Ferfoot Care Home, Chippenham, Wiltshire
Ferfoot Care Home, Chippenham, Wiltshire
Ferfoot Care Home, Chippenham, Wiltshire

Ferfoot Care Home provides specialist residential dementia care for up to 52 elderly people, located in the attractive market town of Chippenham. Based around a large family home, built from Wiltshire stone in 1902, Ferfoot has been sympathetically converted and extended to deliver the highest standard of residential care.

Bedrooms and communal areas are all finished to the highest standard and the delightful garden has been designed specifically around the needs of people living with dementia. The home has an excellent reputation in the local area and retains strong community links.

Staff never lose sight of the fact that, first and foremost, Ferfoot is home to their residents. The home has a light, airy and welcoming ambience and residents benefit from a broad and stimulating range of activities. With a Dedicated Activities Coordinator, the home always has lots going on and this is tailored to the residents' requests.

The home offers a full range of residential support, including trial stays, respite breaks and convalescent care as well as long term care. The Home Manager can be contacted to arrange a visit, either for yourself or for a loved one.

Group: Caring Homes Group

Person in charge: Nicki Stone (Manager)

Local Authority / Social Services: Wiltshire Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 52 residents

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Greek, Modern, Polish, Slovak

Single Rooms: 52

Rooms with ensuite WC: 38

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Close to Local shops • Lift • Gardens for residents • Television point in own room

Latest CQC* Report on Ferfoot Care Home: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 24 Aug 2015

Please call 0808 223 5364 for further information about current Bed Vacancies at Ferfoot Care Home.

Current Reviews

Review Score: 9.5 (9.510)

The user 'Review Score' (9.5 for Ferfoot Care Home) is based on 19 reviews. The Review Score is is calculated using a combination of the average of all ratings on user reviews submitted in the last 2 years, and the total number of user reviews submitted in relation to the number of beds at the care home. The maximum Review Score is 10. To see more about the carehome.co.uk user reviews please click here.

The reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such reviews.

Please note that before 1st July 2015 carehome.co.uk only accepted Recommendations (positive only), and as of 1st July 2015 all of the Recommendations are referred to as Reviews, and along with all Reviews (positive and negative) submitted since the 1st July 2015 they are included in the calculation of the Review Score. For further information on our move from Recommendations to Reviews please click here.

Ferfoot Care Home

I am so impressed with this care home, whenever we visit my mother-in-law is always freshly dressed, they have a hairdresser to do their hair if they wish, nails polished, etc. The staff that I have encountered are always friendly and helpful and have a real rapport with the residents. The menus change every day and the food is really good, snacks offered in between, with plenty of tea etc. This home is very, very good.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Ferfoot Care Home

My mother is a resident here and I am so grateful that she is happy and well cared for. You never have to make an appointment to visit and that says a lot. It is always clean, the staff interact a lot with the residents, many of whom have dementia and more obvious disabilities. I would highly recommend this home. The food is great too!

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Ferfoot Care Home

My husband is there and is so well looked after. I did not want him to go in a home, but seeing how well he is looked after and the staff always has time to fill you in on how he is doing. I am very pleased he s there and I hope he can stay there?

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Ferfoot Care Home

I have visited this home every Thursday for a long while. I have been impressed by the atmosphere of the place. Staff are busy but always attentive to the residents. Not chatting to each other but speaking kindly to the residents. The residents are clean, well dressed, the home is clean and has lots of interesting things for the residents to do. Toys, puzzles, books, dressing up clothes, there are interesting videos playing in the lounge, church services etc... snacks and drinks are used to keep the residents happy.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Ferfoot Care Home

They have looked after my mother for the past 2 years. Very good care. A few hiccups but when pointed out action was taken.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Ferfoot Care Home

The care my mother-in-law is receiving is of a very good standard and nothing to much trouble for the staff to do, all so very good and helpful to us also.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Ferfoot Care Home

The staff have been amazing. They made my father feel really welcome and have done their best to accommodate his every need. We feel that whatever time we visited we would receive the same warmth and welcoming smiles. We feel that dad is in the perfect place for his care. I would recommend this home to anyone looking for quality care for a loved one.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Ferfoot Care Home

Caring staff caring home
Home is the description for Ferfoot, the staff gave my mum a home for the past couple of years, they are very kind and compassionate. Mum was happy and contented, has made good friends, and felt she was part of the community. The staff are very professional and caring, what more could I have asked for. So much help and kindness when my mum became ill. Thanks everyone for all your kindness. Keith

How likely would you be to recommend Ferfoot Care Home? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Ferfoot Care Home

Lovely caring staff of all grades from cook, cleaner, carers and manager. Activity organiser worked hard but didn't have enough hours to cope with the needs of all residents.

