Nightingale Lodge, Hunstanton, Norfolk
Nightingale Lodge, Hunstanton, Norfolk
Nightingale Lodge, Hunstanton, Norfolk

Nightingale Lodge is registered to offer care provision for twenty-four residents, all of whom enjoy a comfortable interior with their own en-suite bedrooms.

The property is well-situated for nearby amenities as well as being a short walk from the Hunstanton seafront, giving residents a wide range of options over their own lifestyle and sense of personal freedom.

Partially-sighted residents are welcomed at Nightingale and carers are qualified in helping with a wide range of individual needs, with assistance from other healthcare professionals where required.

Group: Black Swan International Ltd

Person in charge: Sandra Rowe (Manager)

Local Authority / Social Services: Norfolk County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 29 residents

Registered Care Categories*: Old Age

Admission Information: Ages 65+.

Single Rooms: 23

Shared Rooms: 3

Rooms with ensuite WC: 26

Weekly Charges Guide: Personal Care Single £600 – £850 , Personal Care Shared (per person) £550 – £600

Facilities & Services: Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Nightingale Lodge: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.6 Nightingale Lodge has a Review Score of 9.6 (9.620)

The Review Score of 9.6 (maximum of 10) for Nightingale Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 14 Reviews over all time. This Average Rating is also the rating value for Nightingale Lodge in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 9 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.62 for Nightingale Lodge is calculated as follows: ( (105 Excellents x 5) + (59 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 166 Ratings = 4.62

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 5 Points relating to the number of positive Reviews for Nightingale Lodge is based on 9 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 5.8 positive Reviews (29 registered beds ÷ 5). 9 Reviews ÷ 5.8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    9
  • Good
    5
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Nightingale Lodge?

  • Extremely LIKELY
    12
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Nightingale Lodge

  • Resident / Service User
    6
  • Friend of Resident/Service User
    4
  • Daughter of Resident/Service User
    2
  • Nephew of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • more

I regularly visit my Aunt, who resides in Nightingale Lodge. I am very impressed with the high standards of both the staff and home. The staff are always very caring and friendly. The home is very clean, and most important of all, there is a lovely atmosphere and my Aunt is very happy there.

How likely would you be to recommend Nightingale Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

The food is good. The staff are kind and make sure I see a GP promptly when I need to. The room is comfortable and I have enjoyed regular visits to the theatre which were arranged by Nightingale Lodge. They make visitors feel welcome.

How likely would you be to recommend Nightingale Lodge? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I have been very pleased with all aspects of this care home. The room that I have is excellent and I am very satisfied since first coming here. The staff have been really kind and caring and I couldn't wish for a better home to be in.

How likely would you be to recommend Nightingale Lodge? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

I have been visiting a friend at Nightingale Lodge for quite a while now and have found that he has been so happy living there at the home. The staff are extremely friendly and always very helpful. My dear friend has told me of their kindness towards him and he seems so at ease living there. All in all, I feel that this is a well-run care home.

How likely would you be to recommend Nightingale Lodge? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Staff really care here. Last month I was taken to the theatre and had a great evening.

How likely would you be to recommend Nightingale Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have live here since 2011 and I have been very happy here. I love every moment I spend here and and have been happy since the moment I came here.

How likely would you be to recommend Nightingale Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been a resident for 16 months. During this time the support she has received has been of a professional and caring nature and her medical and care needs have been managed with understanding at all times.

How likely would you be to recommend Nightingale Lodge? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I can relax here and be myself, and the staff are there if I need them. I know I can rely on them if I have a problem. When my husband died, I was on my own, but if I wanted someone, they (staff) were there for me if needed. I feel I am very lucky to be here.

How likely would you be to recommend Nightingale Lodge? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Have just moved dad here. All the staff are lovely, welcoming and helpful and seem very attentive to dads needs.

How likely would you be to recommend Nightingale Lodge? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My friend with whom I had shared a home for a number of years, was in residence at the above home. I never heard her complain, she never asked to return home and there were no tears when I left! This speaks for itself as she had always been very particular and outspoken! since her death I have visited regularly and have never been aware of anything untoward and have always been warmly welcomed. and enjoyed contact with the staff. For a short whiles some years ago, I was senior care assistant in another home and know something of the work involved in keeping the home smelling pleasant, but this has been achieved here.

How likely would you be to recommend Nightingale Lodge? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Nightingale Lodge staff are always kind and helpful. Service and meals good and excellent relationship between helpers and residents. Food good.

How likely would you be to recommend Nightingale Lodge? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

Mother was taken to care at Nightingale Lodge. The care she received was as she said the best she could have wished for.

How likely would you be to recommend Nightingale Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My friend is cared for very well. All her personal care is done for her and she is treated with respect and dignity. The staff are friendly and thoughtful.

How likely would you be to recommend Nightingale Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A really lovely care home with lots of happy faces all around. The home is clean, bright and tidy. The staff are all so obliging whenever we visit. The residents always seem so happy in their environment and its always lovely to pay a visit as we're always welcomed by the manageress and staff. There would be no hesitation in recommending this home to family and friends.

How likely would you be to recommend Nightingale Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

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Care Home Idol 2016

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