Park House, Great Yarmouth, Norfolk
Park House, Great Yarmouth, Norfolk
Park House, Great Yarmouth, Norfolk

Park House is a Great Yarmouth care accommodation offering en-suite facilities to twenty-five residents with elderly care needs, while respecting their individuality and personal choice.

Both long-term and temporary respite stays are available from the service, which has shown to be effective in rehabilitation techniques with the added advantage of a scenic and coastal location.

Park House has its own private gardens and car park, with staff always pleased to welcome loved ones of residents and listen to their concerns.

Group: Black Swan International Ltd

Person in charge: Carol Ridler (Manager)

Local Authority / Social Services: Norfolk County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 25 residents

Registered Care Categories*: Old Age

Admission Information: Ages 50+.

Languages Spoken by Staff (other than English): Spanish; Castilian, French, Polish, Portuguese

Single Rooms: 21

Shared Rooms: 2

Rooms with ensuite WC: 23

Weekly Charges Guide: Personal Care Single £550 – £750 , Personal Care Shared (per person) £450 – £500

Facilities & Services: Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Television point in own room

Latest CQC* Report on Park House: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

1 Bed Vacancy

posted 26 Jan 2016

Single En Suite

Current Reviews

Review Score: 8.8 (8.781)

The user Review Score of 8.8 for Park House is based on 5 Review/Recommendations. This Review Score of 8.781 is made up of 4.881 Points relating to the ratings and 3.9 Points relating to the number of positive Reviews/Recommendations.

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

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Staff showed great warmth and kindness to my late mother and to myself. They were very hardworking but all found time to talk to residents. Staff worked as a cooperative team creating a cheerful atmosphere, a warm huddle of humanity. The food was freshly cooked and appetising. Residents are given a choice for each meal. Nursing attention was careful. The general practice next door was quick to respond when required and also monitored residents health on a regular basis. There are good communal areas and residents are encouraged to participate in group activities if they wish. The house was spotless.

How likely would you be to recommend Park House? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Leon Smith, Regional Manager at Park House responded to this review on 18 Nov 2015:

Ian, thank you for your wonderful comments.
It was fantastic getting to know you and a absolute pleasure caring for mum.
Please do visit us... Don't be a stranger.

Like being in a first class hotel.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

I wouldn't hesitate to recommend the care home as it's first class, every aspect is excellent and would like to thank every body.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I find this care home very good and friendly and my mum is very happy here.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Compared to two other care homes I tried for two weeks each they were dirty and very little food to choose from or not cooked well, Park House has no smells on entry or anytime, they are very clean, always painting etc. We have a choice of at least three things at every meal and all is cooked to your liking.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

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Awards / Recognitions

February 2014

Job Vacancies

There are no jobs posted yet for Park House

Staff Profiles

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Care Home Idol 2015

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