212 Hagley Road, Edgbaston, Birmingham B16 9PH
Anchor’s Holmpark in Edgbaston provides quality care and facilities within a comfortable and friendly environment. Residents of Holmpark receive tailored care to suit individual needs and enhance quality of life. Dementia care is available and Anchor provides on-going dementia training for its care staff to ensure they provide the highest quality of care. Each resident has a detailed care plan, designed by the care team and loved ones, to ensure each individual’s health and care needs are continually met.
Anchor’s Dementia Care Team was awarded the Outstanding Dementia Care Innovation for the Anchor Inspires Programme and the use of iPads at the Dementia Care Awards in 2015, and the group was voted one of the Sunday Times Top 100 Not-for-Profit Organisations to work for in 2016. Anchor reinvests the money made into its retirement properties and care homes, to continually raise standards to provide a high-quality service that surpasses customers’ expectations.
Person in charge: Anella Shahid (Manager)
Local Authority / Social Services: Birmingham City Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , 39 residents
Registered Care Categories*: Dementia • Old Age • Physical Disability
Specialist Care Categories: Alzheimer's
Admission Information: Ages 65+.
Single Rooms: 37
Shared Rooms: 1
Rooms with ensuite WC: 37
Facilities & Services: Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Holmpark is located close to local services and amenities including:
There are local shops within quarter of a mile.
A number of eating establishments are located within a short distance of Holmpark.
There are doctor's surgeries within a mile of the home.
The nearest hospital is City Hospital which is within two miles.
Latest CQC* Report on Holmpark: click here
* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.
Holmpark has a Review Score of 8 (8.045)
The Review Score of 8 (maximum of 10) for Holmpark is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Holmpark in Google's Search Results - more info
b) The score for the number of positive Reviews is 3 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.917 for Holmpark is calculated as follows: ( (11 Excellents x 5) + (1 Goods x 4) ) ÷ 12 Ratings = 4.917
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 3.128 Points relating to the number of positive Reviews for Holmpark is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 7.8 positive Reviews (39 registered beds ÷ 5). 1 Reviews ÷ 7.8 Target = 0.128
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
How Likely are the Reviewers to Recommend Holmpark?
Reviewer Connection to Holmpark
Submitted from a Postal Card by J W on Wednesday 7 September 2016. Relates to August 2016.
My mother has been a resident at Holmpark for 6 years in which time her condition, vascular dementia, has deteriorated, but her care at Holmpark has been of the highest calibre. Nobody could fault the care, compassion and empathy displayed by every member of staff. One example; my mother suffered a seizure and was taken to the hospital, a member of staff always goes with her and waits until I can get to her. This last occasion I was 4 hours drive away and a carer went to relieve the person who had gone to the hospital, AFTER her shift had finished, waited until I arrived so mam wouldn't be alone.
How likely would you be to recommend Holmpark? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent