Penn House is located within 1 mile of Wolverhampton City Centre and a local bus service stops nearby. It is located within easy access of local amenities such as, a park, church, temple, library and shops. The home offers accommodation facilities to 24 older people for residential and dementia care.

It provides care and support that ensure individual rights, privacy and dignity, confidentiality, individual needs and differences are respected as well as enable choice and autonomy. Individuals and their families are involved in the planning and delivery of high quality care that maximises their well-being, health experience and life opportunities.

Employees pride themselves in ensuring that every person is treated as an individual and remains central to the care and services that they offer. Penn House guarantees people’s dignity and safety by monitoring the quality of care that they deliver.

Group: Vijay Odedra and Partners

Person in charge: Sandeep Kaur (Manager)

Local Authority / Social Services: Wolverhampton City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 24 residents

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Single Rooms: 24

Rooms with ensuite WC: 24

Facilities & Services: Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Television point in own room

Latest CQC* Report on Penn House: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 9.6 (9.583)

The user Review Score of 9.6 for Penn House is based on 14 Review/Recommendations. This Review Score of 9.583 is made up of 4.583 Points relating to the ratings and 5 Points relating to the number of positive Reviews/Recommendations.

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review. Also, as a last resort the care provider may opt for the comment and ratings of a review not to be displayed if they believe the comments/ratings to be unfair (the ratings of the Review will still count towards the overall Review Score).

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


My mother was in a step down bed at Penn house when she was discharged from hospital, I would like to thank the management and staff for their excellent care and kindness under difficult circumstances. The home is spotlessly clean the staff are efficient and professional when dealing with medical problems, the food is fresh and appetizing. I would recommend this home.

How likely would you be to recommend Penn House? Likely

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Christine the manager is always ready to discuss any queries that you may have. My father is cared for very well by the very helpful and kind staff. I most definitely recommend Penn House because the care is excellent.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My father has been at Penn House for 3 weeks in a step down bed from hospital. The carers have been amazing with him, they have brought him on in leaps and bounds they have supported him, encouraged him to eat, his appetite is amazing now. The manager is excellent, very understanding and helpful. I work within the care profession and I would recommend Penn House for a good standard of care.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Mother in law spent some time at Penn House in April 2014. The Manager Christine spent a lot of time helping us deal with a very stressful and emotional time for which we will always be grateful. She is a wonderful person, nothing is too much trouble for her and she gives outstanding care and attention to the home, staff and residents.
I would recommend this home for the wonderful care & kindness shown to her for her short stay and the overall quality of the food, facilities, accommodation and interior.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I definately recommend Penn House Residential Home as a friendly, efficient and caring place to be. My friend Ken was very happy while he was there. Unfortunately he became to poorly to stay there after a while. Nevertheless whenever he became ill it was dealt with promptly and efficiently and I was always informed of progress etc.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I was very satisfied with the care provided to my uncle for 2 years, and the manager and her staff were excellent.

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

It is always a difficult decision when looking for a care home, but right from the beginning everyone was very friendly. My mother has always been well looked after, always looking clean and fresh. The carers take time to speak to the residents and you never need to make an appointment, you can go anytime. There is a weekly hairdresser, activities and one afternoon when we went a live singer.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My dad is happy at Penn House and feels comfortable with all staff, whenever I ask a question or make a request it is followed through promptly. We are happy with the support provided by the manager Christine, she does a terrific job.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The service is very good, to be cared for politely and treated with respect.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Since the new manager has taken over the home is a lot better and cleaner, she keeps the home clean and tidy and is very helpful.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

The staff are very good and very helpful to me, I love my bedroom and the food is very good. Every day I can talk to the staff and the manager any time, I am very happy at Penn House and I am treated with dignity by staff and I like to do the activities every day and watch my T.V.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mother was treated very well by all staff, they showed great patience and care at all times with the care given and so happy with the way they cared for my mom. They were very kind also and thoughtful to all family and visitors. Its a very well run home under the care of Christine the manager and staff.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I would recommend Penn House due to the friendliness of the staff and also the atmosphere of it being family friendly, also it is good value for the facilities.

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

My mother has lived at Penn House for the past 5 years. I have been happy with the care that she gets. The food choice is good and always looks well presented and nutritious. I visit regularly, at least twice a week or more, so I get an overall view of how the home operates.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

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Care Home Idol 2015

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