Doneraile Residential Care Home

24 College Road, Newton Abbot TQ12 1EQ

Doneraile Residential Care Home, Newton Abbot, Devon
Doneraile Residential Care Home, Newton Abbot, Devon
Doneraile Residential Care Home, Newton Abbot, Devon

Doneraile care home, situated in Newton Abbot, specialises in providing expert care solutions for elderly residents in need of long-term or respite care, including those with physical disabilities and dementia.

The home's twenty-five residents enjoy scenic garden areas, whilst having their own independence and personal wishes respected by the skilled carers who strive to encourage as healthy and active a lifestyle as possible.

At Doneraile, residents have an extensive itinerary of in-house entertainments and outings to popular and attractive Devon locations to choose from, whilst all the time having twenty-four hour access to carers.

Owner: Mr & Mrs G P Jones

Person in charge: Graham Jones (Director)

Local Authority / Social Services: Devon County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 25 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 23

Shared Rooms: 1

Rooms with ensuite WC: 18

Weekly Charges Guide: Personal Care Single £500 – £600 , Personal Care Shared (per person) £500 – £550

Facilities & Services: Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Doneraile Residential Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 9.8 (9.849)

The Review Score of 9.8 (maximum of 10) for Doneraile Residential Care Home is based on 35 Review/Recommendations in the last 2 years. This Review Score of 9.849 is made up of a Quality Score of 4.849 Points (maximum of 5) relating to the rating and a Quantity Score of 5 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.849 for Doneraile Residential Care Home is based on 35 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.849 for Doneraile Residential Care Home is calculated as follows: ( (350 Excellents x 5) + (58 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 410 Ratings = 4.849

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 5 for Doneraile Residential Care Home is calculated as follows:

      1. 35 Positive Reviews = 3

      2. 0.1 x 35 Positive Reviews = 3.500 (maximum score = 1)

      3. (35 Positive Reviews ÷ 25 Registered Beds) x 2 = 2.800 (maximum score = 1)

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


We have been very impressed over the years by Doneraile's staff and their care of our friend. We particularly appreciated the courteous and informative way our telephone calls were answered especially when our friend was unable to speak on the telephone. Staff always made us welcome when we visited and we feel our friend was herself, a testament to the care she was given. Her personal hygiene was impeccable and the dignity offered to her by staff was a jot to see. The ethos of this residential home has set our own standards of expectation should we ever need such care ourselves. A totally 5 star experience, well done.

How likely would you be to recommend Doneraile Residential Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My brother enjoyed his stay and would be happy to go there again. Excellent.

How likely would you be to recommend Doneraile Residential Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The distinguishing feature of Doneraile is the care that all the staff show for the residents, not only as individuals, but, very constructively, as a mutually supportive community. The dining room was a lively hub of conversation in contrast to the morose and listless chomping all too common in the sector. Staff worked actively to involve all residents. It is significant that, when my wife and I were looking for residential care, Doneraile was the only one where a resident spoke to us.
Care for the individual was meticulous. While I was being admitted, a care worker spotted that I had a sore on one toe: on the same day the doctor was called, and a course of antibiotics was prescribed.
My room was delightful: with French windows opening onto the lovely garden. Meals were varied and attractive.
Many of the staff have the long service .. It shows!

How likely would you be to recommend Doneraile Residential Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very warm and welcoming home. My uncle has settled in very quickly and speaks very highly of his carers. We are impressed with the changes in his mood and the way he has integrated with all at the home. This stimulation is exactly what he needed.

How likely would you be to recommend Doneraile Residential Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very homely bedrooms and very friendly whenever we walk in. Extremely happy that our nan is in a lovely place :)

How likely would you be to recommend Doneraile Residential Care Home? Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

As I become older I find myself visiting friends in several residential homes and I can honestly say Doneraile is the best by far. The staff and owners are always very pleasant, I am always offered a cup of tea and all the residents look very content there. My friend is very well cared for and she has plenty of opportunity to join in activities. The food looks and smells excellent. I would highly recommend Doneraile.

