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Katherine House, Westbury-on-Trym, Bristol, Bristol
Katherine House
Katherine House

Tel: 0117 987 3540

Katherine House is a homely accommodation, registered to welcome up to forty residents, being ideal for the needs of old age-related care and incorporating person-centred methods.

All of the home's forty bedrooms are en-suite, ideal for the privacy and dignity of all involved, and available for respite as well as long-term care needs.

As well as a comfortable interior, Katherine House is blessed with wonderful grounds that add to the satisfaction of residents and their visitors.

Owner: The Cote Charity

Person in charge: Vivienne Withers (Manager)

Local Authority / Social Services: Bristol City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , 40 residents

Registered Care Categories*: Old Age

Admission Information: Ages 65+.

Single Rooms: 40

Rooms with ensuite WC: 40

Weekly Charges Guide: Personal Care Single £685 – £715

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Katherine House: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Current Bed Vacancies Posted by Katherine House

No Bed Vacancies
(No Current Bed / Place Vacancies)
posted 03 Jul 2014

Awards / Recognitions

There are no awards/recognitions posted yet for Katherine House

Current Recommendations

Recommendation Score: 9.5 (9.547)

The user 'Recommendation Score' (9.5 for Katherine House) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Review of Katherine House on Sunday 22 June 2014 by Ian Purves (Relative of resident)

My relative, whom I had not seen for about 30 years, was widowed on the death of my (estranged) brother. Her capacity was such that she was incapable of looking after herself and was immediately taken into care by the local authority Social Services team, who found her a place in Katherine House. I believe my relative had had a difficult life, but she is now clearly leading a very happy and contented life. I feel very grateful that she is a resident at Katherine House, which seems to be at the opposite end of the spectrum as compared to some of the harrowing accounts of other care homes that have been the subject of media attention.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Katherine House on Tuesday 13 May 2014 by Rhian H (Daughter of resident)

Good rooms well developed for elderly people, friendly staff and good service. Continuity of employment of staff, flexible attitudes to relations, we always felt welcome.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Katherine House on Wednesday 12 March 2014 by Ian Findlay (Son of Resident)

The staff are superb very caring under sometimes difficult situations. My late mother loved it there and felt cared for. The home is clean and well maintained. Residents are encouraged to participate in activities and staff are available at all times to take residents to the lounges where activities are held. Food is very good and served in the residents rooms if required. I would recommend Katherine House one hundred percent.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Katherine House on Thursday 9 January 2014 by Berenice U (Daughter of resident)

My mother was a resident for fourteen and a half years and received fantastic care. Some of the staff have been there for longer than mum- a sign of a caring and secure environment. The home is always warm, clean and inviting. The staff relate very well to residents and their families being very supportive when times are difficult. The standard of personal care for each resident is very high. We always felt that they understood exactly what mum needed and delivered it with care.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Katherine House on Sunday 1 December 2013 by Sarah Hatton (Daughter of resident)

We moved my mother into Katherine House from Oxford a few months after my father died. Mum settled in to Katherine House quickly and well; She took her favourite pieces of furniture, paintings and books from the family home in Oxford and furnished her spacious room with them so that it became a real home to her. All the staff were, without exception, warm, friendly, highly professional and genuinely caring. At the same time, they respected Mum's privacy and her wish for independence. All Mum's needs were more than met, and she was genuinely very comfortable and happy. The beautifully-kept gardens provided a wonderful space of contemplation and a lovely setting to read poetry to Mum. For me living in Australia, it was wonderful to no longer worry about Mum, and to know she was so well looked after and cared for. I cannot speak highly enough of Katherine House and its staff who treated all the residents with genuine affection, respect and with absolute professionalism, night and day.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Katherine House on Sunday 1 December 2013 by Professor Roger Bell (Relative of resident)

It is impossible to recommend Katherine House too highly to anyone seeking a caring and supportive environment for their final years. The staff across all levels were considerate, gentle, attentive and empathetic and treated all residents in a dignified and respectful way, over the entire 24 hours of each day. I know my mother-in-law shared my view that she was very fortunate to live in Katherine House as her final home.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Katherine House on Wednesday 28 August 2013 by Roger T (Resident for respite)

