76 Wimborne Road, Bournemouth BH3 7AS
Owner: Acorn Luxury Care Ltd
Person in charge: Rachel Keyworth (Manager)
Local Authority / Social Services: Bournemouth Borough Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , 13 residents
Registered Care Categories*: Dementia • Detention Under Mental Health Act • Mental Health Condition • Old Age
Specialist Care Categories: Alzheimer's
Single Rooms: 9
Shared Rooms: 2
Rooms with ensuite WC: 2
Weekly Charges Guide: Personal Care Single from £600 , Personal Care Shared (per person) from £600
Facilities & Services: Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest CQC* Report on Acorn Luxury Care Ltd: click here
*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.
Recommendation Score: 7.9 (7.925)
The user 'Recommendation Score' (7.9 for Acorn Luxury Care Ltd) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.
Submitted by M K (Daughter-in-law of Resident/Service User) on Tuesday 9 June 2015. Review relates to May 2015.
I cannot speak highly enough of Kate Hickson and her team at Acorn Luxury Care. We needed emergency support for Grandad John until we could get him back to Cardiff closer to the family. His dementia had escalated meaning he could no longer care for himself. I met Kate when she came to visit Grandad John after being recommended by his GP. Kate connected immediately with Grandad John - no mean feat! Leaving G.John at Acorn was one of the hardest things we have done but we needn't have worried. The staff were so lovely with him and took care of him over the next 10 days. We could not believe the difference in him after just a few days in their care and how they took the time to get to know all about him. They looked after him as an individual. Kate and her team also looked after us, me in particular! Living in S Wales it has been a difficult time but Kate replied to my daily text messages and often messaged me first. She also gave us a lot of advice to help us find our way through this awful process - priceless! We cannot thank Kate and her team enough. Thank you from the Kitsons and the Packers.
How likely would you be to recommend Acorn Luxury Care Ltd? Extremely likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent
Submitted by Beryl Y (Daughter of Resident/Service User) on Tuesday 13 August 2013.
I recommend Genesis Care, my mum has been there 2 years, and I am very happy with the care she receives. The staff and surroundings are good, and I wish I'd let her go there 2 years earlier as she is so much better.
Overall Standard: Good
Care / Support: Good
Treated with Dignity: Excellent
Food & Drink: Good
Safety / Security: Good
Value for Money: Good
There are currently no awards/recognitions posted yet for Acorn Luxury Care Ltd
There are currently no Care Home Idol entrants who have performed at Acorn Luxury Care Ltd