Wolfeton Manor, Dorchester, Dorset
Wolfeton Manor, Dorchester, Dorset
Wolfeton Manor, Dorchester, Dorset

Wolfeton Manor is situated in an ideal location for elderly people to enjoy their retirement, and for those in need of temporary rest and recovery, being found amidst the scenic countryside on the outskirts of Dorchester.

All residents of Wolfeton Manor receive care and attention that is appropriate to their needs, through their own personal care plan, designed to keep them as healthy and mobile as possible and to get the most enjoyment out of life.

The home has a keen activities policy to ensure morale remains high amongst its residents and that hobbies and individual choice are encouraged, with numerous places of local interest to visit.

Owner: Wolfeton Manor Healthcare Ltd

Person in charge: Claire Saxton (Manager)

Local Authority / Social Services: Dorset County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 31 residents

Registered Care Categories*: Old Age

Specialist Care Categories: Colitis & Crohn's Disease • Hearing Impairment & Deafness • Parkinson's Disease • Speech Impairment • Visual Impairment

Admission Information: Ages 60+.

Languages Spoken by Staff (other than English): German, French

Single Rooms: 25

Shared Rooms: 3

Rooms with ensuite WC: 28

Weekly Charges Guide: Personal Care Single from £650

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Sheltered Housing • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Wolfeton Manor: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

4 Bed Vacancies

posted 22 Sep 2016

Four room is currently available at this beautiful home which is dedicated to providing the best nursing care for the elderly.

Current Reviews

9.7 Wolfeton Manor has a Review Score of 9.7 (9.682)

The Review Score of 9.7 (maximum of 10) for Wolfeton Manor is based on 20 Review/Recommendations in the last 2 years. This Review Score of 9.682 is made up of a Quality Score of 4.682 Points (maximum of 5) relating to the rating and a Quantity Score of 5 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.682 for Wolfeton Manor is based on 20 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.682 for Wolfeton Manor is calculated as follows: ( (167 Excellents x 5) + (63 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 236 Ratings = 4.682

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 5 for Wolfeton Manor is calculated as follows:

      1. 19 Positive Reviews = 3

      2. 0.1 x 19 Positive Reviews = 1.900 (maximum score = 1)

      3. (19 Positive Reviews ÷ 31 Registered Beds) x 2 = 1.226 (maximum score = 1)

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


How Likely are the Reviewers to Recommend Wolfeton Manor?

  • Extremely LIKELY
    19
  • Likely
    0
  • Don't know
    1
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Wolfeton Manor

  • Daughter of Resident/Service User
    9
  • Son of Resident/Service User
    4
  • Resident / Service User
    3
  • Father of Resident/Service User
    1
  • Friend of Resident/Service User
    1
  • more

The Overall Average of all the Ratings in the following 

20 Reviews is 4.7 out of 5

The care and commitment from the staff at Wolfeton are superb, nothing is too much trouble. I have found nothing but dedication and respect given by all the staff members to residents and visitors. The atmosphere is happy and relaxed and the home is always very welcoming whatever time of the day I visit.

How likely would you be to recommend Wolfeton Manor? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A warm welcome when entering 'Wolfeton Manor'. Service and general care is very good. Other residents seem to be happy and the atmosphere in the home is positive and friendly.

How likely would you be to recommend Wolfeton Manor? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

I had to find a place for my husband when I was suddenly taken into hospital and count my self fortunate indeed to have found Wolfeton Manor. I cannot speak too highly of their efficiency in handling all aspects of his care but most of all their sympathy and understanding. The premises are very pleasant, furniture comfortable, setting and grounds restful, attention to very handicapped residents, kind and patient. All staff seem eager to help whenever needed. Food is varied and imaginative, obviously within the limits of catering for so many and nothing seems to be too much trouble. They welcome me so kindly when I came from hospital. Viva Wolfeton Manor!

