safety / Security: Excellent |
|
Value for Money: Excellent |
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