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Ferfoot Care Home, Chippenham, Wiltshire
Ferfoot Care Home
Ferfoot Care Home

Tel: 0808 137 1524

Ferfoot Care Home provides specialist residential dementia care for up to 52 elderly people, located in the attractive market town of Chippenham. Based around a large family home, built from Wiltshire stone in 1902, Ferfoot has been sympathetically converted and extended to deliver the highest standard of residential care.

Bedrooms and communal areas are all finished to the highest standard and the delightful garden has been designed specifically around the needs of people living with dementia. The home has an excellent reputation in the local area and retains strong community links.

Staff never lose sight of the fact that, first and foremost, Ferfoot is home to their residents. The home has a light, airy and welcoming ambience and residents benefit from a broad and stimulating range of activities. With a Dedicated Activities Coordinator, the home always has lots going on and this is tailored to the residents' requests.

The home offers a full range of residential support, including trial stays, respite breaks and convalescent care as well as long term care. The Home Manager can be contacted to arrange a visit, either for yourself or for a loved one.

Group: Caring Homes Group

Person in charge: Nicki Stone (Manager)

Local Authority / Social Services: Wiltshire Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 52 residents

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: No smokers. Ages 65+.

Languages Spoken (other than English): Polish, Slovakian, Thai, Phillapino, Bengali

Single Rooms: 52

Rooms with ensuite WC: 38

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Close to Local shops • Lift • Gardens for residents • Television point in own room

Latest CQC* Report on Ferfoot Care Home: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Current Bed Vacancies Posted by Ferfoot Care Home

Bed Vacancies
(Please Contact Us for further information on our current Bed Vacancies)
posted 04 Jul 2014

Awards / Recognitions

There are no awards/recognitions posted yet for Ferfoot Care Home

Current Recommendations

Recommendation Score: 9.5 (9.471)

The user 'Recommendation Score' (9.5 for Ferfoot Care Home) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Review of Ferfoot Care Home on Thursday 12 June 2014 by Mark Few (Son of Resident)

Ferfoot care home in Chippenham Wiltshire is a very friendly care home. My mother was there for five years before she passed away. In the five years she was there she was treated with the utmost love and care and attention that I wasn't able to give her. Staff are so obliging, helpful and do there jobs well.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Ferfoot Care Home on Friday 2 May 2014 by John B (Son of resident)

The staff are very helpful and take good care of my mother. Since my mother came into the home January 2013 the standards have improved dramatically during the past five months. The only area which might improve is the short trips out, which I'm lead to believe have been stopped due to staff levels, my mother misses them.

Facilities: Good

Care / Support: Good

Cleanliness: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Review of Ferfoot Care Home on Thursday 1 May 2014 by Anthony W (Relative of resident)

Friendly place. Good care.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Review of Ferfoot Care Home on Monday 28 April 2014 by Julie Leighfield (Daughter of resident)

Since my mum has been in care she has always appeared happy and well fed. The rooms are light and airy and kept clean.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Review of Ferfoot Care Home on Friday 25 April 2014 by Michael Hewitt (Son in law of resident)

Since my mother in law has been a resident of the above care home she has settled in so well. The staff are caring and attentive. The room is lovely and light with windows where she can see the comings and goings. The food is good and activities also. My wife has less stress as she knows she is being cared for.

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Review of Ferfoot Care Home on Friday 25 April 2014 by Janet Nichols (Daughter of resident)

Friendly staff. Clean and tidy. Can visit when you want to.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Ferfoot Care Home on Friday 25 April 2014 by Diane Hewitt (Daughter of resident)

My mother has only been a resident for a short time but she was made to feel very welcome and has improved since being there. The staff and manager have been very attentive and caring. She is kept clean and tidy. She seems more aware and alert. Nothing is too much trouble, you only have to ask.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Ferfoot Care Home on Monday 27 January 2014 by Doreen D (Daughter of resident)

When visiting at whatever time of day I choose, I have always found cares very helpful, kind, and busy looking after residents. Lots of activities go on in this care home.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Ferfoot Care Home on Wednesday 22 January 2014 by Pamela Pearce (Son & daughter in law of resoident)

Our very elderly Mum has only been in Ferfoot a few months. She lived with us for forty years and we did not want her to go into a home but unfortunately we could not cope any longer but we now realise the care she is getting in the home is outstanding.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Ferfoot Care Home on Monday 3 June 2013 by Nigel (son of resident)

I was impressed by the attentiveness and care shown by the staff. They work hard to look after the residents and to fulfil individual needs. The activities, catering arrangements and facilities are a credit to the home.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Ferfoot Care Home on Thursday 16 May 2013 by David Arnold (Son of resident)

Excellent overall care.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Review of Ferfoot Care Home on Thursday 16 May 2013 by Josephine S (Wife of resident)

Always made welcome. Nice, clean happy home. Have seen an improvement with my husband's well being. My sincere thanks to the staff.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Ferfoot Care Home on Thursday 2 May 2013 by Yvonne (Daughter of resident)

All the care staff here are excellent with my mum. They are bright and happy and very caring. If Mum is not well it is no trouble to call the Dr. and they keep the family informed of any medical attention she may need. I don't think you will get better care staff anywhere else. I visit daily and nothing is too much trouble for the staff, they always make time to have a chat. The bedrooms are bright and airy and very clean.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Review of Ferfoot Care Home on Wednesday 12 December 2012 by Malcolm Wilkins (Son of resident)

My mother, Mrs Edna Rebbeck went into care at Ferfoot Care Home on 8th November 2012 and sadly passed away on 7th December 2012. The care which she received was excellent and the staff were all so kind and friendly. Her room was large, light and nicely decorated with en-suite. My wife and I were very impressed with the care and attention she received in this short space of time.

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Ferfoot Care Home on Wednesday 21 November 2012 by Susan Dunn (Daughter of former resident.)

Thank you all for looking after my father in the final 2 years of his life. I had peace of mind that he was always being well cared for and nothing was too much trouble for the staff. The doctor was called in timely to prevent illnesses developing to keep residents in the best possible health. There was always good activities. You are all doing a great job.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Review of Ferfoot Care Home on Friday 26 October 2012 by Elizabeth Stent (Niece of resident)

I feel pleased with the way my uncle has been cared for. The staff will call for the doctor immediately they think there is a problem. I can call in at any time and this has never been a problem. I have particularly found Kirstie both approachable and efficient and she will involve us in any decisions. Also, Pat(reception)has always been very helpful.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

Review of Ferfoot Care Home on Monday 22 October 2012 by Philip Arnold (Son of resident)

They always seems to provide a caring environment, with good staffing levels and a good level of activities for residents.

Facilities: Good

Care / Support: Good

Cleanliness: Good

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Good

Review of Ferfoot Care Home on Sunday 30 September 2012 by Linda s (daughter of resident)

Mum has settled in well. The staff are very helpful and plentiful. Kirsty the deputy manager always finds time to discuss the smallest detail regarding Mum and her care. Excellent food prepared fresh daily on premises.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Ferfoot Care Home on Thursday 5 July 2012 by David A (Son of Resident)

Care of my mother over several years has always been exemplary. Meals are imaginative and delicious. The environment is stimulating and there are plenty of activities and outings. The activities co-ordinator is extremely dedicated and is a national award winner. The care staff are well trained in the care of residents, some of whom indeed the majority , suffer from severe dementia.

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