Katherine House, Bristol, Bristol
Katherine House, Bristol, Bristol
Katherine House, Bristol, Bristol

Katherine House is a purpose-built residential home designed to maximise views, natural light and a sense of well-being for each resident.

Fully qualified and experienced staff provide ‘24-hour’ round-the-clock care as well as respite care for those with low-level needs. The residents' individual needs are constantly monitored and their care is reviewed and updated on a regular basis.

The design of the home ensures all areas are easy to navigate and are relaxing places for the residents. The home offers spacious en-suite bedrooms equipped with an electric bed, flat-screen television, telephone and comfortable, modern furniture. Residents are also encouraged to personalise their rooms to create a ‘homely’ environment.

There are opportunities for residents to stimulate interests and participate in activities which includes in-house entertainment as well as local trips into the community.

Owner: The Cote Charity

Person in charge: Vivienne Withers (Manager)

Local Authority / Social Services: Bristol City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , 41 residents

Registered Care Categories*: Old Age

Admission Information: Ages 65+.

Single Rooms: 41

Rooms with ensuite WC: 41

Weekly Charges Guide: Personal Care Single £721 – £752

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Katherine House: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 9.6 (9.635)

The user Review Score of 9.6 for Katherine House is based on 17 Review/Recommendations. This Review Score of 9.635 is made up of 4.806 Points relating to the ratings and 4.829 Points relating to the number of positive Reviews/Recommendations.

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review. Also, as a last resort the care provider may opt for the comment and ratings of a review not to be displayed if they believe the comments/ratings to be unfair (the ratings of the Review will still count towards the overall Review Score).

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

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Mama has been in Katherine house for nearly two years. I live overseas and am at ease every time I leave as the staff are all so caring and helpful.
I sometimes have lunch or tea here which is well presented and quite tasty. Only one time recently the expected fish fingers turned out to be a rather difficult to cut fish cake.... But mama enjoys her food and her weight has kept steady.

Christmas was very well done, with lovely decorations and the staff were really in the spirit. Well done all of you!

In the springtime and summer the outside terrace is lovely for the residents to get fresh air. Mama's favourite place. The surroundings are really lovely with all the trees in the background.

Well done also for the Daily activities, quite a variety although Mama loves her siesta !

Keep up the good work !

How likely would you be to recommend Katherine House? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

This is a lovely modern care home, set in a nice peaceful position, the staff are wonderful and the rooms are well appointed, this was Grans second stay at Katherine House, making our choice of home more easy, as we knew she would be well cared for by the very attentive staff.

How likely would you be to recommend Katherine House? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My father resided at Katherine House for 2 years from aged 99 until he died peacefully there at the age of 101yrs. He really regarded the place as home, loved the staff as they did him and was exceptionally well cared for in his final days including nursing care which was highly professional and delivered in a very respectful and loving way. The management staff were also really helpful throughout his stay, the food was good and the kitchen staff lovely and the building and grounds superb - we enjoyed some beautiful times set in the gardens. The home never felt or smelt like a residential home.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

The home is clean, staff are friendly and caring, residents dignity is maintained, rooms are spacious and bright. Activities are held regularly and fun for residents. The kitchen provide as variable menu as practical and the food is good. Residents feel safe and they're respected.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff at this home are really good, caring, compassionate and friendly. The food is good residents preferences and whims are catered for, it is very clean and there is a lovely atmosphere. Our relative was there for more than two and a half years and was content to be there. We wholeheartedly recommend the home.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Father resided at Katherine House from October 2012 until his death in July 2015 and my Mother was there from July 2013 until her death in February 2014. Both were looked after superbly. I cannot fault the care they received or the kindness of the staff.
From the manager down all the staff carried out their duties to a high standard.
The cleanliness of the home, the catering and facilities are second to none.
I am so pleased and grateful that we chose Katherine House for my Parents final years as I know they were happy and felt safe.

How likely would you be to recommend Katherine House? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Katherine House is set in very pleasant environment in a nice part of the city. The individual rooms are spacious and well maintained as are the common rooms. The staff are outstanding. My father is well cared for and his individual needs are well catered for.

How likely would you be to recommend Katherine House? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

As circumstances at home had not allowed a holiday for 6 years I chose this peaceful, pleasant 'rural' setting to recover from surgery and pretended I was on holiday. I enjoyed watching the birds, foxes and squirrels in the surrounding area.

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

We feel that our father and our family were lucky to find him a place at Katherine House. There he found a home from home in a lovely location. The facilities are excellent especially the grand balcony. Visits by family and friends are welcomed and there is a consistent caring, safe and supportive environment. Staff are skilled, friendly and helpful and there is a relaxed and positive social environment. The end of life care in the last days and weeks was exceptional and exemplary and a great consolation to our family. Thank you Katherine House for everything.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother was a resident at Katherine House for over 3 years, until she needed to move to receive nursing care. I cannot speak highly enough about all aspects of Katherine House. My mother was extremely well cared for by the manager and staff who treated my mother with warmth, friendliness and respect. My mother became bedbound and was unable to take part in the activities provided; nonetheless, staff would regularly pop in with a cup of tea and to say hello to her. I also appreciated the friendliness of the ancillary staff, who brought my mum's food to her. I always felt very welcome, and there was always someone to talk to about any concerns I had about my mother. A lovely place, and I highly recommend it.

How likely would you be to recommend Katherine House? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

As a first care home following my mothers loss of sight, it was important to choose very carefully.

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Satisfactory

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Katherine House staff are simply the best! A good management team and truly caring care staff helped make my mother's transition from being mostly independent to requiring supported care as easy as possible in what is a difficult time for both resident and their families.
Mum was made as comfortable as possible in a beautiful en suite room which she personalised with possessions from home, and on sunny days, open her French doors for a walk along the veranda.
A full programme of activities provided Mum with opportunities to take a role in play reading, listening to a classical violinist and her favourite poetry sessions, to name just a few. Punctuating the year, some fabulous parties took place, which was a privilege to attend.
As a family we were encouraged to be actively involved and regularly informed of events and news.
The atmosphere was cheerful, safe, clean, and very caring, and Mum felt valued, respected and loved by all. I wouldn't hesitate to recommend this wonderful home.

How likely would you be to recommend Katherine House? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Such a caring, but not patronising, staff who take the residents' wishes into consideration. The atmosphere is bright and welcoming and there are always friendly staff to lend a hand. The best we saw...by a long shot.

How likely would you be to recommend Katherine House? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Prior to my mother's decease she was happy and contented living at Katherine House and felt that the staff really cared for her as a person.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother was very happy here. The staff were all helpful, considerate and caring.

Overall Standard: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Value for Money: Excellent

My relative, whom I had not seen for about 30 years, was widowed on the death of my (estranged) brother. Her capacity was such that she was incapable of looking after herself and was immediately taken into care by the local authority Social Services team, who found her a place in Katherine House. I believe my relative had had a difficult life, but she is now clearly leading a very happy and contented life. I feel very grateful that she is a resident at Katherine House, which seems to be at the opposite end of the spectrum as compared to some of the harrowing accounts of other care homes that have been the subject of media attention.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Good rooms well developed for elderly people, friendly staff and good service. Continuity of employment of staff, flexible attitudes to relations, we always felt welcome.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Care Home Idol 2015

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