Lammas House Residential Care Home

Lammas Road, Coundon, Coventry CV6 1QH

Lammas House Residential Care Home, Coventry, West Midlands
Lammas House Residential Care Home, Coventry, West Midlands
Lammas House Residential Care Home, Coventry, West Midlands

Lammas House is a twenty-three bedroom Coventry care home from the portfolio of Sanctuary Care, set up to support the needs of the elderly through a wide range of care expertise.

The accommodation is ideal for those wishing to maintain a comfortable and independent lifestyle, with 24-hour access to skilled professionals and good wheelchair access for mobility difficulties.

Residents have television and telephone points in their own bedrooms, with loved ones made to feel welcome and respected by staff upon visiting.

Group: Sanctuary Care Ltd

Person in charge: Rukmi Silva (Manager)

Local Authority / Social Services: Coventry City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , 23 residents

Registered Care Categories*: Old Age • Physical Disability • Sensory Impairment

Admission Information: Ages 65+.

Single Rooms: 23

Rooms with ensuite WC: 23

Facilities & Services: Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Lammas House Residential Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

9.7 Lammas House Residential Care Home has a Review Score of 9.7 (9.726)

The Review Score of 9.7 (maximum of 10) for Lammas House Residential Care Home is based on 24 Review/Recommendations in the last 2 years. This Review Score of 9.726 is made up of a Quality Score of 4.726 Points (maximum of 5) relating to the rating and a Quantity Score of 5 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.726 for Lammas House Residential Care Home is based on 24 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.726 for Lammas House Residential Care Home is calculated as follows: ( (207 Excellents x 5) + (59 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 274 Ratings = 4.726

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 5 for Lammas House Residential Care Home is calculated as follows:

      1. 24 Positive Reviews = 3

      2. 0.1 x 24 Positive Reviews = 2.400 (maximum score = 1)

      3. (24 Positive Reviews ÷ 23 Registered Beds) x 2 = 2.087 (maximum score = 1)

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


How Likely are the Reviewers to Recommend Lammas House Residential Care Home?

  • Extremely LIKELY
    13
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Lammas House Residential Care Home

  • Daughter of Resident/Service User
    11
  • Friend of Resident/Service User
    3
  • Resident / Service User
    3
  • Son of Resident/Service User
    3
  • Brother of Resident/Service User
    1
  • more

The Overall Average of all the Ratings in the following 

14 Reviews* is 4.7 out of 5

*The Average Rating only uses ratings from the 14 reviews. Ratings from the 10 recommendations are not used for the Average Rating as the rating options were limited to Excellent, Good and Satisfactory.

Mum has been a resident at Lammas House Residential Care Home over three years now. During this time there have been periods of her being very unwell. The staff have been extremely caring for her varying needs. They cope so well with the changes in mum's behaviour. Mum is always pleased to see the staff and usually responds well and with a smile.
The food I have seen looks very appetising and varied.
Mum is always clean and the home is spotless with no smell of urine.
I consider us very lucky that mum is very well looked after at Lammas House Residential Care Home.

How likely would you be to recommend Lammas House Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My wife is receiving respite care due to me being unwell, also due to the fact she has Parkinson's. Since she has been in the home she is a lot brighter due to being with other people and her walking and posture has improved. The staff are on the whole very good and seem to have a good working relationship with the other residents.

How likely would you be to recommend Lammas House Residential Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

We have been fortunate to find such a lovely, caring home for my mother. Staff are always welcoming, however, busy they might be. Mum enjoys the food and we both enjoy having Sunday lunch together. Lammas is always kept very clean and washing and ironing is always up to date. There is a variety of activities each week as well as "occasional" events such as the fete and an outing to Coombe Abbey.

How likely would you be to recommend Lammas House Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am so very happy here in Lammas House Residential Care Home . Everyone is very friendly and the staff always have time to help us. We also have plenty of enjoyment to stimulate us. I am so happy here and would not want to be anywhere else it's also very comforting to have our own rooms with things from our own home.

How likely would you be to recommend Lammas House Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A very caring residential home. The staff are caring, efficient and accessible. My husband's aunt has thrived in their care. I have visited many residential homes for the elderly when looking after my mother and my aunt. Lammas House Residential Care Home is by far the best I have come across.

