Victoria Gardens Care Home, Coventry, West Midlands
Victoria Gardens Care Home, Coventry, West Midlands
Victoria Gardens Care Home, Coventry, West Midlands

Victoria Gardens Care Home is located within a residential area of Tile Hill, Coventry, a purpose built 26 bedded facility offering Residential and Respite care.

At Victoria Gardens Care Home Residents have a choice of lounge areas overlooking the garden which feature comfortable and specially designed furnishings. The home has a range of comfortable and well-equipped bedrooms; some rooms also have views across the garden.

Chefs at Victoria Gardens pride themselves on knowing the tastes of Residents and preparing a choice of home cooked, fresh, nutritional meals and catering for any dietary and cultural needs. At HC-One, experienced Home Managers and members of staff ensure kindness is at the heart of everything they do.

Group: HC-One

Person in charge: Marie Willis (Acting Manager)

Local Authority / Social Services: Coventry City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 28 residents

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Epilepsy • Stroke

Admission Information: Ages 65+.

Single Rooms: 28

Rooms with ensuite WC: 25

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Victoria Gardens Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 9 (9.010)

The user Review Score of 9 for Victoria Gardens Care Home is based on 8 Review/Recommendations. This Review Score of 9.010 is made up of 4.639 Points relating to the ratings and 4.371 Points relating to the number of positive Reviews/Recommendations.

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review. Also, as a last resort the care provider may opt for the comment and ratings of a review not to be displayed if they believe the comments/ratings to be unfair (the ratings of the Review will still count towards the overall Review Score).

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


I think the place is very very nice, all of the staff are nice. My husband is very happy here- he looks a lot better since being here he has good food, lots to do and company. I am made very welcome and happy when I come, the place is kept clean.

How likely would you be to recommend Victoria Gardens Care Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I feel happy and safe here.

How likely would you be to recommend Victoria Gardens Care Home? Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

Pleasant, helpful and patient staff. My uncle was happy with his time there - 3 weeks for a short stay and I would recommend it. Should it be necessary in the future, he would not hesitate in returning.

How likely would you be to recommend Victoria Gardens Care Home? Extremely LIKELY

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I have found management to be very efficient and polite at all times. I am very thankful and happy for my mother to be in such a lovely safe environment with such very helpful staff.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very caring in looking after my mother - Mabel.
In a care home it is not just the basic care, the most important part of being there for the residents and providing that dignified care they need. Mum felt part of the family community in the home and Josie was the main part of that. She was caring and always had time to listen and talk with mum.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Sheryl is an excellent manager and runs a comfortable, warm, secure home with friendly staff. There is a good, regular, twice-daily programme of activities and the home has its own minibus for trips out. Though the staff are kept busy they still find time to sit and talk to the residents. I have already recommended the home to a friend whose mother was able to move in there. I am very happy with Victoria Gardens and feel my mum is being well looked after.

How likely would you be to recommend Victoria Gardens Care Home? Likely

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

I was a very difficult decision for my brother and I to make to put mum and dad in a care home. We are so thankful we picked Victoria Gardens. The place is so clean, the staff are friendly, caring and supportive. My parents say the food is excellent. There's no place like home, but this is the next best thing.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My Mother has been in the home five months now and the care and attention given to her is outstanding. The staff are always cheerful,helpful,caring and attentive. There are daily activities and they have even managed to get my 91 year old mother knitting again after many years. An outstanding home.

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  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family and comply with our Content Standards (eg are relevant, informative, civil).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review. Also, as a last resort the care provider may opt for the comment and ratings of a review not to be displayed if they believe the comments/ratings to be unfair (the ratings of the Review will still count towards the overall Review Score).

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Care Home Idol 2015

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