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Mary Chapman Court, Norwich, Norfolk
Mary Chapman Court
Mary Chapman Court

Tel: 01603 701188

Mary Chapman Court is a comfortable residential care service for thirty-two residents, located in a pleasant residential area of Norwich and staffed by a team of talented carers.

A homely environment is ideal for service users to achieve a comfortable retirement, while having their personal freedoms respected in pursuing as active and fulfilling a daily lifestyle as they wish.

Respite and convalescent care are also available from Mary Chapman Court, as well as palliative services where required.

Group: Countrywide Care Homes Ltd

Person in charge: Sharon Forster (Care Manager)

Local Authority / Social Services: Norfolk County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 31 residents

Registered Care Categories*: Old Age

Specialist Care Categories: Epilepsy • Hearing Impairment & Deafness • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 60+.

Single Rooms: 31

Rooms with ensuite WC: 29

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Mary Chapman Court: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Current Bed Vacancies Posted by Mary Chapman Court

1 Bed Vacancy
(Residential & Respite care. Room available is an upstairs en-suite room with views to the garden.)
posted 03 Mar 2015

Awards / Recognitions

There are no awards/recognitions posted yet for Mary Chapman Court

Current Recommendations

Recommendation Score: 8.8 (8.772)

The user 'Recommendation Score' (8.8 for Mary Chapman Court) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Review of Mary Chapman Court

I don't need as much help with things as other residents here, but they (the staff) are always looking out for me, checking I'm all right. I feel safe all the time. The food is really very good and there's lots of choice. I'm rushed off my feet with all the things going on! A lovely little homely home.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Submitted by Pauline B (Resident / Service User) on Monday 24 November 2014.

Review of Mary Chapman Court

The care is excellent, the staff are very kind.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Submitted by Gillian C (Resident / Service User) on Friday 11 July 2014.

Review of Mary Chapman Court

The staff are excellent, I am very well cared for and I couldn't ask for more.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Grace F (Resident / Service User) on Friday 11 July 2014.

Review of Mary Chapman Court

I lived on my own I have parkinsons and I couldn't cope on my own any longer.

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Gladys Gray (Resident / Service User) on Monday 19 May 2014.

Review of Mary Chapman Court

Excellent care at night. The food is very good. Attention regarding comfort during the day is also very good and comforting. I am happy living my life in Mary Chapman care Home.

Overall Standard: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Submitted by Nancy L (Resident / Service User) on Tuesday 13 May 2014.

Review of Mary Chapman Court

So many reasons to live here. I left a large family home somewhat reluctantly as i loved it so much. However, I too love my new home here! This residence is extremely well run with the most caring of staff. We are considered form every aspect. We are able to express our opinions at monthly meetings and have access at any time to our marvellous manager. One would have to go a long way to better living here.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Joyce R (Resident / Service User) on Monday 9 December 2013.

Review of Mary Chapman Court

Good standards regularly provided.

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Submitted by David T (Son of Resident/Service User) on Tuesday 11 June 2013.

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Sharon

Sharon Forster

Job Title: Registered Manager

Joined: 2013

Description:

Sharon has worked in the Health & Social Care industry for over 20 years and holds a Level 5 Diploma in Leadership for Health & Social Care. Sharon joined Countrywide Care Homes in April 2013 after managing a respite only service for a local charity dedicated to the needs of older people.

Sharon is proud of the service delivered at Mary Chapman Court which prides itself on it's friendly ‘home from home’ setting where residents benefit from en-suite facilities and rooms with individual private gardens and patio areas. The door is always open to visitors and anyone visiting will soon sense the family friendly atmosphere.

As well as being passionate about care of older people and ensuring a high level of service is delivered at all times, Sharon enjoys cooking, crafting, her family and travelling as often as possible.

Sharon is always happy to discuss Mary Chapman Court, it's service and aims and the individual needs of potential residents.

Kerry

Kerry Loades-Burns

Job Title: Deputy Manager

Joined: 2013

Description:

Kerry holds an NVQ3 in Health & Social Care and is currently working towards her management qualification. Kerry has extensive knowledge and experience in care for older people and has previously worked in nursing care. Kerry is also our Dementia Care Coach and Moving and Handling Trainer.

Kerry is passionate about her role and improving her knowledge as the above demonstrates! Outside of work, Kerry loves her many animals and is currently building her own home.

Care Home Idol 2014

There are currently no Care Home Idol entrants who have performed at Mary Chapman Court