Woodstock, Dereham, Norfolk
Woodstock, Dereham, Norfolk
Woodstock, Dereham, Norfolk

Woodstock is a care home situated in the small, attractive village of Gressenhall, four miles from Dereham and twenty miles from Norwich.

Woodstock offers personalised residential care to 28 residents from across Norfolk and beyond, including those with dementia. Woodstock also offers day care, 7 days a week.

Group: Advinia Healthcare Ltd

Person in charge: Monica Cardoso (Manager)

Local Authority / Social Services: Norfolk County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 27 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 25

Shared Rooms: 1

Rooms with ensuite WC: 20

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Woodstock: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

1 Bed Vacancy

posted 10 Jan 2017

single en-suite bedrooms, 1double en-suite residential Dementia Care.Private and LA funding

Reviews

9.6 Woodstock has a Review Score of 9.6 (9.574)

The Review Score of 9.6 (maximum of 10) for Woodstock is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Woodstock in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 7 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.574 for Woodstock is calculated as follows: ( (67 Excellents x 5) + (36 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 108 Ratings = 4.574

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 5 Points relating to the number of positive Reviews for Woodstock is based on 7 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 5.4 positive Reviews (27 registered beds ÷ 5). 7 Reviews ÷ 5.4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    5
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Woodstock?

  • Extremely LIKELY
    8
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Woodstock

  • Daughter of Resident/Service User
    4
  • Son of Resident/Service User
    3
  • Husband of Resident/Service User
    1
  • Nephew of Resident/Service User
    1

The home provides a fair standard of food. It is warm, clean and inviting, most bedrooms are ensuite. Staff are kind and know the residents on a first name basis. If I have any queries, I feel able to express my views with management.

How likely would you be to recommend Woodstock? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

My Mum has been a resident at Woodstock since January 2016. She has settled in really well and is looked after brilliantly by the great staff. The home is managed very well and is always very clean. Staff are very friendly and always helpful.

How likely would you be to recommend Woodstock? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Aunt has been well treated by friendly and courteous staff. Her improved diet and regular feeding is reflected in her significantly better appearance. My Aunt has benefited from the company of other residents and is often more communicative during our visits to see her.

How likely would you be to recommend Woodstock? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I spent three years making regular visits to see my wife at Woodstock care home. I looked forward to every visit and as her dementia moved through different stages the staff would always be on hand to update me and give any support and advice I required. My wife had in her way three happy years there and I always came away knowing she was in the best place and getting the very best care possible. God bless them all.

How likely would you be to recommend Woodstock? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am very pleased with overall standard. My father is in excellent care. Couldn't be in better hands. Thank you very much.

How likely would you be to recommend Woodstock? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Generally kind and caring, homely atmosphere. Individualised care.

How likely would you be to recommend Woodstock? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Excellent

The staff at Woodstock are very respectful to all residents they are quick to act on any concerns I have, they know their likes and dislikes. Most of the staff are happy to chat and tell me about mum and how she has been, it has a homely atmosphere. I am very happy with the care at Woodstock.

How likely would you be to recommend Woodstock? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

I find Woodstock Care Home very satisfactory.

How likely would you be to recommend Woodstock? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been at Woodstock for 2 years, maybe a little more, and I find the place a very welcoming and warm place for my mother to be. She has lovely staff members looking after her and they always greet me with a friendly smile, and we are welcome to call when we like. I know from experience that not all homes are as good, so all in all I'm very satisfied that my mother is getting the best care possible.

How likely would you be to recommend Woodstock? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

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Awards / Recognitions

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Care Home Idol 2016

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