The Hyde Care Home, Bridport, Dorset
The Hyde Care Home, Bridport, Dorset
The Hyde Care Home, Bridport, Dorset

The Hyde offers a warm and welcoming professional care service to older people who are looking for residential, respite, day care and convalescence care. Care plans are also available for those living with Parkinson’s and those who require palliative care. An experienced team of carers dedicate their time to providing a high standard of round the clock care, tailored to the needs of each individual.

A listed building, this country house boasts large grounds and landscaped gardens, featuring a water feature, raised flowerbeds, a summer house and a croquet lawn. Interiors provide comfortable and homely accommodation with many original features including elegant rooms with wood panelling. Most bedrooms have en-suite facilities and all have garden views and a 24 hour call system installed.

An organic kitchen garden provides a wealth of fresh produce that is often used in meal preparation. The stylish dining room overlooks the gardens and is popular at mealtimes for those who wish to socialise. Residents may also dine in their bedroom if preferred. Personal dietary requirements and preferences are discussed on arrival.

The home encourages residents to take part in a wide variety of activities, including gardening, painting and croquet and visits to local places of interest prove to be popular events. Family and friends are always welcome to join in the events and visit at any time.

Group: Bupa Care Homes

Person in charge: Claire Hart (Home Manager)

Local Authority / Social Services: Dorset County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 24 residents

Registered Care Categories*: Old Age

Specialist Care Categories: Parkinson's Disease • Stroke

Admission Information: Ages 65+.

Single Rooms: 24

Rooms with ensuite WC: 21

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on The Hyde Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

9.6 The Hyde Care Home has a Review Score of 9.6 (9.644)

The Review Score of 9.6 (maximum of 10) for The Hyde Care Home is based on 30 Review/Recommendations in the last 2 years. This Review Score of 9.644 is made up of a Quality Score of 4.644 Points (maximum of 5) relating to the rating and a Quantity Score of 5 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.644 for The Hyde Care Home is based on 30 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.644 for The Hyde Care Home is calculated as follows: ( (242 Excellents x 5) + (103 Goods x 4) + (12 Satisfactorys x 3) ) ÷ 357 Ratings = 4.644

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 5 for The Hyde Care Home is calculated as follows:

      1. 30 Positive Reviews = 3

      2. 0.1 x 30 Positive Reviews = 3.000 (maximum score = 1)

      3. (30 Positive Reviews ÷ 24 Registered Beds) x 2 = 2.500 (maximum score = 1)

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


How Likely are the Reviewers to Recommend The Hyde Care Home?

  • Extremely LIKELY
    18
  • Likely
    7
  • Don't know
    1
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Hyde Care Home

  • Resident / Service User
    19
  • Daughter of Resident/Service User
    7
  • Friend of Resident/Service User
    1
  • Niece of Resident/Service User
    1
  • Sister of Resident/Service User
    1
  • more

The Overall Average of all the Ratings in the following 

16 Reviews* is 4.7 out of 5

*The Average Rating only uses ratings from the 16 reviews. Ratings from the 14 recommendations are not used for the Average Rating as the rating options were limited to Excellent, Good and Satisfactory.

I stayed 14 nights to relax in ideal conditions to regenerate myself. In the new year, my husband after 62 years together died from cancer. My son only thirty-seven died a month later unexpectedly due to a heart attack. I was exhausted after because of all the paperwork and arrangements I had to cope with alone. My daughter living in Bridport visited me often a long motorway journey. I spent these two weeks without any pressure. The food and restaurant were regular pleasant intervals each day. My visit for seven nights was increased as I wanted to stay longer, in fact, I didn't look forward to returning to my home. The knowledge that such a welcoming place in such lovely surroundings and staff so kind and helpful was most of the time available to me which was a great comfort. I shall return again whenever I can to repeat the visit and maybe for longer in the future when more necessary support is needed.

How likely would you be to recommend The Hyde Care Home? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Lydia Waller, Customer Service Administrator at The Hyde Care Home responded to this review on 06 Nov 2016:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team

I feel this is a very nice place, beautiful grounds. Staff are nice. Digger, the gardener's dog is an added bonus.

How likely would you be to recommend The Hyde Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Rose Pickering, Customer Service Administrator at The Hyde Care Home responded to this review on 02 Sep 2016:

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

I feel very comfortable. Lovely meals, lovely bed, slept well for my respite stay.

