Doveridge Care Home, Colyton, Devon

Doveridge Care Home is the only care home located in the market town of Colyton, Devon.

Group: Doveleigh Care Ltd

Person in charge: Nicola Harris (Registered Manager)

Local Authority / Social Services: Devon County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 20 residents

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 18

Shared Rooms: 1

Rooms with ensuite WC: 3

Weekly Charges Guide: Personal Care Single £456 – £739 , Personal Care Shared (per person) £456 – £500

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Doveridge Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

9.9 Doveridge Care Home has a Review Score of 9.9 (9.935)

The Review Score of 9.9 (maximum of 10) for Doveridge Care Home is based on 23 Review/Recommendations in the last 2 years. This Review Score of 9.935 is made up of a Quality Score of 4.935 Points (maximum of 5) relating to the rating and a Quantity Score of 5 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.935 for Doveridge Care Home is based on 23 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.935 for Doveridge Care Home is calculated as follows: ( (262 Excellents x 5) + (10 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 276 Ratings = 4.935

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 5 for Doveridge Care Home is calculated as follows:

      1. 22 Positive Reviews = 3

      2. 0.1 x 22 Positive Reviews = 2.200 (maximum score = 1)

      3. (22 Positive Reviews ÷ 20 Registered Beds) x 2 = 2.200 (maximum score = 1)

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


How Likely are the Reviewers to Recommend Doveridge Care Home?

  • Extremely LIKELY
    20
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Doveridge Care Home

  • Resident / Service User
    6
  • Daughter of Resident/Service User
    5
  • Son of Resident/Service User
    3
  • Grandson of Resident/Service User
    2
  • Husband of Resident/Service User
    2
  • more

The Overall Average of all the Ratings in the following 

8 Reviews* is 5 out of 5

*The Average Rating only uses ratings from the 8 reviews. Ratings from the 15 recommendations are not used for the Average Rating as the rating options were limited to Excellent, Good and Satisfactory.

Very good. Doveridge is a very caring place and shared by all.

How likely would you be to recommend Doveridge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff and the home are excellent.

How likely would you be to recommend Doveridge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am very happy. The care is excellent.

How likely would you be to recommend Doveridge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum has been in Doveridge since January this year following two short periods in other homes. Staff at Doveridge have made my Mum feel very welcome and she has settled in quickly. This kindness has been extended to my Dad who visits daily and staff are very supportive towards him, he often eats with Mum, adding a bit of normality to their lives. Recently it was Mum's 80th birthday and the home let us take over one of the lounges for a family party enabling us to make a very special memory.
Mum's dementia is very hard to come to terms with but I have found the staff supportive and there for us too. Any worries we may have we can discuss with the Manager who is very friendly and approachable. Mum's Keyworker is very kind and caring and has been exceptional in the way she looks after Mum, nothing is too much trouble.
I have found Doveridge to be a very homely home and the care is of a very high standard. I would not hesitate to recommend it.

How likely would you be to recommend Doveridge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I find all the staff are very good, and give very good care to my sister.

How likely would you be to recommend Doveridge Care Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am a service user, and live in Doveridge. I am very happy, and love living here. The staff are lovely, and I feel very safe. I can always choose what I want to eat. I like to go out with a carer and enjoy activities.

How likely would you be to recommend Doveridge Care Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Could not ask for better care. Staff so helpful and make us visitors feel welcome. Nothing is too much for them. Particularly notice the care and understanding they apply to residents.

How likely would you be to recommend Doveridge Care Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My sister is a resident of Doveridge. I find all the staff very welcoming and friendly and am pleased with the excellent care my sister is getting and their attention to detail.

How likely would you be to recommend Doveridge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Care and consideration is excellent. My wife could not be in a better care home. All staff are obviously well trained and very professional and all understand the needs and requirements of all residents.