Very caring, friendly staff. Everywhere is very clean. It is an ideal location. My room is very comfortable. The food and entertainment are both very good.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Review of Katherine House on Monday 19 November 2012 by Ian Findlay (Son of resident)

My father took up residence several weeks ago. What impresses me is the friendliness of the staff together with their extreme professionalism. The home is kept in a spotlessly clean condition and the variety of food is excellent. The residents are well looked after with activities if required. Not only the bedrooms but all the public rooms are very attractive.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Katherine House on Monday 17 September 2012 by Jane Powell (Daughter of late Resident)

Very good care, genuine care and concern. Very well looked after. Good activities. Good facilities, well organised. Food good and varied. Purpose built which is ideal.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Katherine House on Friday 24 August 2012 by Roger Dewfall (Son of resident)

Mum has lived in Katherine house since it was opened and watched it being built from her room in New Cote. The house is set in lovely gardens and is well laid out. The care by all the staff is first rate and Mum says she loves living there.I would recommend Katherine house to anyone for the care given to all the residents.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Katherine House on Tuesday 21 August 2012 by Hilary Irvine (Daughter of a resident)

Top quality accommodation set in beautiful gardens. Designed to bring in lots of natural light and views. Good for watching wildlife! Large rooms all with ensuite. Downstairs rooms open onto decked area. Lovely, caring staff who are welcoming. Not too many changes in staff or agency staff employed. Good range of activities from music to poetry reading and quizzes. Good choice of meals and regular drinks and home-made cakes.

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Review of Katherine House on Tuesday 21 August 2012 by CAROL B (DAUGHTER OF RESIDENT)

MY 88 YEAR OLD MOTHER ENTERED KATHERINE HOUSE (KH) A YEAR AGO. SHE HAD BEEN VERY POORLY, SHE WAS VERY FRAIL AND RATHER GIVING UP ON LIFE. MUM WAS NO LONGER ABLE TO LOOK AFTER HERSELF, EVEN WITH VISITING CARE STAFF. IT WAS HEARTBREAKINGLY OBVIOUS THAT WE, HER FAMILY, WERE NO LONGER CAPABLE OF LOOKING AFTER HER. WE HAD PREVIOUSLY VIEWED SEVERAL OTHER CARE HOMES, AND OUR HEARTS SANK WHEN WE SAW EVERYONE SITTING AROUND IN A CIRCLE, WATCHING TELEVISION, WITH NO VENTILATION IN THE ROOM AND A STRONG SMELL OF URINE. AND THEN WE VIEWED KATHERINE HOUSE. WHAT A STARK DIFFERENCE. IT IS BEAUTIFUL. THE ONLY AROMA EVER THERE IS THE SMELL OF NEW CLEAN CARPETS, AND ROASTING DINNERS!! THE WONDERFUL CARING STAFF, FOOD, FACILITIES AND ATMOSPHERE AT KH, HAVE GIVEN MUM A HAPPY NEW LEASE OF LIFE. MUM IS NOW RUNNING AROUND WITH HER 4 WHEELED WALKING FRAME, ENJOYING THE BEAUTIFUL GROUNDS. MUM ENJOYS GETTING OUT AND ABOUT, AND VISITING THE WONDERFUL HAIRDRESSER. AUBRY ONCE A WEEK!! THE ROOMS AT KH ARE SUNNY WITH LARGE PICTURE WINDOWS. ONE OF THE MOST WONDERFUL THINGS THAT I NEVER THOUGHT WOULD EVER HAPPEN, IS THAT I DON'T WORRY ABOUT HER ANYMORE. EVERY ASPECT OF HER LIFE IS TAKEN CARE OF, AND SHE IS HAPPY. AT LAST.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Katherine House on Thursday 16 August 2012 by Jane O (Daughter of Resident)

We moved my 92 year old mother to Katherine House less than 2 months after the death of my father. She is almost blind and very hard of hearing. Against all the odds, she is happy there. It is a combination of wonderful, friendly staff and great facilities, and a calm respectful ambiance.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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