How likely would you be to recommend The Hyde Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Rose Pickering, Customer Service Administrator at The Hyde Care Home responded to this review on 02 Sep 2016:

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

Extremely appropriate environment for myself at this moment in time. Care, social contact with all staff is beyond any approach much in excess to what I expected. There is ultimate co-operation at all levels. The overall atmosphere is very informal for what must be a correct formal institution. I would find it difficult to find criticism of any aspect of this establishment.

How likely would you be to recommend The Hyde Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Lydia Waller, Customer Service Administrator at The Hyde Care Home responded to this review on 29 Jun 2016:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

I don't think I would find a home as good as this anywhere. All the staff are very nice and look after me. The food is the best.

How likely would you be to recommend The Hyde Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Rose Pickering, Customer Service Administrator at The Hyde Care Home responded to this review on 28 Jun 2016:

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

This is a very nice place to live. I think the staff are very good and kind. I enjoy the food.

How likely would you be to recommend The Hyde Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Rachel Elliott, Customer Service Administrator at The Hyde Care Home responded to this review on 23 Jun 2016:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

I came to stay for a holiday whilst my daughter went on holiday to France. I have had a wonderful time and felt very welcome and at home. I have enjoyed the company of the staff and the dog "Digger".

How likely would you be to recommend The Hyde Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Rose Pickering, Customer Service Administrator at The Hyde Care Home responded to this review on 21 Jun 2016:

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

I am here for just one respite week. The staff have been kind and I have no complaints whatsoever.

How likely would you be to recommend The Hyde Care Home? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Rose Pickering, Customer Service Administrator at The Hyde Care Home responded to this review on 26 May 2016:

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

It feels strange to write a review for The Hyde as a Care Home, as I don't really think of it as such, it is so very much more than the title would suggest. My mum arrived at the most difficult time of her life, recently widowed and suffering increasing hardship from enduring many years of Parkinson's. Over the last eight months it has become her home, where she is safe, happy and well cared for, always with the utmost kindness and professionalism and with great emphasis placed upon her individual needs. As you approach The Hyde down it's sweeping driveway and lovingly manicured ground's you are struck by it's grandeur, but on entering you also feel instantly the warmth, friendliness and genuine kindness that runs consistently through every element of care in this home. My mother is fortunate to have a large, well furnished room, with the most beautiful, peaceful views over the grounds and hills beyond. Meals are home cooked, seasonal and delicious; activities varied and engaging.

How likely would you be to recommend The Hyde Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lydia Waller, Customer Service Administrator at The Hyde Care Home responded to this review on 13 May 2016:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

On the whole I am very satisfied with the treatment given by staff at most times of the day and night when needed. Kind and conscientious even when very busy, nothing is too much trouble and when not well in health the right medical help is available when needed. My only slight complaint is that I often feel cold. The heating is turned off when I need some background warmth especially in the bathroom and bedroom first thing in the morning and evening.

How likely would you be to recommend The Hyde Care Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Rachel Elliott, Customer Service Administrator at The Hyde Care Home responded to this review on 20 Apr 2016:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

Staff are caring and capable also ready to listen to individual wishes. Cheerfulness and concern are always there. The knowledge that help is there day and night gives a feeling of security. An important point is the provision of all services, meals and household tasks and management of medicine also calling for a doctor when need arises.

How likely would you be to recommend The Hyde Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Rachel Elliott, Customer Service Administrator at The Hyde Care Home responded to this review on 20 Apr 2016:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

My sister is very well looked after by staff and management.

How likely would you be to recommend The Hyde Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Rachel Elliott, Customer Service Administrator at The Hyde Care Home responded to this review on 20 Apr 2016:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

Mum's time there was a very important step in her route into residential care. I would have liked her to remain there if they had been able to provide the nursing care she required and at a price we could afford.

How likely would you be to recommend The Hyde Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Don't Know

Rachel Elliott, Customer Service Administrator at The Hyde Care Home responded to this review on 20 Apr 2016:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

Mum has been using the daycare service for a hoisted bath and lunch for a few months which she enjoys and recently stayed for a few days to enable me to have a break. The staff couldn't have been kinder or more welcoming to her, her individual needs were well catered for (she is has poor sight and hearing)
The Hyde is clean and friendly, nothing was too much trouble. She enjoyed the food and was able to choose from a good menu, her room was ideal. The home is beautifully and comfortably furnished. She was also able to enjoy the grounds and well kept gardens. She is happy to be returning later in the year.

How likely would you be to recommend The Hyde Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Rachel Elliott, Customer Service Administrator at The Hyde Care Home responded to this review on 21 Apr 2016:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

The level of care provided is exceptional. All the staff are genuinely lovely, my aunt is so much happier since being at The Hyde and she has a lot more confidence, also I don't have to worry about her, knowing she has 24 hour care is a big weight off my mind. I would highly recommend The Hyde.

