Lammas House Residential Care Home, Coventry, West Midlands
Lammas House Residential Care Home, Coventry, West Midlands
Lammas House Residential Care Home, Coventry, West Midlands

Lammas House is a twenty-three bedroom Coventry care home from the portfolio of Sanctuary Care, set up to support the needs of the elderly through a wide range of care expertise.

The accommodation is ideal for those wishing to maintain a comfortable and independent lifestyle, with 24-hour access to skilled professionals and good wheelchair access for mobility difficulties.

Residents have television and telephone points in their own bedrooms, with loved ones made to feel welcome and respected by staff upon visiting.

Group: Sanctuary Care Ltd

Person in charge: Rukmi Silva (Manager)

Local Authority / Social Services: Coventry City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , 23 residents

Registered Care Categories*: Old Age • Physical Disability • Sensory Impairment

Admission Information: Ages 65+.

Single Rooms: 23

Rooms with ensuite WC: 23

Facilities & Services: Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Lammas House Residential Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 9.7 (9.668)

The Review Score of 9.7 (maximum of 10) for Lammas House Residential Care Home is based on 29 Review/Recommendations in the last 2 years. This Review Score of 9.668 is made up of a Quality Score of 4.668 Points (maximum of 5) relating to the rating and a Quantity Score of 5 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.668 for Lammas House Residential Care Home is based on 29 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.668 for Lammas House Residential Care Home is calculated as follows: ( (234 Excellents x 5) + (89 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 334 Ratings = 4.668

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 5 for Lammas House Residential Care Home is calculated as follows:

      1. 29 Positive Reviews = 3

      2. 0.1 x 29 Positive Reviews = 2.900 (maximum score = 1)

      3. (29 Positive Reviews ÷ 23 Registered Beds) x 2 = 2.522 (maximum score = 1)

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


- Caring and helpful staff.
- Approachable senior staff and management.
- Staff listen and act on concerns raised by us.
- Calm and pleasant atmosphere but with enough activity to feel lively.
- I really feel my mum is safe and cared for, which is a great comfort to me.

How likely would you be to recommend Lammas House Residential Care Home? Extremely Likely

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

I feel that my mum is in a safe place, where the staff do their best to meet her needs. The management and staff are always ready to listen to concerns and act upon anything that arises, they are always welcoming and caring with my mum. The home has a happy and calm atmosphere.

How likely would you be to recommend Lammas House Residential Care Home? Extremely Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Good

Friend who is in residence is very happy and satisfied.

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My father was given wonderful care during his short time at Lammas House. The staff were all friendly, caring and always most helpful. I wouldn't hesitate to recommend Lammas House.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I was very sad two years ago when my mum needed to move into residential care. However, throughout the two years mum has been surrounded by kindness and care and I am extremely grateful for the love, attention and high standard of care mum receives. This is mum's home now, she's happy here and I have felt supported throughout the journey.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The staff are the most important element of a care home I think. The staff here at Lammas House are genuinely the kindest and most cheerful imaginable.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I think the staff do their best to accommodate my grandmothers needs. I would like to see days out put on for the residents.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

Good, caring service. Very friendly staff. My mum has settled in reasonably well, but her normal state of happiness is to moan a lot.

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

The staff have always been very kind and helpful. My friend is very happy at Lammas house and is clearly benefiting from being well cared for.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff here are wonderful. I would recommend the home to anyone.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My friend has just moved in to Lammas House and I am very impressed with everything that is being done here.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I am very happy with the care my mother is receiving. She is well cared for. The home is always clean and fresh smelling. The food always looks appealing and the staff welcoming and helpful.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

very satisfied with all aspects of my mothers care and needs. Staff are always available to talk and listen to worries of my mums or my own. Always have pleasant manners to the whole aspects of residents and relatives. Functions for residents are well organised and supported.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Uncle John is now in his 98th year and still going strong, thanks to the superb care he gets at Lammas House. Everyone is fantastic and he enjoys his life here. he loves his meals which are varied and nutritious. He loves to take part in the varied activities. He is always treated with loving care and dignity.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Always very friendly and caring. Seem to be very good to patients.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Excellent, welcoming home, excellent staff.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This is a very friendly happy home, mum settled in well, staff are patient and listen well; any queries are attended to straight away. Staff are picking up sign language which is really nice. I’m very happy with overall care.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I am recommending Lammas House Care Home because every time I either go to visit or into respite care all the staff are delightful and friendly and welcoming. It is very clean and homely, the food is very well presented and varied, all the residents I meet are always happy and there are many activities to occupy the residents. I personally think that Lammas is one of the best care homes in Coventry and I hope that when I cannot cope in my own home anymore, it is where I would like to live.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This is a small, friendly home where everyone is cared for according to their individual needs. My father was against going into a home but when he was considered "At Risk" in his own home it became a necessity. He moved from a different part of the country so the first time he saw it was the day he moved in. He was made to feel welcome from the minute he arrived and has not looked back since. He loves it and has now been there six years.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The home is light, airy and beautifully decorated. It smells lovely. The residents rooms are a good size also light and airy. My mother-in-Law went in after my Father-in-Law died (he was her carer) 2011 March. 8 months later my brother-in-law died suddenly. The staff are and have been so very caring towards mum and us as a family. There is a consistency with the staff mum knows them and they know her, very important. The food is freshly cooked onsite. It really is a home from home, each residents door to their room resembles their front door at home, some have chosen their colour, there is a letter box, number and door knocker.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

As you walk through the front door, staff photos are displayed and job descriptions. Cultural events of photographs are recorded and displayed. The staff meet excellent standards, nothing is ever too much trouble. They appear to be polite and courteous at all times. They emphasize with the residents above everything. One person who stands out is Nicki the hairdresser, she has the patience of a saint with the residents. Residents with dementia often ask of her, what are you doing with my hair, often repeating this over and over, she always replies with empathy. Rukmi Silva the home manager is very pleasant as are all her staff. Well done all.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother has been in Lammas House for almost a year now. She is very frail and unsteady on her feet, systems have been put in place to alert staff that she is moving about in her room, they then quickly check on her. Mum is kept very clean and responds well to all staff who go into her room, greeting them happily. During an illness which confined her to bed for weeks, her personal care was immediately increased to care for her. She is always treated with dignity and respect.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Very happy with service provided. Very friendly staff. Mum always looked after well.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My personal perception is that the level of care provided by Lammas House is of an acceptable standard with friendly and accommodating staff. The residents are encouraged to participate in various group activities which promotes both socialising and mobility.

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Satisfactory

Since January I have spent seven weeks respite care. During this time I have been well looked after, I have nice room. The food good and everywhere is well kept.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I can honestly say that Lammas is my home which I love; I have told everyone that I meet, happiness is shared by the friends along with the carers. A few years ago I was in a bad place in my life and I was ready to give in to my bad feelings, but then I was saved. My daughter brought me here and now I live and I am cared for, thank you.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My friend has been in Lammas House for over six years. I have never found her to be anything but well looked after and very happy and settled. The staff, from the Manager to the cleaners all go out of their way to see that the residents are in very clean rooms, comfy beds and very good food. Each day they have an activity and some very good entertainment. I would, and have, highly recommended Lammas House.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have been visiting my friend in Lammas House for over six years. Like all of the residents she is well cared for, has a lovely bright airy + clean room. She has health problems which are dealt with very professionally. Lammas House has regular visits from opticians, chiropodists & hairdressers. Nothing is ever too much trouble for staff, from the manager to the cleaners & with activities daily; I would highly recommend Lammas House.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Mum has been at Lammas House for five years. She settled well and has been well cared for by all members of staff.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

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