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Royal Court, Cheltenham, Gloucestershire
Royal Court
Royal Court

Tel: 01242 221853

Royal Court provides all residents with their own individual purpose built flat, each of which has a large living room, kitchenette, bedroom, large en-suite bathroom and its own front door and entrance hall. (Flats can be provided either furnished or un-furnished). Some flats have two bedrooms so are suitable for couples or friends wishing to live together.

Staff provide three home-prepared meals a day and also the individual kitchenette in each flat mean that residents can if they wish, prepare snacks etc at any time.

Royal Court is also different not just because of the excellent quality of care provided but because the care team constantly focuses on ensuring that living at Royal Court is fun, fulfilling and that each resident feels fully supported but at the same time is able to be as independent as they wish. This is achieved by having a care team of exceptional people who constantly tailor the care they provide to every resident's individual needs and wishes.

Royal Court offers a full Day Care service run by Sharon Nelmes and her colleagues. Starting at 9am we offer a wide range of activities carefully tailored to each person's preferences, a home cooked hot lunch and refreshments and snacks throughout the day.

Owner: Blackadder Corporation Ltd

Person in charge: Lisa Ferneyhough-Moss (Manager)

Local Authority / Social Services: Gloucestershire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 48 residents

Registered Care Categories*: Dementia • Mental Health Condition • No Medical Intervention • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Challenging Behaviour • Hearing Impairment & Deafness • Multiple Sclerosis • Parkinson's Disease • Prader-Willi Syndrome • Speech Impairment • Stroke • Visual Impairment

Admission Information: Social Services funded, private residents and CHC funded. Ages 55+.

Languages Spoken by Staff (other than English): French, Romanian

Single Rooms: 45

Rooms with ensuite WC: 45

Weekly Charges Guide: Personal Care Single £400 – £775

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Royal Court: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Current Bed Vacancies Posted by Royal Court

1 Bed Vacancy
(Royal Court specialises in Private care, Residential care for the elderly, dementia, Palliative. We can also provide Respite care and we cater for Emergency Admissions. Every resident has their own FLAT with lounge / dining room + kitchentte, bedroom and large en-suite bathroom / wetroom. We also now have a DAY CARE CENTRE! This is open from 10am to 5pm every week day and anyone in need of a little extra help who is over 65 is welcome. WE are happy to take Social Services funding and Private funding. Please ring on 01242 221 853 to enquire)
posted 16 Feb 2015

Awards / Recognitions

There are no awards/recognitions posted yet for Royal Court

Current Recommendations

Recommendation Score: 9.6 (9.599)

The user 'Recommendation Score' (9.6 for Royal Court) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Review of Royal Court

I like everything about Royal Court, the care is superb and the food is fantastic. Entertainment is very adequate and Royal Court is always clean and the staff are ever so friendly. I have no concerns and am highly pleased with all aspects of care.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Peter W (Brother of Resident/Service User) on Friday 30 January 2015.

Review of Royal Court

To me it's home from home I settled in very well and actually gained independence.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Les S (Resident / Service User) on Thursday 29 January 2015.

Review of Royal Court

The staff are lovely. I cant fault it. I would recommend it to anyone. I have many friends who come and visit me and they all want to stay here.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Patricia W (Resident / Service User) on Thursday 29 January 2015.

Review of Royal Court

I am very happy with the care I receive. I feel comfy and cozy all the facilities are here to help overcoming the difficulties. I would recommend it to anyone.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Submitted by Anita H (Resident / Service User) on Thursday 29 January 2015.

Review of Royal Court

After visiting several care homes Royal Court was the one that stood out and met all our needs. The staff are all very friendly and nothing is too much trouble. It is excellent value money which is a big consideration these days. The facilities provided are more than adequate and it is kept to a high standard of cleanliness. We would certainly recommend Royal Court to anyone who needs day care like us or to be a resident. The service is also very flexible.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Richard L (Wife of Resident/Service User) on Thursday 29 January 2015.

