Rosewood Lodge

9 Uphill Road North, Weston-super-Mare BS23 4NE

Rosewood Lodge, Weston-super-Mare, North Somerset
Rosewood Lodge, Weston-super-Mare, North Somerset
Rosewood Lodge, Weston-super-Mare, North Somerset

Rosewood Lodge is a relaxed friendly and welcoming care home for the elderly in Weston-super-mare situated close to the town centre, all local amenities and just a very short walk to the beach allowing easy access for visiting family and friends.

Rosewood Lodge's dedicated staff provide high levels of care with a person-centred approach, ensuring all individual needs, requirements and preferences are met at all times in an immaculate residential setting.

Potential Residents are encouraged to spend a day with us at Rosewood Lodge, before making a final decision, without incurring any costs.

Group: Mr & Mrs D Scott

Person in charge: Tina Fillingham (Manager)

Local Authority / Social Services: North Somerset District Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 22 residents

Registered Care Categories*: Old Age

Admission Information: Ages 65+.

Single Rooms: 18

Shared Rooms: 2

Rooms with ensuite WC: 20

Weekly Charges Guide: Personal Care Single £495 – £650

Facilities & Services: Own GP if required • Own Furniture if required • Smoking not permitted • Lift • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Rosewood Lodge: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

9 Rosewood Lodge has a Review Score of 9 (9.003)

The Review Score of 9 (maximum of 10) for Rosewood Lodge is based on 7 Review/Recommendations in the last 2 years. This Review Score of 9.003 is made up of a Quality Score of 4.667 Points (maximum of 5) relating to the rating and a Quantity Score of 4.336 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.003 for Rosewood Lodge is based on 7 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.667 for Rosewood Lodge is calculated as follows: ( (57 Excellents x 5) + (26 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 84 Ratings = 4.667

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 4.336 for Rosewood Lodge is calculated as follows:

      1. 7 Positive Reviews = 3

      2. 0.1 x 7 Positive Reviews = 0.700

      3. (7 Positive Reviews ÷ 22 Registered Beds) x 2 = 0.636

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


How Likely are the Reviewers to Recommend Rosewood Lodge?

  • Extremely LIKELY
    5
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Rosewood Lodge

  • Daughter of Resident/Service User
    5
  • Sister-in-law of Resident/Service User
    1
  • Wife of Resident/Service User
    1

The Overall Average of all the Ratings in the following 

5 Reviews* is 4.6 out of 5

*The Average Rating only uses ratings from the 5 reviews. Ratings from the 2 recommendations are not used for the Average Rating as the rating options were limited to Excellent, Good and Satisfactory.

Dad is very happy with all the staff, as I am. They all seem friendly and helpful. He enjoys the food (he's put on weight).
It took a little while but he now feels settled and comfortable in Rosewood Lodge, which in turn is a weight off my shoulders. The staff are great!

How likely would you be to recommend Rosewood Lodge? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This home is so friendly. The care is impeccable and my mother is very happy here. The food is fresh, meat, veg etc. and if the residents do not fancy what is on the menu, they just ask for something else. There are no problems.

How likely would you be to recommend Rosewood Lodge? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My mother who has been a resined since 2014 had a fall at one of her clubs. A member of staff from Rosewood went to the hospital and stayed with her and accompanied her back to Rosewood when she was released. All the staff have been very helpful as she now needs more assistance than before and I have been kept up-to-date with her progress. They go out of their way to encourage her to eat and make special things for her when she doesn't want what everyone else is having.

How likely would you be to recommend Rosewood Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father has been a resident at Rosewood Lodge for just over a year. During that time he has regular visits from myself and other family member. Whether pre-planned or arriving unannounced we have always found the management and staff to be very caring, friendly and good-humoured towards their residents and visitors alike. The meals provided are good, well balanced and staff do their best to offer an alternative, if requested. Rosewood Lodge has a very homely feel, being a converted family house of generous proportions with comfortable accommodation, but without the identical long corridors and rooms of purpose-built care homes. To be cared for in one's own home would be an ideal situation, but when this is no longer possible I feel Rosewood Lodge offers a very homely and caring alternative.

How likely would you be to recommend Rosewood Lodge? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Since Oct 2014, my father and mother resided together at Rosewood Lodge (until mum's death in August 2015). It was a very difficult decision for us to make as they had been married for 73 years and both needed different type of care plan but did not want to be apart. We investigated and looked at numerous places but we had our tick plan and none of them met our criteria. We were getting very anxious until we contacted Rosewood Lodge and met the manager and all her team. Rosewood Lodge ticked all our boxes and still does. The overall feeling you have there is it is like a big family. They are so kind, loving, sympathetic and always the same whenever you call in day or night. Without exception they are a marvellous team with the manager at the helm. My mum's last few days were made so comfortable and without their support we would have been lost.

How likely would you be to recommend Rosewood Lodge? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Lovely Home. The staff are very caring you wouldn't find a better home.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My Brother in law was in Rosewood for two years while he was there he received kindness and respect from all the caring staff. He had a clean and comfortable room and own television. When one visited we were treated to a smile and tea and biscuits, any concerns were listened too and if needed acted upon. Towards his end, could not have been cared for any better. So yes I do recommend this home and know that one could not be cared for any better than here.

No Average Rating is available*

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

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  • For further information on our Review Policy please click here.

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Care Home Idol 2016

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