Bethany Christian Home

2 Woodside, Lipson, Plymouth PL4 8QE

Bethany Christian Home, Plymouth, Devon
Bethany Christian Home, Plymouth, Devon
Bethany Christian Home, Plymouth, Devon

Bethany Christian Home is set in a charming Victorian building close to Plymouth city centre, with good transport links. All rooms have en-suite facilities, some with beautiful sea views over Plymouth Sound; (assisted bathrooms and shower rooms also available). There are 2 lounges, 2 dining rooms and a conservatory overlooking a landscaped garden, as well as an attractive indoor garden.

The Home is supported by a "Friends Group" who volunteer their time helping with links to the local community, activities for residents (including entertainment where residents’ relatives/friends are welcome) and fundraising for the Home. Ministers and volunteers from local churches visit daily to lead devotions for those residents wishing to attend.

The Home prides itself in having staff that are kindly and dedicated in their approach to their work.

Informal visits are welcome by appointment, and the Home is happy to accommodate day visits and trial stays for potential residents.

Group: Pilgrim Havens

Person in charge: Emma Hughes (Manager)

Local Authority / Social Services: Plymouth City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , 26 residents

Registered Care Categories*: Old Age

Single Rooms: 26

Rooms with ensuite WC: 26

Weekly Charges Guide: Personal Care Single £475 – £600

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Bethany Christian Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 8.1 (8.142)

The Review Score of 8.1 (maximum of 10) for Bethany Christian Home is based on 3 Review/Recommendations in the last 2 years. This Review Score of 8.142 is made up of a Quality Score of 4.611 Points (maximum of 5) relating to the rating and a Quantity Score of 3.531 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 8.142 for Bethany Christian Home is based on 3 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.611 for Bethany Christian Home is calculated as follows: ( (22 Excellents x 5) + (14 Goods x 4) ) ÷ 36 Ratings = 4.611

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 3.531 for Bethany Christian Home is calculated as follows:

      1. 3 Positive Reviews = 3

      2. 0.1 x 3 Positive Reviews = 0.300

      3. (3 Positive Reviews ÷ 26 Registered Beds) x 2 = 0.231

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


My mum is in her late 70s and has a number of health problems, leaving her with limited mobility. She spent 3 weeks at Bethany over the Christmas and New Year period to give us both a much-needed break. I would highly recommend the home. The staff are welcoming, caring and helpful and I had great peace of mind knowing they were on hand to help look after my mum.

How likely would you be to recommend Bethany Christian Home? Extremely Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

After exhaustive searches in the Plymouth Area, we, as a family, blessed to find Bethany and its staff.

From the first contact to every visit the staff and ambiance at Bethany is truly wonderful. Every time you enter and for the duration the staff are friendly,caring & willing. I know for my Aunt it feels like home from home, you cant put a value on that. The team there feel like a family.

I know this may sound cliché, but, nothing is ever too much trouble.

As for Emma Hughes the Manager, what a truly genuine, charming, efficient and resident care focused lady. It is clear that the home is in very good hands. Over the 3 months my aunt has been there I would say I've met most of the fantastic staff and I'm sorry I cant mention them all here.

My family all sleep at night in the knowledge my aunt gets the best loving care. All that along with care, safety, daily activities, food and drink that my aunt says is like home cooking.

Can I just also say that all this is all said without you knowing that I am very vigilant and demand the best levels of care for my aunt.

With all the bad press and personal experiences with other care homes in the past - Thank you Bethany Home team for being so very very good.

How likely would you be to recommend Bethany Christian Home? Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mother has been a Bethany resident for 3 years and mother-in-law for 1 year. All medical needs are met. Both are very content and speak highly of the kindness and respect shown by staff. Personal care is given if necessary, so they are always well groomed in freshly laundered clothes. They are well fed and there is plenty of tea and cake!

The mothers appreciate their clean, bright, well maintained en suite rooms with lovely views. They have their own precious things around them.

Staff are friendly but professional and communicate well with relatives. Family and friends are encouraged to join in the social activities provided for residents. Bethany truly is their "home"where physical and spiritual needs are met.

How likely would you be to recommend Bethany Christian Home? Extremely Likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Submit a Review for Bethany Christian Home

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  • If you wish to make a complaint or have a serious allegation of negligence, abuse or criminal activity, you should contact the care provider, the relevant regulatory authority or the police.

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • We cannot guarantee how quickly Reviews will be posted on our site. We try to process the Reviews as quickly as we can, but on occasions it can take up to 30 days for them to be Published or deemed non compliant with our Review Policy.

  • We have zero tolerance for fraudulent reviews, which includes but is not limited to, an owner or agent of a care home / service offering incentives to reviewers to complete or remove reviews, impersonating a reviewer, selectively soliciting reviews, copying in-house comment cards, or attempting to damage a competitor by submitting a negative review. If we discover a fraudulent review, we will remove that review and we may remove all reviews for that care home / service and any care homes / services in the same group.

  • For further information on our Review Policy please click here.

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Awards / Recognitions

September 2015

Six Steps Accreditation

Recipient: Bethany Christian Home

Date: Wednesday 09 Sep 2015

more details

Job Vacancies

There are no jobs posted yet for Bethany Christian Home

Staff Profiles

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Care Home Idol 2015

There are currently no Care Home Idol entrants who have performed at Bethany Christian Home