Review of Royal Court

The staff are caring and professional, I feel safe and secure.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by John W (Resident / Service User) on Thursday 29 January 2015.

Review of Royal Court

We consider ourselves fortunate to have found Royal Court when my mother first needed residential care some 18 months ago. Having visited a number of local homes this was far better than any other and excellent value for money. Unlike most homes each flat has two rooms a kitchenette and a wet room. The staff too are caring, helpful and efficient

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Margaret C (Daughter of Resident/Service User) on Tuesday 20 January 2015.

Review of Royal Court

I work in the Care Industry myself as a Reablement Worker, so I have seen a lot of Care Homes and I already knew about Royal Court through my work and knew when my Father needed Care that we would choose Royal Court. The staff and the quality of care are fantastic. The best thing about Royal court is the accommodation, my Dad has his own apartment and he feels much more independent. He enjoys having people round, and we enjoy visiting!

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

How likely would you be to recommend Royal Court? Extremely likely

Submitted by Linda Berry (Daughter of Resident/Service User) on Friday 16 January 2015. Review relates to January 2015.

Review of Royal Court

After several visits to different care home in the area this one was the best for my needs. I use the day care facility which meets both my requirements and my wife as it gives her a break as well. The staff are very welcoming and supportive which makes it a pleasure to be here. I may use some more of the provision that is on offer in the future e.g. staying a couple of nights or more. One of the advantages is that the care provision is so flexible.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Richard L (Resident / Service User) on Friday 16 January 2015.

Review of Royal Court

After visiting several Care Homes, Royal Court was the one that stood out and met all our needs. The staff are all very friendly and nothing is too much trouble. It is excellent value for money which is a big consideration these days. The facilities provided are more than adequate and it is kept to a high standard of cleanliness. We would certainly recommend Royal Court to anyone who needs Day Care like us or to be a resident. The service is also very flexible.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

How likely would you be to recommend Royal Court? Extremely likely

Submitted by Richard Lacy (Resident / Service User) on Thursday 15 January 2015. Review relates to January 2015.

Review of Royal Court

My mother suffered from dementia and was very poorly. The previous home could not manage her. Royal Court welcomed her despite her difficulties. On her recent discharge from hospital she said she was glad she was home, which speaks volumes. All the staff at Royal Court treated her with kindness and dignity.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Philip Herrick (Son of Resident/Service User) on Wednesday 14 January 2015.

Review of Royal Court

My first impression was that the home was clean and the staff are very helpful. I think a lot of Lisa the manager.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Royston Harris (Resident / Service User) on Monday 5 January 2015. Review relates to December 2014.

Review of Royal Court

I have a really big room and I can have all of my things there. It is really warm and the home is always nice and clean. The daily activities are really good as well and I enjoy these. My bathroom and shower are very comfortable. The staff are very friendly.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Peter Parsons (Resident / Service User) on Monday 5 January 2015. Review relates to December 2014.

Review of Royal Court

Very impressed with the staff attitude. Friendly, helpful and nothing is too much trouble for both residents and relatives. The home is clean and well organised and a great deal of attention seems to be paid to the individual's health & safety. They even made my mother a birthday cake today. Accommodation is light, spacious and airy, much better than many other homes we looked at. Only too pleased to recommend Royal Court to anybody.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by John Nightingale (Resident / Service User) on Tuesday 15 July 2014.

Review of Royal Court

My mum has not been a resident here very long but the standard of care has been faultless and have found all staff polite and give mum her dignity at all times. The flats are kept very clean. The family have been welcomed into the home. You can walk round the home and one apparent thing that stands out is how manager, staff and residents are all happy within the home and have respect for each other.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by jane knight (daughter home resident) on Monday 31 March 2014.

Review of Royal Court

Run by very kind considerate and helpful people. Takes away all the problems of housework, shopping etc. Like home but easier.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submitted by D. Knight (Resident / Service User) on Thursday 1 August 2013.

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