Grenville Court, Norwich, Norfolk
Grenville Court, Norwich, Norfolk
Grenville Court, Norwich, Norfolk

Grenville Court provides a service that is personalised to each resident's needs and preference, making the most of a versatile interior and pleasing surroundings.

A qualified team are experienced in the task of dementia care, in pursuit of which the home benefits from its own reminiscence room and sensory gardens.

This modern care accommodation has been purpose-built to suit the lives and care needs of those the team are trained to support and safeguard.

Group: Alpha Care Management Services Ltd

Person in charge: Alan Hood (Manager)

Local Authority / Social Services: Norfolk County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 64 residents

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Single Rooms: 64

Rooms with ensuite WC: 64

Facilities & Services: Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Grenville Court: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 9.3 (9.286)

The user 'Review Score' (9.3 for Grenville Court) is calculated using a combination of the average of all ratings on user reviews submitted in the last 2 years, and the total number of user reviews submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user reviews please click here.

The reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such reviews.

Grenville Court

The vital touch between staff and senior management in approach and availability; enables no delays on minor incidents that could become a problem. We have a very tolerate manager and supper support from our secretary. Our complex is a forward looking unit with patios.

How likely would you be to recommend Grenville Court? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Grenville Court

After a very difficult decision to place my husband into residential care, I can confirm that I made a very good decision to place him in Grenville Court. The building is clean and tidy with no horrid smells. The staff are kind and friendly and after a few weeks, he has settled done to the routine. There are activities to keep them busy and the food is good. I am happy with my choice of home and can recommend this care home.

How likely would you be to recommend Grenville Court? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Grenville Court

My husband has been a resident at Grenville Court since June 2013. I am pleased with his care he receives from all the members of staff. The food is very good. My husband has deteriorated in the last few months, and now is in a wheelchair. He has Alzheimer's so doesn't understand anything, but the staff are very good and are always their to help him.

How likely would you be to recommend Grenville Court? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Grenville Court

Very understanding staff and very friendly and helpful.

How likely would you be to recommend Grenville Court? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Grenville Court

My mum was very unhappy about going into a home but the very next day she was happy, smiling and socialising. She has been here one week, and she has been very well looked after. The staff are very friendly, kind and considerate and I would have no problem with having my mum stay here again in the future.

How likely would you be to recommend Grenville Court? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Grenville Court

My mum has only been in Grenville Court for a couple of weeks. She has never been apart from my step-dad before and they are 96 and 97 years old. The staff have been absolutely lovely to them and really helped my mum settle in. My dad has been made so welcome and has spent all day at the home with her. He has spoken to his doctor and is going to move in with her if it is at all possible.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Grenville Court

The management and staff are very helpful, caring and give advice freely, to benefit mum and myself. Above all mum's interests come first and foremost. I could not wish for more.

How likely would you be to recommend Grenville Court? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Grenville Court

I have found everyone here helpful and friendly to both me and my husband, and the home does everything they can for the residents and their families. It makes me feel very comfortable as if we are one big family.

How likely would you be to recommend Grenville Court? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Grenville Court

Very good care services and good homes.

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Satisfactory

Grenville Court

TWO YEAR REVIEW
My mum has been in the Grenville Court care home for almost two years, and these gradings are in appreciation of the standard of care which she has received.

How likely would you be to recommend Grenville Court? Extremely likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Grenville Court

Friendly Care Home With Lovely Staff
Just a short note to say how happy me and my family are that we chose Grenville Court as the residential home for my Mother. She does get upset and lonely sometimes but we all understand that this is the Dementia and does not necessarily mean she is unhappy. All staff always have a warm welcome and a friendly smile when we visit. Mum always seems to be smiling too and she often tells us that she likes being there even if she does sometimes want to come home. Thank you so much for sorting any small issues that we may have had and always being there for us if we need to ask any questions.

How likely would you be to recommend Grenville Court? Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Grenville Court

A caring, safe home for my mum to be.
Mum has been at Grenville court for one and a half years, she suffers dementia. Before she went in she was a danger to her self and unable to control medication, we were very worried for her. Since living her, her health has improved, her condition has slowed and most of all her happiness increased (good day's more than bad day's). The staff here are great, they do their utmost to stimulate her, they try their hardest to keep her clean (she doesn't like to shower :-)), Her medication is spot on, she is safe and very well looked after. The staff are also great to us as a family, answering any questions, pointing out things we should know and all with a smile. I'm very impressed and happy in knowing mum is being cared for by professional, genuine, caring people.

How likely would you be to recommend Grenville Court? Extremely likely

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Grenville Court

Grenville Court Care Home in Horsford looks after my husband wonderfully. They see to his personal needs in a calm, efficient way and are kind and caring when handling him. I couldn't have found a better place for him to live (apart from at home with me of course).

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Grenville Court

My wife has been a Resident at Grenville Court Care Home for one and a half years and I cannot fault the care that my wife receives. All the management and staff are extremely warm and welcoming and are keen to help us both. I would recommend Grenville Court to anyone as I have peace of mind that my wife is in such capable hands.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Grenville Court

My mum has been a resident at Grenville Court since October 2013. My mum has Alzheimer's and has been high maintenance health wise since she has been there. The staff have been absolutely brilliant in caring for her. Whenever there has been a problem with her health, they have either telephoned me or discussed with me on a visit. In looking for a home for my mum I wanted a home not an institution and Grenville Court was just what I had in my mind for my mum. Residents are in a secure environment but can wonder around their floor level if they wish. There is a lounge transformed into the bygone years furnished with items going back to the 1940's and 50's. There are plenty of activities for those residents who wish to take part. The carers work very hard and are very good with the residents. I would not hesitate in recommending Grenville Court. In her little world I know my mum is happy there and I trust all the staff to look after her.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Norwich, Norfolk

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Norwich, Norfolk

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