How likely would you be to recommend Doveridge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother moved to Doveridge Care Home in June because she had dementia and found it difficult at home. She loved it and enjoyed going out on trips for tea and scones at garden centres and lots more. She loved the company and made new friends. The staff were very kind to her and all the residents made us welcome too. Our mother died after a short illness and after the hospital she was bought back to Doveridge Care Home where she felt safe. The girls hospice nurses and everyone were wonderful. We were treated very kindly and were told to treat the place like home. We were able to stay in Mum's room with her until the end. The kindness and care were exceptional. A better place I will never know.

How likely would you be to recommend Doveridge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been at Doveridge since early June, she settled in well, she enjoyed the outings and activities. A friendly lady, she loved the friendly staff who were wonderful to her. She died after a short illness. We the family were treated so well. We were able to stay with her in her room until the end. The endless care and kindness was amazing.
My mother wanted for nothing and we didn't either. They made us so welcome. We had meals that were freshly made as we are vegetarians. We were able to use the shower room and felt very cared for. A wonderful home, only sorry mum wasn't there longer.

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Residential care homes should all be like this. Dedicated and caring staff that are always prepared to help the relatives as well as the residents. My grandmother is always relaxed and gets exactly what she wants at any given time. Well done Doveridge.

How likely would you be to recommend Doveridge Care Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My nan has lived at Doveridge for four years and is very happy and relaxed. She loves all the staff and shows this by laughing when they enter her room. She is well looked after and really appreciates the variation in home cooking. A definite recommendation.

How likely would you be to recommend Doveridge Care Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother in law deserves to be spoilt and she certainly is at Doveridge. The staff go that little bit further to please and they all treat their jobs as a way of life. I would certainly recommend this home.

How likely would you be to recommend Doveridge Care Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Care homes are not something you think about until absolutely necessary. I therefore viewed this home with doubts as to its suitability for my mother. I need not to have worried as it certainly lives up to all that I would want for my mother. She is loved and cared for with respect and dignity and gets all the little treats that she requires.

How likely would you be to recommend Doveridge Care Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

It took my father and I weeks to discover this extremely well run care home as our attitude was that only the best will do for my mum. The staff are wonderful and will always treat you as a friend as well as a visitor. Well done Doveridge, my mum could not be better looked after.

How likely would you be to recommend Doveridge Care Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff are really caring, they are so patient. They look after me well, they are kind about it. I am just happy here. They make me feel special.

How likely would you be to recommend Doveridge Care Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Excellent and caring staff. Only criticism is lack of dining room.

How likely would you be to recommend Doveridge Care Home? Extremely Likely

No Average Rating is available*

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

My mother has recently passed away after four happy years at Doveridge. Her care has been exemplary. That is only part of the story. The love and attention that she has received from the team there has made it a special time for her. Nutrition and outings etc. are important but genuine empathy in each individual case does make a difference. This is a very special place that places supreme emphasis not only on the residents but also their relatives.
Thank you.

How likely would you be to recommend Doveridge Care Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff are very good and the food is lovely.

No Average Rating is available*

Overall Standard: Satisfactory

Facilities: Excellent

Care / Support: Satisfactory

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Satisfactory

Rooms: Excellent

Value for Money: Excellent

After spending a year visiting my mother at The Doveridge Residential Home I have found the staff very caring and have no hesitation in recommending then

How likely would you be to recommend Doveridge Care Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has every care and need taken care of in a friendly and relaxed atmosphere. Also as a family we are always made very welcome.

How likely would you be to recommend Doveridge Care Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Grandad has lived here for over 18 months. He is very happy and settled. The staff take good care of him and allow to pursue his own interests, mostly music and crosswords. He is also allowed to follow his own daily routine, generally getting up extremely late, the staff always make sure he is well fed as possible. He gets on well with all the staff and often mentions to me how good they are. He also appreciates the home cooked food and often tells ne how good this is. He enjoys the occasional outing and the activities co-ordinator is also very good to all the residents.

How likely would you be to recommend Doveridge Care Home? Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

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  • For further information on our Review Policy please click here.

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