Dunley Hall & Ryans Court

Dunley, Stourport-on-Severn DY13 0TX

Dunley Hall & Ryans Court, Stourport-on-Severn, Worcestershire
Dunley Hall & Ryans Court, Stourport-on-Severn, Worcestershire
Dunley Hall & Ryans Court, Stourport-on-Severn, Worcestershire

Dunley Hall & Ryans Court is a former manor house and grade-II listed building situated in the rural area of Dunley, just five minutes from Stourport town centre and a short distance from the countryside and local beauty spots.

The home is renowned for its homely atmosphere and original features and is maintained to a high standard throughout and rooms are decorated in tasteful and traditional styles. Dunley Hall features two lounges, these include: the Gold Lounge where residents can relax in a quiet atmosphere, while the Blue Lounge provides space for social activities and TV watching. Both lounges overlook the grounds of surrounding the home, and each bedroom can be personalised to each resident's individual tastes.

A team of professional and skilled care staff work to support residents ensuring they are able to reach their full potential and lead fulfilled and enjoyable lives.

Staff at Dunley Hall & Ryans Court offers residents a safe and securing living environment and also gives residents easy access to visiting services, which include: health care professionals, hairdressing, podiatry, manicures, entertainment, reflexology and seasonal activities.

Families and friends of residents are invited to visit the home without restrictions, even dining with residents, selecting from restaurant-style menu, encouraging independence and choice. Meals are freshly prepared and encompass a wide variety of choice and residents with special dietary requirements can be catered for.

Group: Monica Odedra

Person in charge: Suzanne Smith (Manager)

Local Authority / Social Services: Worcestershire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 35 residents

Registered Care Categories*: Dementia • Learning Disability • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Parkinson's Disease • Stroke • Visual Impairment

Admission Information: Ages 50+.

Single Rooms: 31

Shared Rooms: 2

Rooms with ensuite WC: 28

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Dunley Hall & Ryans Court: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

4.5 Dunley Hall & Ryans Court has a Review Score of 4.5 (4.479)

The Review Score of 4.5 (maximum of 10) for Dunley Hall & Ryans Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Dunley Hall & Ryans Court in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.479 for Dunley Hall & Ryans Court is calculated as follows: ( (23 Excellents x 5) + (25 Goods x 4) ) ÷ 48 Ratings = 4.479

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 0 Points relating to the number of positive Reviews for Dunley Hall & Ryans Court is based on 0 positive Reviews in the last 12 months and is calculated as follows:

    1. 0 = -0.25

    2. Target of 7 positive Reviews (35 registered beds ÷ 5). 0 Reviews ÷ 7 Target = 0

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Dunley Hall & Ryans Court?

  • Extremely LIKELY
    2
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Dunley Hall & Ryans Court

  • Daughter of Resident/Service User
    2
  • Husband of Resident/Service User
    1
  • Son of Resident/Service User
    1

Lovely care. Feels at home. Sleeps well. My mother has a friend she shares a room with. People are very polite.

How likely would you be to recommend Dunley Hall & Ryans Court? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

When visiting my mother at Dunley Hall, I have always found it a very pleasant place to visit with friendly and helpful members of staff. My mother has been in Ryans Court part of Dunley Hall for four years and she is very happy there and feels very secure and looked after in everyway.

How likely would you be to recommend Dunley Hall & Ryans Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I appreciate being able to visit at any time. The staff always appear friendly and helpful. My wife seems happy.

How likely would you be to recommend Dunley Hall & Ryans Court? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Our experience as a family was always very positive. My mother was always very happy and loved all the carers who became her friends. Nothing was ever too much trouble whatever time of day or night. We always felt totally confident that mum was in safe caring hands. Any questions, I could always talk to the managers and they would sort out any problems. My mother had a few weeks at Dunley Hall for respite care and always told me if she ever needed to go anywhere permanently then it would be Dunley Hall. It was a decision she never regretted.

How likely would you be to recommend Dunley Hall & Ryans Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Dunley Hall & Ryans Court

Job Vacancies

Staff Profiles

Sue

Sue Smith

Job Title: Registered Manager

Joined: 2006

Description:

Sue has worked in care for 10 years, with almost all of this time at Worcestershire Care. Sue has worked her way through the care system, starting as a carer and swiftly progressing to senior, deputy manager and finally earning her registration as manager in 2014. Sue holds an NVQ level 2 in Health and Social Care, level 2 in Dementia Care, advanced Dementia Care, advanced training in Parkinsons, advanced training in Person Centred Care and is currently a Level 5 registered manager for Health and Social Care. Sue also holds a diploma in Management Skills including:- Team Roles, Recruitment & Selection, Leading and Management Skills, Motivating People at Work, Record Keeping & Data Processing and Effective Communication. She is particularly proud that Dunley Hall has been awarded the Worcestershire County Council Certificate in Improving the quality of Person Centred Dementia Care for the last 7 years. Sue has been a Stourport resident for the last 13 years, she is a caring person who in her spare time enjoys swimming, interior design and spending time with her husband, children and grandchildren. Sue is mother to Jade who also works at Worcestershire Care.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Dunley Hall & Ryans Court