Park House, Weston-super-Mare, North Somerset
Park House, Weston-super-Mare, North Somerset
Park House, Weston-super-Mare, North Somerset

Park House, in Weston-super-Mare, is a converted period house that is ideal for modern care, offering scenic surroundings and a charming interior in which residents can feel relaxed and well looked after.

A tasteful property, Park House is an ideal choice for those looking to achieve a relaxing retirement, with full-time access to a team of skilled carers who are experienced in personalised care delivery.

The home has good wheelchair access, recreation rooms and a conservatory overlooking the patio and landscaped gardens. Numerous entertainments and activities are organised for residents' enjoyment.

Owner: Park House (Weston Super Mare) Ltd

Person in charge: Kirsty Larkin (Manager)

Local Authority / Social Services: North Somerset District Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 30 residents

Registered Care Categories*: Old Age

Single Rooms: 26

Shared Rooms: 2

Rooms with ensuite WC: 28

Facilities & Services: Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Park House: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 9.4 (9.394)

The Review Score of 9.4 (maximum of 10) for Park House is based on 14 Review/Recommendations in the last 2 years. This Review Score of 9.394 is made up of a Quality Score of 4.594 Points (maximum of 5) relating to the rating and a Quantity Score of 4.8 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.394 for Park House is based on 14 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.594 for Park House is calculated as follows: ( (115 Excellents x 5) + (34 Goods x 4) + (15 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 165 Ratings = 4.594

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 4.8 for Park House is calculated as follows:

      1. 12 Positive Reviews = 3

      2. 0.1 x 12 Positive Reviews = 1.200 (maximum score = 1)

      3. (12 Positive Reviews ÷ 30 Registered Beds) x 2 = 0.800

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


11th June 2016 The Queen's 90th Birthday Celebration at Park House. A really happy and enjoyable afternoon for both residents and their families. The added bonus of the Jazz Men playing live, along with one of the residents (an ex-band member) who provided an excellent rendition on the drums which was an absolute delight.
Special thanks to all the hard working staff who helped with the organisation of this event and for providing such a memorable occasion. Particular mention should be afforded to the Chef - what an achievement - superb buffet which was appreciated by all. Thank you to the manager and staff for the drinks!!
Everyone's dedication and commitment to the caring and well being of Park House residents is exemplary. Although my Mum has only been with you for a short while, I feel that the care she is receiving will hopefully ensure that her stay will be a long and happy one. Thank you all.

How likely would you be to recommend Park House? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother moved in last month after we felt that she could no longer stay alone in her own home. We have been delighted with the positive improvement in her general health and well-being. The staff seem kind, friendly and thoughtful whenever we phone or visit and treat her as an individual - especially with regards to eating and drinking.
Mum loves the frequent outings and the staff go to a lot of trouble to interest the residents in activities. Today they celebrated Chinese New Year! Tomorrow - pancake day!
There is a wonderful atmosphere of serene calm and contentment. The pets are great! It is a 'home' - not an institution and the staff and residents are like family. A very special place.

How likely would you be to recommend Park House? Extremely Likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

From a relatives viewpoint excellent in every way, true and caring.

How likely would you be to recommend Park House? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I visit a resident on a weekly basis and have been very impressed by the happy atmosphere and lovely friendly staff. They provide a lovely homely atmosphere with a variety of activities or outings on offer for the residents. Nothing ever seems too much trouble for the staff and everything is done with a smile. The staff also seem to have a good rapport with the residents in their care.

How likely would you be to recommend Park House? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

The staff here have been very good. Friendly and supportive, from the manageress to all the other helpers, cooks etc. My mother isn't always impressed by the food although I suspect this is more due to her than to the standard of cooking. The lunches I have eaten here myself have been very good. Well prepared, fresh ingredients.

How likely would you be to recommend Park House? Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

My father who was living alone at home had a bad fall and broke his arm badly. He went in for a recuperation period. We looked at a number in the Weston area and this was certainly one of the best. The staff have been very good to my father, and in the three months he has been in the home, his health has improved dramatically. Fantastic food, regular medicine and been well looked after and really transformed my father which is a delight for me to see. He likes the place so much he has now decided to stay! It is a great place, well organised, clean, good staff and fantastic food. Seeing my father so well is fantastic. Park House Thank you

How likely would you be to recommend Park House? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Mum is sleeping badly which makes her very low and tired during the day. She feels helpless because she is totally dependant on others. I feel most people would feel the same. It is the best home I have experience of.

How likely would you be to recommend Park House? Don't know

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Satisfactory

Park House has opted for the comment and ratings of this review not to be displayed on the grounds that they believe the comments/ratings are unfair, but the ratings of the review still count towards the overall Review Score. (This option of not displaying the comment and ratings of a review ceased to be available to care providers after 11th February 2016.)

My Mother has been living in Park House since Nov 2014. After a shaky start she settled well , she is very happy. Myself and my family are happy she is now safe and very well taken care of. Thank you.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Rooms: Good

Value for Money: Excellent

A gorgeous period building made perfect for 28 residents. The owner/manager and staff are excellent at giving full care in all it's ways to the residents. All facilities and food are to a very high standard. You will not find a better place.

How likely would you be to recommend Park House? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This is a superb care home. All the staff are very kind and caring, dedicated in what they do. My mother has been very happy here. We have always been made welcome and kept informed of mother's well being. I cannot recommend this care home highly enough.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The moment you enter this bright, airy, well appointed building you know you are in the right place. The welcome and attention I received throughout my stay was exemplary. Not only were the standards of food, cleanliness and general ambiance very high but the efficiency, care and compassion would be very hard to better. You cab deduce from the above that Park House is a superb care home and to find a better one in Weston or anywhere else would be difficult. If necessary I would return willingly.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been a resident at Park House for the past nine years. She has been very comfortable and happy during that time. She has always been treated with dignity, and with her advancing years she has required increased assistance with day to day activities. The care and support from the staff has been excellent and any issues are communicated to relatives, and are resolved efficiently.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I would recommend Park House as it provides excellent care for the elderly.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

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Awards / Recognitions

February 2015

Job Vacancies

There are no jobs posted yet for Park House

Staff Profiles

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Care Home Idol 2015

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