How likely would you be to recommend Doneraile Residential Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

1. Staff excellent.
2. Support by management to relatives very good.
3. Food and dining very good.
4. Activities geared to residents.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

I've lived at Doneraile for 2 and a half years, staff are very helpful and friendly. The food is excellent. I feel part of a bit family - I cannot fault them at all. A wonderful family and home.

How likely would you be to recommend Doneraile Residential Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Nan has been at this home for over two years and she is very happy there. When I visit I am made to feel welcome and there is always a lot of laughter from other residents and everyone who works there. An excellent place for my Nan to live as she is a lot happier now than when she was living on her own. She is eating very well and enjoys the activities provided.

How likely would you be to recommend Doneraile Residential Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I'm a resident at Doneraile I would recommend this care home because its clean, welcoming staff are very caring and helpful and also polite, the food is very goods, I feel warm, safe and secure. I'm treated with dignity at all times, my room is cosy/warm and light. It's like having my house in one room, I am happy to stay at Doneraile for all the remainder of my days.

How likely would you be to recommend Doneraile Residential Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am extremely happy with everything the home has provided. I would be very happy if this was my home. Food is lovely, all A1. Staff are always polite and very helpful when I visit my husband.

How likely would you be to recommend Doneraile Residential Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

As a 100 year old fully alert happy young man well looked after by all management and staff at this care home. Very happy to be here.

How likely would you be to recommend Doneraile Residential Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Even though I am quite young here rehabilitating. The staff have been lovely during my stay.

How likely would you be to recommend Doneraile Residential Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

It is a lovely house they do everything possible. Just lovely. The food is very good, the staff are lovely.

How likely would you be to recommend Doneraile Residential Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am satisfied with everything the home provides.

How likely would you be to recommend Doneraile Residential Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Doneraile Residential Care Home in Newton Abbot on first impression is a lovely grand building, has a super garden and terrace area for residents to sit out on. The entrance hall and all common room areas are extremely clean, in great decor and lovely and warm plus smell pleasant. No nasty smells here, ever!!! My mothers room is kept clean and tidy by carers and a cleaner, plus her laundry is catered for also. When you arrive as a guest, you are welcomed and offered a drink and on the occasional time when I have arrived to visit my mother and it happens to coincide with her lunch time, the carers have made it easy for us by bringing her lunch to her in her own room so that we may continue to talk in private. The food has always looked very tasty and wholesome and plenty of it. The dayroom has many seats for residents and they have regular entertainment laid on also, which is enjoyed by all. I would and have on several occasions recommended Doneraile to many friends for their own parents.

How likely would you be to recommend Doneraile Residential Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Doneraile Care home is an excellent quality care home which is very well managed. It has a very welcoming, warm atmosphere.
Staff are considerate, caring, very polite and helpful, and always go out of their way to make residents (and visitors) happy and comfortable.
The residents have opportunity of joining in lots of different activities and trips if they want to.

I would highly recommend Doneraile.

How likely would you be to recommend Doneraile Residential Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Doneraile is a very well managed home. The care, respect and kindness given by staff is exemplary. It maintains a lovely home from home appeal and is a happy home with fun and laughter too. The staff are always mindful of the supporting relatives and I am always offered tea and biscuits when I visit. From the first day it has been welcoming, they took great care in settling my mum when she arrived considering it was a rapid change of circumstances for her she ahs settled quickly and is very happy at Doneraile.

How likely would you be to recommend Doneraile Residential Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Finding a suitable care home for dad wasn't going to be easy but I can honestly say Doneraile is fantastic. The staff are excellent and dad like them all. They helped him settle in well and provide very high quality care. It's wonderful to know dad is in a safe environment receiving the care he needs.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I would gladly recommend Doneraile Care home to anyone looking for good quality care provision. We were always made welcome by the staff and my mother was very happy with the high standards. Mum was very happy there and enjoyed her room and the care provided. Towards the end the staff were always so helpful and considerate even gaining a smile and responses when I could not. A good team of carers who had residents to the forefront. Thank you Doneraile for quality care.

