Care Home Added to Compare » View Compare

Your Compare Care Homes' list can be accessed from the 'Compare' link at the very top of each page

Care Home Removed from Compare » View Compare

Your Compare Care Homes' list can be accessed from the 'Compare' link at the very top of each page

Care Home Added to Your Folder » View My Folder

Your Folder can be accessed from the 'My Folder' link at the very top of each page

Care Home Removed to from Your Folder » View My Folder

Your Folder can be accessed from the 'My Folder' link at the very top of each page

Heathcote, Norwich, Norfolk

Tel: 01603 625639

Heathcote is a Norwich care accommodation that offers a modern care service in a comfortable setting, offering both single and dual occupancy for couples who wish to remain together.

Though striving for a professional care service, Heathcote also looks to allow residents to achieve a fulfilling day-to-day lifestyle, with many hobbies and activities to take part in and places to visit on organised outings.

Carers look to keep up to date with developments in care regulations, while offering a warm and welcoming service to residents and their loved ones.

Group: Black Swan International Ltd

Person in charge: Becky Wyer (Manager)

Local Authority / Social Services: Norfolk County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 29 residents

Registered Care Categories*: Old Age • Younger Adults

Admission Information: Ages 60+.

Single Rooms: 19

Shared Rooms: 5

Rooms with ensuite WC: 24

Weekly Charges Guide: Personal Care Single £450 – £650 , Personal Care Shared (per person) £400 – £400

Facilities & Services: Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Heathcote: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Current Bed Vacancies Posted by Heathcote

2 Bed Vacancies
(En-suite double room and single en-suite)
posted 22 Sep 2014

Awards / Recognitions

There are no awards/recognitions posted yet for Heathcote

Current Recommendations

Recommendation Score: 8.7 (8.655)

The user 'Recommendation Score' (8.7 for Heathcote) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Review of Heathcote

After looking at 22 homes in our area, I find Heathcote have wonderful staff, also very caring and understanding of the residents needs. Wonderful care home, cannot fault it at all, always very clean and smells nice.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Coleen Hughes (Daughter of resident) on Thursday 28 August 2014.

Review of Heathcote

I can highly recommend heathcote. My mother has been there for 10 years and has had the best care for all this time. The staff are lovely and the owners are very caring. My mother is very happy there and so are we with the care she gets

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by heather bircham (daughter of resident) on Saturday 3 May 2014.

Review of Heathcote

My mother moved to Heathcote in April 2013. It was a traumatic time fore her as she was moving from a mental health ward in Basildon Hospital up to Norwich to be near me. They were very helpful in providing transport and staff to do this, who were lovely to mum and supported her in settling in. All the staff are very kind and treat all the residents with kindness and respect. Friends and families are made welcome too. Mum has blossomed and is now very positive towards life.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Jackie Gomez (Daughter of resident) on Thursday 5 September 2013.

Review of Heathcote

Mum moved into Heathcote in April for rest-bite care. She is now living there and loves it. The staff all work hard at making it a friendly, safe, clean place to stay. I have no worries about mum now as I know she is well fed and cared for by very helpful dedicated staff.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Mary B (Daughter of resident) on Thursday 13 June 2013.

Submit a Recommendation for Heathcote


Please note this form is only for Recommendations (ie positive comments) & User Ratings. All submissions are verified by our team of editors, and we will contact you if further details are required. Fields marked in red are required


Your Personal Details


These will not be published on the website or passed on to third parties, except they may be shared with your care provider. We request them to ensure that recommendations & user ratings are genuine, as we may contact you if we have any queries.



Your Recommendation & Rating


This information will be published on the website.

(please edit if you wish)

LIKELY

EXTREMELY LIKELY

DON'T KNOW

(please write a short headline summary)



Please enter a minimum of 200 characters

Character count
0

(Please include as much information as possible & avoid using names)


Please complete each of the following options


I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.


(Please do not enter spaces)



Job Vacancies

There are no jobs posted yet for Heathcote

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2014

There are currently no Care Home Idol entrants who have performed at Heathcote