How likely would you be to recommend The Hyde Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother stayed at The Hyde for 7 weeks respite care in 2014. Having always said she would not go into residential care, after coming home she decided that she would like to return permanently to The Hyde as she was finding it hard to cope at home. We could not recommend The Hyde more highly. It is a wonderful place with exceptional caring, friendly staff for whom nothing is too much trouble. The accommodation is comfortable and homely and residents can bring as much of their own furniture, pictures and ornaments as they like. The communal areas are lovely and light and easily accessed and the food is excellent. I know that my mother is happy and very well cared for and that she feels safe and supported in her every need. Family members are made to feel welcome whenever we visit - even a group of eight of us did not faze the manager who set aside a room for us to use in private. I am kept fully informed about every aspect of my mother's care and notified immediately if she is unwell. The Hyde in no way conforms to the usual dismal stereotype of a residential home - it is a happy, loving place and more like a country house hotel with 24/7 care. The grounds are beautiful and the residents and their families have access to them whenever they like. There are two resident cats and the dog of a member of staff, much loved by the residents, which help them to feel relaxed and at home. A truly exceptional place.

How likely would you be to recommend The Hyde Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Coming to The Hyde four days after my difficult knee operation and in a lot of pain. I was very pleased to get so much help to get in and out of bed and help with washing and visiting the bathroom (my personal one) alas I had total lack of appetite so I could not enjoy the food. But there was always a food supply of fruit and nice desserts, only two times I was able to join other residents in the dining room when family members took me there and took part in the exercises. Going home today though, but in better shape than I was four weeks ago.

No Average Rating is available*

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I love Dorset so the location is excellent. I feel like I live in a mansion and I am very happy here. The food is excellent.

How likely would you be to recommend The Hyde Care Home? Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Activities could be improved. Most happy with the food now that the menus have changed, much better. Rooms are lovely and I feel safe.

How likely would you be to recommend The Hyde Care Home? Don't know

No Average Rating is available*

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I find the atmosphere comfortable and you are not overlooked too much.

How likely would you be to recommend The Hyde Care Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Comfortable and very happy. Staff are extremely helpful and friendly.

How likely would you be to recommend The Hyde Care Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I'm well looked after, if I have any concerns about my health the staff sort things out quickly for me.

How likely would you be to recommend The Hyde Care Home? Likely

No Average Rating is available*

Overall Standard: Satisfactory

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Very caring staff, nothing is too much trouble for the care of the service users. Very clean and friendly.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

House and garden and extensive grounds are beautiful the care is very good.

How likely would you be to recommend The Hyde Care Home? Likely

No Average Rating is available*

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I think its a fantastic service and If you need help the staff are always there. The home is a lovely building set in wonderful gardens.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother went into The Hyde for respite care for a two week period late in 2014. She enjoys it so much that she kept extending her time until she had been there six weeks. She went home for Christmas but has chosen to return, now aged 94. The Hyde is a beautiful period house in a delightful rural setting with large attractive well kept gardens. It does not feel like a nursing home, and more importantly the staff are outstanding in the care they give to the residents.

How likely would you be to recommend The Hyde Care Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Find all the staff kind and helpful.
House and grounds are beautiful.
I am happy and comfortable here.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

As a very short stay resident, recommendation is a little difficult, but we were very satisfied with the care mother received and the staff were wonderful.

How likely would you be to recommend The Hyde Care Home? Likely

No Average Rating is available*

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Mum initially arrived at Willow Tree Lodge for a period of respite following a prolonged hospital stay, having been insistent the she wished to remain living independently in her own home. It quickly became apparent that any misgivings regarding care homes were totally unfounded with Willow Tree Lodge. Without exception the staff are patient, kind in every way, put the 'care' into care home. Mum realised that after a series of increasingly damaging falls, independent living is now beyond her and is happy, content and blossoming in the secure and caring environment. We are, as a family, immensely grateful.

How likely would you be to recommend The Hyde Care Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother, Joy Newman, stayed at The Hyde following nearly two weeks in hospital. She settled in very well after a very warm welcome. She gradually gained weight, smiled again, and couldn't praise the staff enough. Personal care, kindness, good food and wonderful surroundings, she returned home after two weeks happier, healthier and content. Wants to return if possible for a day care service. I too was retired and was happy to see her cheerful and ready to face going home. All thanks to The Hyde.

How likely would you be to recommend The Hyde Care Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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Awards / Recognitions

February 2016

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at The Hyde Care Home