How likely would you be to recommend Doneraile Residential Care Home? Extremely Likely

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Very well managed with caring and conscientious staff.

How likely would you be to recommend Doneraile Residential Care Home? Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

The owner, the manager and all the staff were wonderful to my dad and to me during his stay with them. Dad commented on numerous occasions what a lovely "hotel" it was and could he stay a bit longer (he has Alzheimer's). He was always clean and well fed. No hesitations in recommending this residential home to anyone.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Uncle was very happy at Doneraile, the care was excellent he always enjoyed his food and would always say how lucky he was to be in such a nice home. At the end of my Uncle's life the staff could not do enough to help. The standard was higher than I would of expected.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

When my uncle went to Doneraile he had been married for over 70 years and it was a difficult time for him. His wife had died suddenly and left him at 96 confused and unable to cope and wanting to be with her. The care and comfort and reassurance the staff gave him were absolutely wonderful over the years. My dear uncle passed away on !9th May 2015 with staff in tears because they loved and respected him. They treated him with utmost dignity ensuring he was clean, fresh and shaved even for the undertaker. He was 10. The staff are so caring, it has been a pleasure to visit. The home is clean and tidy. I highly recommend this home and I could write more.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother spent almost a year here and I can vouch for every member of staff. They were caring and were extremely patient with my mothers constant wandering and night time behaviour. I would recommend them unreservedly.

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Very sadly, my dear Husband has just passed away very suddenly after living at Doneraile for two years. My consolation at this sad time is that, during the entire time he was at Doneraile, Mr & Mrs Jones and all the staff gave him wonderful care, kindness & respect. My Husband had family visitors every day, so we spent many many hours there where we always secured a wonderful welcome and we know that a wonderful atmosphere radiates at Doneraile. Thank you all.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A good home with trustworthy staff who really cared for the people in their care. Mum was stubborn and outspoken but got to love the staff and look for the cuddles that she had.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Doneraile was a very homely home. The staff were very caring and kind also very professional. Mum could be very stubborn and outspoken but was still treated with care and love.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My father went to the care home initially for a weeks respite care,
and then again as a permanent residence two weeks later. He was very happy there and was very well looked after, in a lovely room. He got on very well with the other residents. We were also able to have many photographs displayed on the wall of his bedroom. We visited him on a weekly basis, and were always welcomed with tea and biscuits by the staff. We would highly recommend this home to anyone who asked us.

How likely would you be to recommend Doneraile Residential Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father who has dementia has been in Donerail for 2 years. The staff has looked after Dad extremely well and have been very kind at all times.
The property and the rooms are always tidied and cleaned daily.

How likely would you be to recommend Doneraile Residential Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father has been a resident at Doneraile for many years. Throughout his time with Doneraile he has received superb car giving him independence and ensured safety and piece of mind.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This home has a loving atmosphere. The boss Karen and her staff are brilliant. he home is spotless. We go to 70 homes from Truro up to Culumpton, this home is top on or list.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I visit regularly and have done for 8 years and I see how well my friend is cared for despite her bouts of 'being very difficult'!. The staff seem genuinely to feel care for the residents and are loving and considerate. They treat visitors kindly and are welcoming no matter what time I go in.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have been a resident at this home for many months and I have, at all times, found the care to be of the very highest quality. Mr and Mrs Jones and all the staff are, without exception very kind, helpful and caring. There is a lovely happy family atmosphere at Doneraile.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The home offers a very friendly, warm atmosphere. The staff are extremely polite, friendly and helpful. They engage well with residents, chatting and joking with them, which also creates a very homely environment. Staff address the needs of the residents and pass on any details the family should be aware of, and work closely with the family of residents. Residents are encouraged to be mobile and engage in activities, but their wishes are respected either way.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Doneraile Residential Care Home

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