Menwinnion Country House Care Home

Menwinnion Country House, Lamorna Valley, Penzance TR19 6BJ

Menwinnion Country House Care Home, Penzance, Cornwall
Menwinnion Country House Care Home, Penzance, Cornwall
Menwinnion Country House Care Home, Penzance, Cornwall

Menwinnion Country House Care Home is located in scenic grounds and provides a care service based upon a vision for fine retirement, alongside in-depth care expertise ideal for both short and long-term needs.

Convalescence and respite care is available, with all provision tailored to personal requirements and carried out with kindness, discretion and understanding.

The provider is committed to high standards of care, while adhering to an environmentally-friendly company philosophy.

Group: AbleCare Partnership

Person in charge: Gillian Payne (Registered Manager)

Local Authority / Social Services: Cornwall Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 40 residents

Registered Care Categories*: Dementia • Eating Disorders • Mental Health Condition • No Medical Intervention • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Anorexia/Bulimia/Self Harming • Cancer Care • Hearing Impairment & Deafness • Stroke • Visual Impairment

Admission Information: Ages 60+.

Single Rooms: 40

Rooms with ensuite WC: 39

Weekly Charges Guide: Personal Care Single £640 – £1250

Facilities & Services: Day Care • Respite Care • Convalescent Care • Physiotherapy • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Near Public Transport • Minibus or other transport • Stairlift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Menwinnion Country House Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

2 Bed Vacancies

posted 31 Jan 2016

Free Taster Day!! Come along and join in with our activities, have lunch and then enjoy the afternoon entertainment, all for free!** There is no 'hard sell' or even a sales person. You will either like us and want to come back or not.Our Brand New Rooms are now available but selling fast and we are taking bookings late into 2015** We offer Care, Respite, Extended Respite, Holiday or give your Carer a break by staying with us for a few days or a few weeks. Advanced bookings taken.

Current Reviews

Review Score: 9.3 (9.317)

The Review Score of 9.3 (maximum of 10) for Menwinnion Country House Care Home is based on 12 Review/Recommendations in the last 2 years. This Review Score of 9.317 is made up of a Quality Score of 4.717 Points (maximum of 5) relating to the rating and a Quantity Score of 4.6 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.3 for Menwinnion Country House Care Home is based on 12 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.717 for Menwinnion Country House Care Home is calculated as follows: ( (106 Excellents x 5) + (25 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 138 Ratings = 4.717

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 4.6 for Menwinnion Country House Care Home is calculated as follows:

      1. 12 Positive Reviews = 3

      2. 0.1 x 12 Positive Reviews = 1.200 (maximum score = 1)

      3. (12 Positive Reviews ÷ 40 Registered Beds) x 2 = 0.600

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


I have been here for over three years. When I came here with a friend who I had lived and worked with for 64 years she was ill and died ten months later, I would recommend the care and compassion she was given. I had much love and understanding you could ever wish to have.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

the care provided is excellent. All the staff are hard working, so nice and really care. Such a lovely atmosphere - full of love, care and happiness.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My father has been a resident at Menwinnion for just over a year after an urgent search by social services. It was just a fluke that the only available place was there. I am very pleased with the result. He was confused/upset/angry at first but has settled in tremendously well and is now exceptionally happy. The (majority of) staff are fabulous and he particularly loves the food. There have been a couple of incidents re other residents but staff dealt with these very well.

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Satisfactory

I highly recommend Menwinnion Care Home they can't do enough for my dear Mother. The residents are treated like one big happy family and they are all treated with love and respect the way it should be. I know my Mother is in safe hands and in a very good place and I don't have to worry anymore. They all do a wonderful, marvelous job there. I can't thank them enough. They're all angels!

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This home provides care above and beyond my hopes for my partner who has dementia and various physical problems. The staff include me in all decisions and give me great support.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Menwinnion is a very warm and welcoming home. It has such a happy atmosphere on walking in there. I cant fault the staff nothing is too much trouble for them no matter what time of day you visit. They are all very smiley and chatty.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Absolutely fabulous - light, airy, spotless and busy. A five star hotel with carers as staff. My dad was reluctant to go for respite but after 2 weeks he now wants to live there. Came out no longer looking frail and his speech was fluent. First time after a dense stroke in 2001. Can't praise Menwinnion enough. 10/10.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Have had a most pleasant week here with ample care by happy, cheerful staff. Two residents have their pets living with them. I particularly enjoyed the pond with fish and water lilies. The food was excellent.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Mum became physically poorly with a UTI whilst at home, so she was admitted to Menwinnion Care Home for three weeks. My mum was agitated when she first arrived as she has vascular dementia and she was disorientated, the staff treated my mum with excellent care, and dignity at all times. They actually noticed my mum had sore groins and under her stomach area (the carers she had at home were neglecting her not washing,creaming her) I would recommend Menwinnion to anyone.

Overall Standard: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Menwinnion Country House Care Home is in a beautiful rural setting and provides respite as well as permanent care with quite a high staff to resident ratio. It is peaceful and relaxing. At times it is rather like a country house hotel with really good meals served in a very civilized way. If he hadn't needed permanent care in a home with nursing too, he would still be there!

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Satisfactory

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very, very good care by lovely caring staff in a peaceful, calm and beautiful location with wonderful respite care rooms. The food is extremely good and homemade soups every day. Everyone kind and friendly, this is the first respite at a care home so I can't very well compare it other but it has been a very good experience for over a month. I live in London so sadly can't leave my husband here.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Caring and experienced staff, very comfortable, beautiful surroundings.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Satisfactory

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Menwinnion Country House Care Home

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  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family and comply with our Content Standards (eg are relevant, informative, civil).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

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  • For further information on our Review Policy please click here.

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Awards / Recognitions

June 2014

Job Vacancies

Health Care Assistant

Negotiable (Care Home / Nursing Home • Full Time or Part Time)
Penzance, Cornwall

Senior Health Care Assistant

Negotiable (Care Home / Nursing Home • Full Time or Part Time)
Penzance, Cornwall

Night Health Care Assistant

tba (Care Home / Nursing Home • Full Time)
Penzance, Cornwall

Carer / Senior Carer

TBA (Care Home / Nursing Home • Full Time or Part Time)
Penzance, Cornwall

Staff Profiles

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Care Home Idol 2015

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