148 Graham Road, Malvern WR14 2HY
Friends of the Elderly Malvern is a care home comprising of Davenham, Bradbury Court and Perrins House all set within the same beautiful tranquil grounds providing short to long term stays.
There is a lovely homely environment with each of the three homes offering something unique with Davenham providing residential care, Bradbury providing dementia care and Perrins House providing nursing care and nursing dementia. All residents decide how they wish to live their lives and staff support their choices. Family and friends are always welcome.
People are treated with dignity and respect, staff believe that the best care is given by taking time to get to know and understand residents. The team is skilled and well trained, their nurses have relevant and up-to-date clinical knowledge, and their activity coordinators engage residents in creative and stimulating activities, creating the real warm, friendly and homely feel for both residents and their families and friends.
The home has on-site chefs and all food is prepared daily from fresh ingredients, which may be enjoyed within the dining room or the privacy of the resident's own room.
Friends of the Elderly is a charity founded in 1905. It aspires to a society where all older people are treated with respect and have the opportunity to live fulfilled lives.
• The unique worth of each person at all times.
• The right of each older person to the resources necessary to maintain a decent quality of life.
• The importance of holistic care and support.
• The value of community interaction.
• A consistently professional approach.
• Valuing people's passion and skills.
Group: Friends of the Elderly
Person in charge: James Wadlow (General Manager)
Local Authority / Social Services: Worcestershire County Council (click for contact details)
Type of Service: Care Home with nursing – Voluntary / Not for Profit Owned , 97 residents
Registered Care Categories*: Dementia • Old Age
Specialist Care Categories: Alzheimer's • Huntington's Disease
Admission Information: Younger service users may be accepted subject to assessment. Ages 65+.
Single Rooms: 97
Rooms with ensuite WC: 93
Weekly Charges Guide: Personal Care Single £838 – £1006 Nursing Care Single £995 – £1194
Facilities & Services: Palliative Care • Respite Care • Physiotherapy • Separate EMI Unit • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
The main entrance is located on Graham Road, near the corner of Moorlands Road
The main reception is located within Davenham, there is also a secondary reception within Perrins House. Please visit reception on arrival.
Car park near main entrance, further parking is available in Moorlands Road.
Latest CQC* Report on Friends of the Elderly Malvern (Davenham, Perrins, Bradbury): click here
* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.
Friends of the Elderly Malvern (Davenham, Perrins, Bradbury) has a Review Score of 7.2 (7.219)
The Review Score of 7.2 (maximum of 10) for Friends of the Elderly Malvern (Davenham, Perrins, Bradbury) is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.2 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Friends of the Elderly Malvern (Davenham, Perrins, Bradbury) in Google's Search Results - more info
b) The score for the number of positive Reviews is 3 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.167 for Friends of the Elderly Malvern (Davenham, Perrins, Bradbury) is calculated as follows: ( (6 Excellents x 5) + (2 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 12 Ratings = 4.167
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 3.052 Points relating to the number of positive Reviews for Friends of the Elderly Malvern (Davenham, Perrins, Bradbury) is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 19.4 positive Reviews (97 registered beds ÷ 5). 1 Reviews ÷ 19.4 Target = 0.052
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
How Likely are the Reviewers to Recommend Friends of the Elderly Malvern (Davenham, Perrins, Bradbury)?
Reviewer Connection to Friends of the Elderly Malvern (Davenham, Perrins, Bradbury)
Submitted from a Postal Card by M P with assistance of Daughter-in-law of Resident/Service User on Wednesday 25 May 2016. Relates to May 2016.
This was one of my best decisions to come here (my own decision) because the care is extremely good. The staff are helpful in every way and very helpful with a really caring attitude. They are always there for us and take us to our medical appointments. I feel very secure here and in safe hands. This is just like being at home. The food varies from good to dreadful. I would like a better quality and variety.
How likely would you be to recommend Friends of the Elderly Malvern (Davenham, Perrins, Bradbury)? Extremely Likely
Overall Standard: Satisfactory
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Satisfactory
Safety / Security: Excellent
Value for Money: Satisfactory
There are currently no awards/recognitions posted yet for Friends of the Elderly Malvern (Davenham, Perrins, Bradbury)
There are currently no Care Home Idol entrants who have performed at Friends of the Elderly Malvern (Davenham, Perrins, Bradbury)