How likely would you be to recommend Wolfeton Manor? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff at Wolfeton are excellent - they are always friendly, considerate, and genuinely care for the residents. When my mother first arrived, they ensured that she sat with like-minded residents at meal time, where the food is excellent and served in a dining room that would grace a hotel. There is a wonderful conservatory and garden. A good variety of activities are provided: games, art and craft, music and quizzes. The management are helpful and communicative, so despite me living some distance away, I am updated on any problems, and feel assured that she is being well looked after.
They have recently employed a wonderful junior carer who's role is to help residents do something special, such as play board games, paints their nails, or help with emails - importantly she is allocated time for this role. If I was to suggest an improvement, it would be to increase the number of day trips out.

How likely would you be to recommend Wolfeton Manor? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Wolfeton is a delightful residential care home with the added bonus of well maintained gardens and various activities and outings for the residents, should they wish to take part. Pimms on the lawn, card games and craft activities are organised and a Wolfeton news letter, keeping the residents informed of general news in the home and advising them of what activities are planned for the coming weeks.

Family and friends are always given a warm welcome with the offer of tea, coffee and biscuits. Very welcome after a long journey.

A hairdresser is available once a week, which I know makes my mother feel and look a lot better.

The staff are caring, kind and very approachable should there be any concerns about your loved ones. The management are quick to solve any issues you bring to their attention.

The most important thing is, that I know that my mother is being well cared for and that she is happy.
Well done Wolfeton.

How likely would you be to recommend Wolfeton Manor? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Dad is very happy with the care he is receiving at Wolfeton Manor. He likes the staff looking after him, and enjoys chatting to the other residents.

For my part, I think there is a cheerful caring atmosphere at the home, and I am pleased that Dad is receiving the care he needs and that he is happy.

I would like him to take regular walks in the garden and around the house to avoid becoming dependent on a wheelchair for mobility, and would be grateful if he could be encouraged to do so.

How likely would you be to recommend Wolfeton Manor? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My mother is a resident at Wolfeton Manor. I can't speak highly enough of the service and care that the staff provide. They are kind and responsive to her needs and always welcoming to me, even when I turn up at unexpected hours. My mum talks about a couple of the staff who particularly help with her care as being angels and she is not always very easy to please. The other residents are also often friendly to each other but the nice thing is that mum can choose to join in activities, sit in a quieter communal place, or stay in her room. The staff absolutely support her choice.
Following my father's death mum's appetite was poor and the catering staff tried lots of differing things to tempt her including buying vindaloo paste - a great favourite of mum's to spice up food that she didn't fancy too much. They have also been willing to come in early on shifts to help me with doctor or dentist appointments. I feel very positive about her experience over the last two years.

How likely would you be to recommend Wolfeton Manor? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

For anyone like my mother who is no longer able to live in their own home, this really is the best option. The organisation is good, the food is good, the staff are absolutely marvellous. The rest of closer members of the family all live a long distance from the care home but we are at ease because we know she is being well looked after.

How likely would you be to recommend Wolfeton Manor? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Satisfactory

Rooms: Excellent

Value for Money: Satisfactory

My Mum says repeatedly, 'If I can't be in my own home, then this is the next best thing.'
She often says she likes the food.

I have always found the staff very accommodating, and asking for a vegetarian meal for myself, even at short notice, is never a problem.

Without exception the staff have been kind and patient with my mother even when she is being demanding.

Many many thanks for making this part of her life as comfortable as possible.

How likely would you be to recommend Wolfeton Manor? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

I have stayed at Wolfeton Manor for respite a few times and have always been pleased at the way I have been greeted and welcomed. During my last stay I was touched by the tact of which a staff member dealt with what could have become a difficult situation. The atmosphere in the home is friendly and caring.

How likely would you be to recommend Wolfeton Manor? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

The management and staff have always been extremely supportive and caring to both my father and mother over a period of 4 years. They have responded to their individual needs, especially when my father became weaker and less able to function with any independence.
I have also noticed an increase in the number of trips undertaken recently which my mother has enjoyed thoroughly.
I cannot speak highly enough of the care home and my mother said recently that it was marvelous that we had "found such a lovely place for her".

