Holme Bank Residential Care Home

15 Stockwell Road, Tettenhall, Wolverhampton WV6 9PG

Holme Bank Residential Care Home, Wolverhampton, West Midlands
Holme Bank Residential Care Home, Wolverhampton, West Midlands
Holme Bank Residential Care Home, Wolverhampton, West Midlands

Holme Bank is a spacious, detached residence set in ½ of an acre of landscaped gardens, located in the exclusive village of Tettenhall, just off the A41 Wolverhampton to Albrighton road. The village shops and Green are within easy walking distance, with Wolverhampton City centre only 3 miles away. The original house was built in 1849 and although extensively refurbished and modernised, still retains its original character. The drawing room provides an extremely spacious and comfortable lounge with French windows opening on to the patio. The landscaped gardens are well maintained and stocked with numerous flowers, shrubs and trees. All the bedrooms, some with en suite facilities, overlook the gardens. The home is run by the owners who supervise a team of trained and experienced staff 24 hours a day. Their aim is to provide a loving and caring environment where the Service Users can feel relaxed and secure whilst enjoying the maximum of privacy. Staff encourage the Service Users to take part in a program of social and recreational activities, and to maintain an interest in the local community.

Owner: Holme Bank Ltd

Person in charge: Nina Price (Care Manager)

Local Authority / Social Services: Wolverhampton City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 19 residents

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Non Smokers. Ages 65+.

Single Rooms: 17

Shared Rooms: 1

Rooms with ensuite WC: 4

Weekly Charges Guide: Personal Care Single £435 – £525 , Personal Care Shared (per person) £410 – £500

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Holme Bank Residential Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 9 (9.018)

The Review Score of 9 (maximum of 10) for Holme Bank Residential Care Home is based on 7 Review/Recommendations in the last 2 years. This Review Score of 9.018 is made up of a Quality Score of 4.581 Points (maximum of 5) relating to the rating and a Quantity Score of 4.437 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.018 for Holme Bank Residential Care Home is based on 7 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.581 for Holme Bank Residential Care Home is calculated as follows: ( (43 Excellents x 5) + (31 Goods x 4) ) ÷ 74 Ratings = 4.581

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 4.437 for Holme Bank Residential Care Home is calculated as follows:

      1. 7 Positive Reviews = 3

      2. 0.1 x 7 Positive Reviews = 0.700

      3. (7 Positive Reviews ÷ 19 Registered Beds) x 2 = 0.737

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


My husband has been in Holme Bank for 3 weeks now and the difference between the care he is receiving now to the care, or lack of, he received in another home is unbelievable. The whole family have noticed how caring the staff are at Holme Bank. My husband is so much happier and he looks wonderful. It's the best move we have ever made moving my husband to Holme Bank, i would definitely recommend Holme Bank to others.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Holme Bank is always very homely and well kept. The staff are always friendly and helpful with mice garden and furniture. I am pleased my sister is being looked after so well. In a very clean home.

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Holme Bank has a comfortable homely feel to it. Residents are very much treated as individuals and dietary requirements and care needs met accordingly. The home is very well managed. Staff are respectful to residents and visitors and relative involvement is encouraged. Communal areas are comfortable and good home cooked meals provided. As a relative I am always made to feel welcome and most importantly my dad is comfortable and content, regards Holme Bank as home.

Facilities: Good

Care / Support: Good

Cleanliness: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My father was resident for several months at Holme Bank prior to recently moving into a supported living apartment. The staff at Holme Bank have made my fathers move from living in his own home to his present apartment a very positive experience. The home is indeed homely and has the feel of a private hotel rather than a Care Home. The location is set in an affluent area of Tettenhall close to the village, shops, pond and green areas. My father was treated with dignity, respect and during his short time there was made to feel included. Watching my father dancing with staff at their Christmas party at the local Cricket Club says it all! Thank You all but especially to Nina the Care Manger.

How likely would you be to recommend Holme Bank Residential Care Home? Extremely Likely

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My Mom has been a resident here since 2012. She is very happy here and I have never had any reason to complain about anything. It has a very warm, homely atmosphere and the carers are all wonderful- nothing is too much for them. I have peace of mind that she is well looked after.

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Management and staff always friendly, professional and welcoming. Cleanliness excellent and rooms always tidy. Small home with personal touch.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Holme Bank offers an excellence service with care, respect, safety and choice paramount. The Manager and Staff offered support from first day of contact until a room was available and have continued to do so with regular communications and updates.

My Mother's quality of life has improved greatly and we are also supported as as family and made very welcome at all times. It is like visiting an extended family. Family members and friends of all ages (grandchildren and great grandchildren) visit Mom regularly during each week at all different times of the day and evening and never feel we have any cause for concern. We now consider Home Bank as Mom's home.

Having had experience of care homes in the past and not all good experiences, when making a choice for our Mother we took everything into consideration and would not compromise in any area.

I very much appreciate the care and kindness and understanding the Manager and Staff of Holme Bank offer Mom and the family.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

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  • If you wish to make a complaint or have a serious allegation of negligence, abuse or criminal activity, you should contact the care provider, the relevant regulatory authority or the police.

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family and comply with our Content Standards (eg are relevant, informative, civil).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

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  • For further information on our Review Policy please click here.

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Care Home Idol 2015

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