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Tel: 01725 511226

Owner: Woodfalls Care Ltd

Person in charge: Tracy Piper (Manager)

Local Authority / Social Services: Wiltshire Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 23 residents

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Speech Impairment • Stroke

Single Rooms: 23

Rooms with ensuite WC: 7

Facilities & Services: Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Woodfalls Care Home: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Current Bed Vacancies Posted by Woodfalls Care Home

Please Contact Us for Latest Vacancies

Awards / Recognitions

There are no awards/recognitions posted yet for Woodfalls Care Home

Current Recommendations

Recommendation Score: 8.7 (8.657)

The user 'Recommendation Score' (8.7 for Woodfalls Care Home) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Review of Woodfalls Care Home on Thursday 5 June 2014 by Sarah Horne (Daughter of Resident)

Woodfalls Care Home is absolutely lovely - it is a unique environment; homely, warm, and welcoming, and the sunny conservatory is a pleasure for the residents and visitors to sit in all year round. It does feel like a 'home from home'. The staff are kind, patient and caring and the residents are well-cared for. Dementia is obviously often a very difficult condition, and the residents are treated sympathetically and gently, and not forced into activities etc. that they do not feel comfortable with. This is a small, but hugely welcoming and caring, environment and I would recommend this without hesitation to anyone looking for a residential home. I am so grateful that my Mum is here - thank you to all the staff at Woodfalls. If only more residential homes were like this!

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Woodfalls Care Home on Friday 9 August 2013 by Anne P (Daughter)

Home from home. Small welcoming home, has that homey feel the minute you walk through the door. Staff have helped and supported me as well as my parents. I call it my second home. All levels of staff are friendly and approachable. Would definitely recommend to others.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Review of Woodfalls Care Home on Saturday 5 January 2013 by Meghan Fowler (Sister of Resident)

ABSOLUTELY BRILLIANT, easily the best care home in the South West. Fantastic, esp with people with dementia. More like family than a care home, the manager is superb, all staff are, and stay for 10 years plus which tells you all you need to know. heartbreaking to need residential care, but if you do, you won't get better than this. Food, drink, care, entertainment, facilities all the best available. A real fight to get Wiltshire council to fund (it is available for funding cases), but worth doing. Total peace of mind for relatives of either privately or funded that their family are in the safest and most caring hands available.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Woodfalls Care Home on Friday 2 November 2012 by Colin Horne (Husband of Resident)

I believe that sincere praise - where it is due - should be broadcast, for the guidance and help of prospective Clients. I have personal experience and knowledge of other Residential Care Homes in this area, so I feel I can make some comparisons from recent experience. Woodfalls Care Home is a friendly group of people, where Carers and Residents share their enjoyment of a relaxed environment, where the welfare and happiness of the Residents is paramount. It is smaller than some others, so you quickly get to know Residents and Carers by name. Visitors and Residents quickly get to know their way around, without too many baffling corridors. Medical needs are fully catered for, with prompt and effective support from the local Downton Surgery, as well as various independent services, such as a Chiropodist, Manicurist and Hairdresser. Residents' comfort, laundry and catering requirements are superb. I think money has been generously spent in providing safety features such as bath lift, stair lift, passenger lift, personal mobility aids, support frames and webbing aids for lifting, and a really effective system of easy-access alarms wherever you look. Frequent visits from entertainers take place, much to everyone's' enjoyment. Organised Outings are a Summer feature, and on-site Church Services from various local churches are held during the month. I am looking forward to seeing the fireworks display next week, through the windows of the safety and warmth of the lovely sun-lounge. Last summer there were barbeques and raffles. I think Woodfall's main strength is its flexibility - the events of the day are organized around the Resident's mood and nobody is forced to undergo anything. Instead, the Staff are fantastic at coaxing Residents into eating, bathing and all the things you could hope for. As a one-time full-time Carer, I remember how inadequate I felt at times. The interrupted sleep, the worries about trying to read possible symptoms of any new symptoms of medical disorders. And the constant fear of falls. Thanks to Woodfall's Care Home, I know my wife is in the best hands, and I now sleep easy at nights. I'm even putting on lost weight! When choosing Woodfalls Care Home, I noticed that some other care homes in the area try to cater for a very broad mix of ages and care requirements. I felt uneasy at subjecting my wife to the possibility of being in the presence of severely disturbed fellow-residents, with locks and bolts more suited to a high security establishment. I have absolutely no reservations in recommending this 'home from home' to anyone. You will see below that my lowest rating is 'good', that being for Cleanliness. OK, as long as peas will roll along the floor, and as long as the odd bit of loo-paper might escape the flush, I'd be dishonest to claim more. But you just watch the the team of cleaners hard at work, and you'll be pretty jealous! I love the informal way the Carers and Catering Staff muck in at mealtimes, sharing tasks like serving meals, doing the rounds with a joke and an extra dollop of custard. Please ask to see a sample of the paperwork! A full assessment is maintained for every Resident, updated in meticulous detail on a daily basis, by joint agreement. Anything I have ever reported regarding my wife's welfare is always acted upon.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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