How likely would you be to recommend Wolfeton Manor? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Wolfeton's caring approach was greatly appreciated by my mother and the family. While physically frail, my mother was mentally strong and alert to the end of her life. Staff recognised this, made time to converse with her and involved her as far as they were able in appropriate activities. I shall always be grateful for the support they offered in her final days - nothing was too much trouble.

How likely would you be to recommend Wolfeton Manor? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The compassion and empathy that all staff showed my father in his last few days of his life was first class. Nothing was any trouble and we were allowed to sit with him until the end. He was very peaceful when he left us with his family around him. The chef even took her time to discuss what my father liked/disliked so that they could cater for his meals.

How likely would you be to recommend Wolfeton Manor? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I cannot recommend Wolfeton Manor Care Home more highly. My mother has blossomed since she became resident 3 years ago. The staff go the extra mile in making her feel happy and cared for. She is treated as a member of their family and she feels valued by them. In turn she values their kindness and compassion. The turnover of staff is very low and this leads to a happy and relaxed environment for all, but with a level of professionalism that is unsurpassed.

How likely would you be to recommend Wolfeton Manor? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My Grandfather came for respite at Wolfeton Manor recently. The care staff are very kind and polite, nothing was too much trouble. I was able to visit whenever I wanted to which was great because of my working hours. The room was spacious and bright.

How likely would you be to recommend Wolfeton Manor? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I can't believe I have been here so long as the time has just flown which I suppose is a recommendation in a different way. The staff here are all very good, very kind and caring. The best thing about living here is the comfort I get.

How likely would you be to recommend Wolfeton Manor? Don't know

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

My friend was recently welcomed to Wolfeton when he could no longer remain in his own home due to very advanced illness. Although he was only there for a very short time, the compassion, care and professionalism shown by all the staff was second to none. His room was light and airey with plenty of space for us all to sit and keep him company. His family were all made to feel comfortable in the new surroundings and nothing was too much trouble. I'm sure he was aware of the wonderful palliative care he was being given right up to his passing. I was extremely touched by the line up of staff at the main door when the Undertakers took him on his final journey. The dignity shown to him the entire time he was there made a very distressing time just that little bit easier to bear. My personal thanks go to the Management and staff at Wolfeton.

How likely would you be to recommend Wolfeton Manor? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I bought my Dad in to Wolfeton as he was very poorly and was not managing at home. He had had no care before and was apprehensive about moving. Everybody who came into contact with him was kind, considerate and made him feel comfortable and valued. They couldn't do enough to make him feel ok. I found the staff to be professional and respectful at a time that was very difficult for me and my family. As a family member the staff made me feel as comfortable as they made him, nothing was "not allowed". They looked after us as well as they looked after him. Sadly he passed away quite soon after coming in but moving him to Wolfeton was absolutely the right thing to do for him and us. The compassion shown by the staff was second to none and we as a family are very grateful to each and every one of them. My Dad was very grateful as well. Thank you to everyone involved, from myself, my family and my Dad.

How likely would you be to recommend Wolfeton Manor? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Wolfeton Manor has several apartments as well as en-suite rooms. My mother is fortunate to have one of the apartments which is adjacent to the main residence so she can maintain her independence but also benefit from all the services that Wolfeton Manor provides. She also has a small garden which gives her pleasure to maintain and is able to sit in her living room and watch her beloved birds. Even though she is not in the main house she has a life alert system so we have the peace of mind to know that she will be cared for in an emergency. The day to day care is what you would expect - they manage my mothers medication and make sure she gets to her appointments on time and her apartment is cleaned twice a week. But what I have found is that on the few occasions when Mum has needed extra care they have excelled - they have transferred her to the main house and given her 24 hour care and notified us immediately of any issues. We are very grateful since we live so far away.

How likely would you be to recommend Wolfeton Manor? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My experience with Wolfeton Manor has been totally positive since I brought my mother along in December 2011. The staff made her feel under no pressure when she was making one of the hardest decisions of her lifetime - to leave her home. They have been great keeping myself and my sisters informed whenever their was something we should know and have always welcomed us when we have visited our mother. I think Wolfeton sets a standard by which other care homes should be judged!

How likely would you be to recommend Wolfeton Manor? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

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