How likely would you be to recommend Lammas House Residential Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My aunt has been at Lammas House Residential Care Home for a year and I could not have wished for a more caring environment. I have visited many residential homes in Coventry and beyond and Lammas House Residential Care Home is the best I have seen. All the staff are friendly, caring and respectful and my aunt has been exceptionally well looked after. We live a long distance away and the staff keep us regularly informed on a daily basis if necessary. we thank our lucky stars that we were able to find such a wonderful residential home for my aunt!

How likely would you be to recommend Lammas House Residential Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum has been in Lammas House for almost a year now. The staff are brilliant. They are always happy friendly, caring and very helpful. The home is always clean and tidy. I feel that mum is safe and receiving the best care possible. Thank you.

How likely would you be to recommend Lammas House Residential Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I was immediately aware of a really happy atmosphere, everything has been done to make my sister feel "at home". I have never expected to find such kindness. As a visitor, I have been welcomed and can clearly see the happiness that exists. Brilliant!

How likely would you be to recommend Lammas House Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Overall standard of care and attention is excellent. I have absolutely no complaint. Also the amount of work, effort and time put in to entertainment is exemplary. With many thanks.

How likely would you be to recommend Lammas House Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother in law is 107 old next week. Lammas House carers are continually caring and adapt the care to suit her age and daily ability. She is becoming more needy and difficult to please. The level of care they gave with a limited number of staff passes our expectation. I think considering her age she is quite exceptional but her needs and care are dealt with in a kind patient and longing way.

How likely would you be to recommend Lammas House Residential Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Most staff go out of their way to support and care for residents, but some staff are difficult to understand. They are all so busy that sometimes rush the residents.
The kitchen staff go out of their way to make food for mum who has difficult dietary requirements. Entertainment is very good and other activities are excellent. It would be nice to have a lounge area on the ground floor with comfortable arm chairs for the concerts etc.

How likely would you be to recommend Lammas House Residential Care Home? Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Kate Yates, Senior PR Officer at Lammas House Residential Care Home responded to this review on 13 Apr 2016:

Rukmi Silva home manager said: “Thank you for your review and for all the positive comments about our home. I am sorry you feel that sometimes residents may seem rushed. We pride ourselves on taking the time to care for our residents and it is never our intention to rush them. There are times of the day when things can understandably sometimes seem a little more busy than others, but we always try to spend quality time with each of our residents.”

i am quite happy living at Lammas House. All my needs are taken care of and the staff are excellent.

How likely would you be to recommend Lammas House Residential Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

- Caring and helpful staff.
- Approachable senior staff and management.
- Staff listen and act on concerns raised by us.
- Calm and pleasant atmosphere but with enough activity to feel lively.
- I really feel my mum is safe and cared for, which is a great comfort to me.

How likely would you be to recommend Lammas House Residential Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

I feel that my mum is in a safe place, where the staff do their best to meet her needs. The management and staff are always ready to listen to concerns and act upon anything that arises, they are always welcoming and caring with my mum. The home has a happy and calm atmosphere.

How likely would you be to recommend Lammas House Residential Care Home? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Good

Friend who is in residence is very happy and satisfied.

No Average Rating is available*

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My father was given wonderful care during his short time at Lammas House. The staff were all friendly, caring and always most helpful. I wouldn't hesitate to recommend Lammas House.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I was very sad two years ago when my mum needed to move into residential care. However, throughout the two years mum has been surrounded by kindness and care and I am extremely grateful for the love, attention and high standard of care mum receives. This is mum's home now, she's happy here and I have felt supported throughout the journey.

No Average Rating is available*

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The staff are the most important element of a care home I think. The staff here at Lammas House are genuinely the kindest and most cheerful imaginable.

No Average Rating is available*

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I think the staff do their best to accommodate my grandmothers needs. I would like to see days out put on for the residents.

No Average Rating is available*

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

Good, caring service. Very friendly staff. My mum has settled in reasonably well, but her normal state of happiness is to moan a lot.

No Average Rating is available*

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

The staff have always been very kind and helpful. My friend is very happy at Lammas house and is clearly benefiting from being well cared for.

No Average Rating is available*

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff here are wonderful. I would recommend the home to anyone.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My friend has just moved in to Lammas House and I am very impressed with everything that is being done here.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I am very happy with the care my mother is receiving. She is well cared for. The home is always clean and fresh smelling. The food always looks appealing and the staff welcoming and helpful.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

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