Dorrington House (Wells), Wells-next-the-sea, Norfolk
Dorrington House (Wells), Wells-next-the-sea, Norfolk
Dorrington House (Wells), Wells-next-the-sea, Norfolk

Dorrington House Wells is one of three facilities owned by the care provider that specialise in modern care methods for older people and older people with dementia. Social services rates, self funders same rates, also self funders may apply for continuing care NHS funding.

The home is registered with the Care Quality Commission and seeks to adhere to the highest standards of health, safety and hygiene, as well as encouraging independent choice and lifestyles amongst its residents.

Wells Home is in walking distance of local amenities, whilst offering large garden areas for residents to relax in, and good parking for visitors. Communal areas include a spacious main lounge/dining room. There is also a bar area. Entertainment is also held in this room as well as fundraising events for Friends of the Home. There is a large flat screen television for residents and a wide selection of traditional meals are offered.

Group: Dorrington House

Person in charge: Lawrence Crainiceanu (Manager)

Local Authority / Social Services: Norfolk County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 38 residents

Registered Care Categories*: Dementia • Eating Disorders • Old Age • Physical Disability

Specialist Care Categories: Alcohol Dependence (past or present) • Alzheimer's • Cancer Care • Challenging Behaviour • Hearing Impairment & Deafness • Huntington's Disease • Multiple Sclerosis • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Social services rate, self funders same rates. Self funders may be eligable for contiuing care NHS funding. Ages 50+.

Single Rooms: 38

Rooms with ensuite WC: 38

Weekly Charges Guide: Personal Care Single £397 – £570

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Independent Living Training • Sheltered Housing • Separate EMI Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Dorrington House (Wells): click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

3 Bed Vacancies

posted 17 Nov 2015

large single en-suite rooms, two more with own lounge area Some rooms Social services rates, private funded may apply for continuing care

Current Reviews

Review Score: 8.2 (8.153)

The user Review Score of 8.2 for Dorrington House (Wells) is based on 1 Review/Recommendations. This Review Score of 8.153 is made up of 5 Points relating to the ratings and 3.153 Points relating to the number of positive Reviews/Recommendations.

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity). All reviews are moderated before publication and as a last resort the care provider may opt for the comment and ratings of a review not to be displayed if they believe it to be unfair (the ratings of the Review will still count towards the overall Review Score).

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Right from the first evening we were impressed by the staff, although it was 6.30pm, the manager was there to meet us; mum was taken to her room and settled in very gently and courteously.
The ethos of dignity and respect is not just talked about here it really happens and in every part of the team from the manager and admin, the care staff and the domestic staff too.
I visited mum most days so had ample opportunity to see the staff and organisation working, and frequently was able to overhear staff talking to residents and each other. On every occasion, whether they knew I was listening or not, staff were respectful, patient, polite and caring in how they spoke and in what they said.
There is lots of laughter too and a wonderful programme of activities. My brothers live away and often we received photographs of Mum taking part in lots of activity including the keep fit and art classes.
Mum had Alzheimer’s and Dorrington specialises in care for those with this awful disease. The disease sometimes causes very challenging behaviour, but even that did not seem to faze this team.
I had not wanted to admit mum to care, I had hoped to continue to care for her myself but it got to the stage where I could not do this alone, I did not believe that anyone else would care for her as I would. I need not have worried, as well as being highly professional the staff treated her with real care and dignity
Wells is not very convenient to where we live so when we had to put mum into care, we planned to find somewhere closer. However after just a couple of weeks we decided not to move mum as we could not imagine finding anywhere better. This is a very professional, skilled and dedicated team and the whole family wish me to express our thanks and admiration for the care they provide.

How likely would you be to recommend Dorrington House (Wells)? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Dorrington House (Wells)

Job Vacancies

Health Care Assistant

7.50 hr (Care Home / Nursing Home • Full Time)
Wells-next-the-sea, Norfolk

Senior Health Care Assistant

9.50hr (Care Home / Nursing Home • Full Time)
Wells-next-the-sea, Norfolk

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Care Home Idol 2015

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