Hastings Residential Care Home, Malvern, Worcestershire
Hastings Residential Care Home, Malvern, Worcestershire
Hastings Residential Care Home, Malvern, Worcestershire

Hastings Care Home is a purpose built home that offers both short and long stay care for up to 63 residents and meets the latest National minimum standards for registered care.

The property is located in Malvern's Barnards Green area and is surrounded by large, peaceful gardens, with views of the beautiful Malvern Hills.

Residents may benefit from the close proximity of the home to a good range of shops, banks and other amenities, including a Post Office. Malvern town centre is approximately one mile away. A regular bus service runs from the local shopping area to Worcester city centre and the surrounding areas.

Group: Sanctuary Care Ltd

Person in charge: Susan Milward (Manager)

Local Authority / Social Services: Worcestershire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , 63 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 63

Rooms with ensuite WC: 63

Facilities & Services: Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Hastings Residential Care Home: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 8.8 (8.792)

The user 'Review Score' (8.8 for Hastings Residential Care Home) is based on 9 reviews. The Review Score is is calculated using a combination of the average of all ratings on user reviews submitted in the last 2 years, and the total number of user reviews submitted in relation to the number of beds at the care home. The maximum Review Score is 10. To see more about the carehome.co.uk user reviews please click here.

The reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such reviews.

Please note that before 1st July 2015 carehome.co.uk only accepted Recommendations (positive only), and as of 1st July 2015 all of the Recommendations are referred to as Reviews, and along with all Reviews (positive and negative) submitted since the 1st July 2015 they are included in the calculation of the Review Score. For further information on our move from Recommendations to Reviews please click here.

Hastings Residential Care Home

My husband lived in Hastings House for some 20 months, suffering from Lewy Body Dementia. The staff were always kind and sympathetic to his problems. As his physical health deteriorated he was able to stay and be given the nursing care by staff he knew, and who knew and loved him. I have never regretted placing him in this home when I could no longer look after himself.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Hastings Residential Care Home

Over a number of years my aunt has been wonderfully looked after. Now she has dementia - she gets very worried and upset at times and it has been comforting to know the carers would sit and comfort her. The staff also encourages Auntie to eat. Her one love is to have her nails painted - this they do and keep in touch, with me, regarding her clothes etc - I can not speak too highly of them all!!!

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Hastings Residential Care Home

I find the staff very caring day and night. My nan knows the staff by names and feels very comfortable and safe. My nans appetite has improved greatly since moving into Hastings. The staff are prompt in informing me and my family if there are problems. I would recommend Hastings to anyone that needs a family member 100% cared for.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Hastings Residential Care Home

My stepmother is being very well looked after at Hastings. The staff are very caring and helpful.

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Hastings Residential Care Home

My neighbour, aged 91, had reached a point of near physical/mental and emotional collapse and required regular emergency help. He was awaiting care residency vacancy near his son and the respite given by Hastings was frankly excellent in every way. My friend is now fully ready to make the next move, his recovery truly wonderful due to the care received at Hastings. With thanks.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Hastings Residential Care Home

Staff are very friendly, professional and caring. My husband has only been at Hatings since 30/9/14 bit I'm impressed with the home. I would recommend it to others.

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Hastings Residential Care Home

My mother was a resident at Hastings Care Home in Malvern for 3 years until July 2014. I cannot recommend highly enough the personal care and attention she received her entire time there from both the management and the carers. They were kind, caring and patient with her, and I am happy to speak to anyone considering sending a relative to Hastings in Malvern.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Hastings Residential Care Home

In January my mother was diagnosed with tongue cancer and dementia. In a very short time frame she had to undergo surgery for cancer and had to have 24 hour care because of her illnesses. The manager at the home guided me through the process of setting up care and who to contact about managing mum's finances etc. The staff did their best to help mum (who was very independent minded) to settle into the Hastings care home. They allowed her to be as independent as possible in a safe environment, she was shown kindness, care and given support at all times. The home also provided activities, trips, and visits by people and animals, giving stimulation. We could visit any time and were always made welcome. As a non-profit company the cost and quality were good value and very fair.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Hastings Residential Care Home

Mum is a very frail ninety-seven year old, who is registered blind and with very little hearing, even with hearing aids. In March 2014 she was assessed as needing residential care and I was extremely anxious to find the right place for her. Hastings Care Home has proved to be as good as possible for her; the staff are very friendly and she is getting to know them, despite her vision and hearing problems. Her room is very comfortable and her meals seem to be very good. She loves sitting out in the garden and I am always made to feel very welcome and often join her there for afternoon tea and cake.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

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