148 Graham Road, Malvern WR14 2HY
Friends of the Elderly Malvern is a care home comprising of Davenham, Bradbury Court and Perrins House all set within the same beautiful tranquil grounds providing short to long term stays.
There is a lovely homely environment with each of the three homes offering something unique with Davenham providing residential care, Bradbury providing dementia care and Perrins House providing nursing care and nursing dementia. All residents decide how they wish to live their lives and staff support their choices. Family and friends are always welcome.
People are treated with dignity and respect, staff believe that the best care is given by taking time to get to know and understand residents. The team is skilled and well trained, their nurses have relevant and up-to-date clinical knowledge, and their activity coordinators engage residents in creative and stimulating activities, creating the real warm, friendly and homely feel for both residents and their families and friends.
The home has on-site chefs and all food is prepared daily from fresh ingredients, which may be enjoyed within the dining room or the privacy of the resident's own room.
Friends of the Elderly is a charity founded in 1905. It aspires to a society where all older people are treated with respect and have the opportunity to live fulfilled lives.
• The unique worth of each person at all times.
• The right of each older person to the resources necessary to maintain a decent quality of life.
• The importance of holistic care and support.
• The value of community interaction.
• A consistently professional approach.
• Valuing people's passion and skills.
Group: Friends of the Elderly
Person in charge: James Wadlow (General Manager)
Local Authority / Social Services: Worcestershire County Council (click for contact details)
Type of Service: Care Home with nursing – Voluntary / Not for Profit Owned , 97 residents
Registered Care Categories*: Dementia • Old Age
Specialist Care Categories: Alzheimer's • Huntington's Disease
Admission Information: Younger service users may be accepted subject to assessment. Ages 65+.
Single Rooms: 97
Rooms with ensuite WC: 93
Weekly Charges Guide: Personal Care Single £838 – £1006 Nursing Care Single £995 – £1194
Facilities & Services: Palliative Care • Respite Care • Physiotherapy • Separate EMI Unit • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
The main entrance is located on Graham Road, near the corner of Moorlands Road
The main reception is located within Davenham, there is also a secondary reception within Perrins House. Please visit reception on arrival.
Car park near main entrance, further parking is available in Moorlands Road.
Latest CQC* Report on Friends of the Elderly Malvern (Davenham, Perrins, Bradbury): click here
* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.
Friends of the Elderly Malvern (Davenham, Perrins, Bradbury) has a Review Score of 7.5 (7.538)
The Review Score of 7.5 (maximum of 10) for Friends of the Elderly Malvern (Davenham, Perrins, Bradbury) is based on 1 Review/Recommendations in the last 2 years. This Review Score of 7.538 is made up of a Quality Score of 4.417 Points (maximum of 5) relating to the rating and a Quantity Score of 3.121 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.
The maximum Review Score for a care home / service is 10 and it is based on the published Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
The Review Score of 7.538 for Friends of the Elderly Malvern (Davenham, Perrins, Bradbury) is based on 1 Reviews/Recommendations in the last 2 years.
The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):
Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)
The Quality Score (average rating) of 4.417 for Friends of the Elderly Malvern (Davenham, Perrins, Bradbury) is calculated as follows: ( (8 Excellents x 5) + (2 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 12 Ratings = 4.417
Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:
Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'
Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)
The 5 points available are broken down as follows:
3 points for receiving the first Positive Review.
0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)
(Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.
(For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points
The Quantity Score of 3.121 for Friends of the Elderly Malvern (Davenham, Perrins, Bradbury) is calculated as follows:
1 Positive Reviews = 3
0.1 x 1 Positive Reviews = 0.100
(1 Positive Reviews ÷ 97 Registered Beds) x 2 = 0.021
The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.
Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.
As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).
We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).
We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).
Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.
The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.
For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.
How Likely are the Reviewers to Recommend Friends of the Elderly Malvern (Davenham, Perrins, Bradbury)?
Reviewer Connection to Friends of the Elderly Malvern (Davenham, Perrins, Bradbury)
Review submitted from a Postal Card by M P with assistance of Staff Member on Wednesday 8 June 2016. Review relates to May 2016.
One of the best decisions I have ever made and my family are comforted by the fact that I am happy where I am.
How likely would you be to recommend Friends of the Elderly Malvern (Davenham, Perrins, Bradbury)? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Poor
Safety / Security: Good
Value for Money: Satisfactory
There are currently no awards/recognitions posted yet for Friends of the Elderly Malvern (Davenham, Perrins, Bradbury)
There are currently no Care Home Idol entrants who have performed at Friends of the Elderly Malvern (Davenham, Perrins, Bradbury)