7/17 Olive Avenue, Newton Flotman, Norwich NR15 1PF
Olive House is a purpose-built accommodation, made up of en-suite bedrooms and fully equipped to achieve professional standards of residential care for older people.
Residents have access to attractive gardens and a choice of lounge and dining areas, while visitors are welcomed in a designated reception area. The home supports independence, being well-located for shops and other amenities and versatile to occupants who want to give their surroundings that personal feel.
Carers are available 24/7, take pride in a friendly attitude and are skilled in the lastest care methods, including in dementia care provision.
Group: Healthcare Homes Group Ltd
Person in charge: Ann Hall-Galley (Manager)
Local Authority / Social Services: Norfolk County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , 43 residents
Registered Care Categories*: Old Age
Admission Information: Ages 60+.
Single Rooms: 43
Rooms with ensuite WC: 43
Weekly Charges Guide: Personal Care Single £535 – £575
Facilities & Services: Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Near Public Transport • Minibus or other transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest CQC* Report on Olive House: click here
*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.
Recommendation Score: 7.9 (7.897)
The user 'Recommendation Score' (7.9 for Olive House) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.
Submitted by Jennifer Christian (Daughter of Resident/Service User) on Friday 13 February 2015. Review relates to January 2015.
My mother spent the last three weeks of her life at Olive House. During that time she received excellent care and died peacefully with dignity. Staff were caring, compassionate and I could not fault any aspect of her care. When it was clear that her needs had increased staff acted to address the situation immediately. As a family we were able to visit Mum freely and spend as much time with her as we wanted. I have no hesitation in recommending Olive House.
How likely would you be to recommend Olive House? Extremely likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Good
Safety / Security: Excellent
Value for Money: Excellent
There are currently no Care Home Idol entrants who have performed at Olive House