Laverstock Care Centre, Salisbury, Wiltshire
Laverstock Care Centre, Salisbury, Wiltshire
Laverstock Care Centre, Salisbury, Wiltshire

Laverstock Care Centre is located in the heart of the magnificent cathedral city of Salisbury, and is one of Caring Homes’ finest new services. Laverstock provides residential, specialist nursing and dementia care for up to 80 elderly ladies and gentlemen in a state of the art home designed to deliver the very highest standards of care.

In providing three distinct types of care under one roof, Laverstock Care Centre is ideally positioned to deliver a true care pathway. As a resident’s care needs change, Laverstock is equipped to meet those needs ensuring that elderly residents are able to remain within the community they have become an integral part of.

Laverstock Care Centre’s dementia wing has been designed to meet the University of Stirling’s standards for dementia care, which are widely acknowledged as providing the best living environment for people living with dementia. Stirling’s Dementia Services Development Centre is renowned as the world leader in this field. The Stirling approach ensures that residents are able to move freely around the home, with bedrooms and communal areas appropriately laid out and clearly signposted to minimise confusion or disorientation. Many bedrooms feature a memory box by the front door, where mementos from a resident’s life help to personalise their room and also remind staff and visitors of the individual’s life story.

Group: Caring Homes Group

Person in charge: Helen Pessell (Home Manager)

Local Authority / Social Services: Wiltshire Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 80 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Cancer Care • Hearing Impairment • Motor Neurone Disease • Multiple Sclerosis • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 80

Shared Rooms: 0

Rooms with ensuite WC: 80

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Separate EMI Unit • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Laverstock Care Centre: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 24 Aug 2015

Please call 01722 428 210 for further information about current Bed Vacancies at Laverstock.

Current Reviews

Review Score: 8.8 (8.769)

The user 'Review Score' (8.8 for Laverstock Care Centre) is based on 13 reviews. The Review Score is is calculated using a combination of the average of all ratings on user reviews submitted in the last 2 years, and the total number of user reviews submitted in relation to the number of beds at the care home. The maximum Review Score is 10. To see more about the carehome.co.uk user reviews please click here.

The reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such reviews.

Please note that before 1st July 2015 carehome.co.uk only accepted Recommendations (positive only), and as of 1st July 2015 all of the Recommendations are referred to as Reviews, and along with all Reviews (positive and negative) submitted since the 1st July 2015 they are included in the calculation of the Review Score. For further information on our move from Recommendations to Reviews please click here.

Laverstock Care Centre

I recommend that the cleaning staff have some additional hours/staff, they are always very busy cleaning residents rooms and bathrooms as well as reacting to cleaning after accidents, however the dining area/lounge needs more than one visit, there is often food on the floor both these communal areas and the carpets could do with a deep clean. The windows also need cleaning, as do the table mats which are stained. Don't get me wrong they do a wonderful job, but I wonder if they could be given more hours to address the above. The tv is usually on a modern radio station my father and other residents would prefer to watch the television.

How likely would you be to recommend Laverstock Care Centre? Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Helen Pessell, Home Manager at Laverstock Care Centre responded to this review on 25 Aug 2015:

We really appreciate your feedback. At Laverstock we pride ourselves in providing high quality care and environments and have a large team regularly cleaning all areas. We note your feedback and now ensure the dining area/lounge is being cleaned after each meal and the Head Housekeeper will ensure it is kept to a consistently high standard. We try to have a mixture of music and TV during the day but we will discuss the music choice with the residents and team. We always welcome the opportunity to review and improve upon what we offer and hope you will share your thoughts with us in the home.

Laverstock Care Centre

When my mother was discharged from hospital she was very weak and had lost her appetite, with the encouragement of the staff at the Laverstock Care Centre she has now regained her normal eating and is much stronger. The care that my mother has received has been amazing and I will thoroughly recommend this home.

How likely would you be to recommend Laverstock Care Centre? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Laverstock Care Centre

Mum was admitted after a stay in hospital from a fall. She was very weak and could barely walk and she was not eating well. All the staff encouraged and aided mum to eat and get mobile again. My sister and I have noticed a vast improvement which is entirely due to the constant care and professionalism of the home.

How likely would you be to recommend Laverstock Care Centre? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Laverstock Care Centre

My brother who suffers from Dementia entered the centre in February, he seems so much more settled, staff are so caring, they treat everyone as part of a family and nothing is to much trouble. You can leave your loved ones knowing they are in safe hands.

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Laverstock Care Centre

Care for my mother was always excellent. The staff are carers, right up to the end of her life were always considerate and thoughtful. We always felt welcome when visiting.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Laverstock Care Centre

The house is friendly and the meals are wholesome and the home is maintained adequately within and out.

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Satisfactory

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Laverstock Care Centre

Very happy with the care my mum receives. Her behavior can be challenging but staff always help and with a smile. They also encourage mum to do activities she is not that keen on doing. Management and admin staff all friendly and approachable.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Laverstock Care Centre

Quality of care is excellent, especially as she has been very demonstrative and abusing T.A's.Has been lovingly cared for.

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Laverstock Care Centre

Staff very friendly and helpful when I had problems to sort out. We have lunches with my father and the receptionist (Sandra) works very hard to look after us. All the staff are very caring.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Laverstock Care Centre

Well cared for great service provided in all aspects.

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Satisfactory

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

Laverstock Care Centre

Have had an excellent stay and everyone is very friendly.

Laverstock Care Centre

Everything has been perfect with my stay here.

Facilities: Good

Care / Support: Good

Cleanliness: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Laverstock Care Centre

I was apprehensive to start with but found the home and the staff very friendly.

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Laverstock Care Centre

Job Vacancies

Night Healthcare Assistant

Competitive (Care Home / Nursing Home • Full Time)
Salisbury, Wiltshire

Care Assistant - Nights

To Be Discussed (Care Home / Nursing Home • Full Time)
Salisbury, Wiltshire

2nd Chef - Nursing Home

To Be Discussed (Care Home / Nursing Home • Full Time)
Salisbury, Wiltshire

3rd Chef - Nursing Home

To Be Discussed (Care Home / Nursing Home • Full Time)
Salisbury, Wiltshire

Care Assistant - Nights

£To be discussed (Care Home / Nursing Home • Full Time)
Salisbury, Wiltshire

Registered General Nurse

£13.50 per hour (Care Home / Nursing Home • Full Time)
Salisbury, Wiltshire

Staff Profiles

Helen

Helen Pessell

Job Title: Home Manager

Joined: 2012

Description:

As Manager of Laverstock Care Centre, Helen leads a professional staff team in delivering the highest standards of residential, nursing and specialist dementia care for up to 80 elderly people.
During her 34 years nursing, Helen has specialised in the care of older people and has a wide range of experience including caring for people with neurological conditions including Dementia, Parkinson’s disease and Acquired Brain Injuries.
Helen has always strived to make a difference to the lives of those she cares for and places the wishes of residents at the heart of the care provided at Laverstock Care Centre. The tightly knit staff team work with each resident to develop a personalised care plan, which caters for their specific needs and ensures that residents have choice and control over how their care is delivered.
Within her role, Helen takes particular pleasure from getting to know residents and their families. She feels that having a good understanding of each resident’s background is essential in building a relationship of trust. She encourages family involvement through a culture of open communication, which has resulted in the friendly, welcoming atmosphere experienced at Laverstock Care Centre.

Helen lives just a few miles away and in her spare time, she plays an active role in the local community. She serves as a school governor and supports a number of local charities and church organisations.

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