Facilities: Good

Care / Support: Good

Cleanliness: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Satisfactory

Ferfoot Care Home

My husband went for respite and my family and friends were impressed by all the attention my dear one received, also the way the home was run each day. My family from Birmingham came and they also were impressed by the way all staff respected each one and the care they received with the personal side. He was happy there, so when it came long term, he wanted to return to Ferfoot - he said he's safe home and he loves it there. I would recommend it to anyone, which I already have, I have sent details of it to my friends also.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Ferfoot Care Home

Ferfoot care home in Chippenham Wiltshire is a very friendly care home. My mother was there for five years before she passed away. In the five years she was there she was treated with the utmost love and care and attention that I wasn't able to give her. Staff are so obliging, helpful and do there jobs well.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Ferfoot Care Home

The staff are very helpful and take good care of my mother. Since my mother came into the home January 2013 the standards have improved dramatically during the past five months. The only area which might improve is the short trips out, which I'm lead to believe have been stopped due to staff levels, my mother misses them.

Facilities: Good

Care / Support: Good

Cleanliness: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Ferfoot Care Home

Friendly place. Good care.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Ferfoot Care Home

Since my mum has been in care she has always appeared happy and well fed. The rooms are light and airy and kept clean.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Ferfoot Care Home

Since my mother in law has been a resident of the above care home she has settled in so well. The staff are caring and attentive. The room is lovely and light with windows where she can see the comings and goings. The food is good and activities also. My wife has less stress as she knows she is being cared for.

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Ferfoot Care Home

Friendly staff. Clean and tidy. Can visit when you want to.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Ferfoot Care Home

My mother has only been a resident for a short time but she was made to feel very welcome and has improved since being there. The staff and manager have been very attentive and caring. She is kept clean and tidy. She seems more aware and alert. Nothing is too much trouble, you only have to ask.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Ferfoot Care Home

When visiting at whatever time of day I choose, I have always found cares very helpful, kind, and busy looking after residents. Lots of activities go on in this care home.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Ferfoot Care Home

Our very elderly Mum has only been in Ferfoot a few months. She lived with us for forty years and we did not want her to go into a home but unfortunately we could not cope any longer but we now realise the care she is getting in the home is outstanding.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Ferfoot Care Home

Job Vacancies

Night Health Care Assistant

Competitive (Care Home / Nursing Home • Full Time)
Chippenham, Wiltshire

Care Assistant

Competitive (Care Home / Nursing Home • Full Time)
Chippenham, Wiltshire

Staff Profiles

Nicki

Nicki Stone

Job Title: Home Manager

Joined: 2013

Description:

As Home Manager of Ferfoot, Nicki leads her professional staff team in delivering the highest level of specialist care for up to 52 elderly people living with dementia.

Nicki brings a wealth of diverse experience to the role, having spent the past 20 years working in the care sector. She initially qualified as a Registered General Nurse in 1990, before holding managerial positions within a number of charitable organisations and major private care providers. Nicki has recently completed her Dementia Diploma at the University of Surrey and is looking forward to using her advanced knowledge at Ferfoot.

This qualification builds on Nicki’s passion for dementia care, which sees her strive to create an environment that is conducive with the different stages of dementia. Nicki works hard to ensure that those in her care are always meaningfully occupied, engaged and fulfilled.

Away from work, Nicki is a keen sailor and having successfully qualified as an RYA sailing instructor, now spends some of her leisure time teaching both disabled people and blind people how to sail. She also enjoys cricket, deep-sea fishing and live music and even owns a share of a racehorse!

Although originally from Surrey, Nicki and her family chose to settle in the local area and have now lived nearby for the past ten years. She loves living in the countryside, with the Cotswolds just a few minutes from her door, whilst being within easy reach of a number of major cities including London.

Care Home Idol 2015

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