Bascombe Court

Bascombe Road, Churston Ferrers, Brixham TQ5 0JS

Bascombe Court, Brixham, Devon
Bascombe Court, Brixham, Devon
Bascombe Court, Brixham, Devon

Bascombe Court has exceptional accommodation for 46 residents, comprising 38 single rooms and 4 companion rooms, all with en-suite facilities. 18 bedrooms have large sunny verandas & patio areas

Landscaped gardens and views across Torbay are very popular, making the home a great place to live and visit, with skilled carers available day and night who treat residents with dignity and respect and remain up-to-date with any daily care needs or ongoing health concerns.

The service aspires to a hotel atmosphere, with a choice of lounge areas in which to socialise or relax and assisted bathing equipment for those with mobility issues. The home now boasts a hairdressing salon and a computer room set up for Skype

Group: Devon Care Group

Person in charge: Kerry Osman (Manager)

Local Authority / Social Services: Torbay Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 39 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability

Admission Information: Ages 60+.

Single Rooms: 39

Rooms with ensuite WC: 39

Weekly Charges Guide: Personal Care Single £450 – £700

Facilities & Services: Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Visiting:

Bascombe Court do not have visiting hours, an open door policy is in operation that welcomes visitors at any time.

Parking:

The home has plenty of free on site parking

Latest CQC* Report on Bascombe Court: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

9.2 Bascombe Court has a Review Score of 9.2 (9.208)

The Review Score of 9.2 (maximum of 10) for Bascombe Court is based on 11 Review/Recommendations in the last 2 years. This Review Score of 9.208 is made up of a Quality Score of 4.644 Points (maximum of 5) relating to the rating and a Quantity Score of 4.564 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.208 for Bascombe Court is based on 11 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.644 for Bascombe Court is calculated as follows: ( (91 Excellents x 5) + (35 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 132 Ratings = 4.644

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 4.564 for Bascombe Court is calculated as follows:

      1. 11 Positive Reviews = 3

      2. 0.1 x 11 Positive Reviews = 1.100 (maximum score = 1)

      3. (11 Positive Reviews ÷ 39 Registered Beds) x 2 = 0.564

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


How Likely are the Reviewers to Recommend Bascombe Court?

  • Extremely LIKELY
    2
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Bascombe Court

  • Daughter of Resident/Service User
    7
  • Son of Resident/Service User
    2
  • Resident / Service User
    1
  • Wife of Resident/Service User
    1

The Overall Average of all the Ratings in the following 

2 Reviews* is 4.8 out of 5

*The Average Rating only uses ratings from the 2 reviews. Ratings from the 9 recommendations are not used for the Average Rating as the rating options were limited to Excellent, Good and Satisfactory.

Both my parents have been staying at Bascombe Court since Aug 2016. When they arrived they were very distressed and confused and so were very awkward. All the staff showed infinite patience and care at all times, while my parents adjusted to leaving their own home. Now they are really well settled and can find no fault with their care or surroundings. Neither I, nor my brother, can believe how they now call Bascombe Court "home". No little detail or request is ignored, and for me, I cannot express my gratitude enough, knowing they are safe and happy.

How likely would you be to recommend Bascombe Court? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I have found the care home to be a warm and friendly atmosphere, with excellent caring staff. The food looks great! and can honestly say it feels like a home from home and I would not hesitate to recommend.

How likely would you be to recommend Bascombe Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has lived at Bascombe Court for 3 and a half years. During this time there have been many improvements made to the building and sitting out areas. However the greatest asset to Bascombe Court is its cheery, caring and wonderful staff. They are my mums second family (her own words) and they always make me feel welcome. We liaise together over mum's health and day to day well being and nothing is too much trouble.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum has been a resident for seven weeks and is settling really well. She is very well cared for and treated with great respect and dignity. She is allowed to live at her own pace. All this is due to the wonderful care provided by all the staff. Nothing is too much trouble for them. Thank you.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This is one of the nicest looking homes we have seen. The staff are very friendly and attentive. A comfortable and caring environment.

No Average Rating is available*

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Extremely friendly, caring staff who always find time to stop and talk when asked, room nicely clean. The staff are so friendly. The food very good and tasty, the bed was comfy, the room nice and warm. (and what more could you want) Hope to be with you again next year, when we will both be ninety.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Respite care is essential to enable carers to take holidays when there are no near family members to take over. My father is comfortable at Bascombe Court, he reports that the staff are friendly, caring and treat that the food is good. He is also pleased to be able to leave each day to continue his normal routines. I don't worry when I go away. Thank you.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Good

No Average Rating is available*

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Everything about this home is exceptional. My parents love it here. We were lucky when looking to find a vacancy.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I cannot praise Bascombe Court enough. They were excellent in all areas when looking after my father. It was very a difficult time for him and the family as he approached the end of his life but he was treated with lots of care and attention and his dignity was maintained. The family felt fully supported too.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Would recommend this home, very good care taken of my husband.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

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  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

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Awards / Recognitions

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Job Vacancies

Staff Profiles

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Care Home Idol 2016

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