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Heathlands Residential Care Home, Pershore, Worcestershire
Heathlands Residential Care Home
Heathlands Residential Care Home

Tel: 01386 562220

Heathlands Care Home is a purpose-built two storey building that meets the new National Minimum Standards for registered care homes.

The property stands in its own grounds, near to Wychavon Civic Centre, in the residential area of Pershore.

The town centre and all its amenities including shops, restaurants, public houses, churches and good public transport, are within walking distance.

Group: Sanctuary Care Ltd

Person in charge: Anita Fletcher (Manager)

Local Authority / Social Services: Worcestershire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , 63 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 63

Rooms with ensuite WC: 63

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Heathlands Residential Care Home: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Current Bed Vacancies Posted by Heathlands Residential Care Home

Please Contact Us for Latest Vacancies

Awards / Recognitions

November 2014

Current Recommendations

Recommendation Score: 8.9 (8.884)

The user 'Recommendation Score' (8.9 for Heathlands Residential Care Home) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Review of Heathlands Residential Care Home

This was my first stay as a respite patient in any care home. I was very anxious before my stay because of being away from my normal home environment. I was made very welcome and was shown around and it looked great. My first impressions were how tidy and clean everything was. The staff were fantastic and were always there to help and chat with. I would easily recommend Heathlands to anybody.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Moira Bennett (Resident / Service User) on Thursday 6 November 2014. Review relates to October 2014.

Review of Heathlands Residential Care Home

When I first looked at this home I knew it was the right place for my mum and dad, light airy rooms with en-suite facility, all they needed. From the reception staff, carers to the tea and coffee staff everyone has been friendly and approachable. If I have needed to ask for anything it is always done and they always keep me notified. They all do a great job and it can't be easy, so well done to all.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Carol G (Daughter of 2 residents) on Thursday 10 July 2014.

Review of Heathlands Residential Care Home

Heathlands provided a safe and caring home for my mother during a very distressing time in her life. We always felt welcome as a family and the care she received during her last week was exceptional.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Submitted by Su H (Daughter of Ex Resident) on Wednesday 26 March 2014.

Review of Heathlands Residential Care Home

Since my mother moved to Heathlands from a home in London she seems much better - happier and more "with it". I love that the staff have time to talk to residents and visitors.

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submitted by Brenda M (Daughter of Resident) on Monday 10 March 2014.

Review of Heathlands Residential Care Home

My husband is in his third year in the Alzheimer's unit and is comfortable and well cared for. I have seen a change in management and under the present economic climate, difficulties in obtaining carers. Looking at the overall picture I can recommend the standard of care at this home.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Submitted by Betty B (Wife of resident) on Thursday 6 March 2014.

Review of Heathlands Residential Care Home

I could recommend this care home to anyone seeking this type of accommodation. The staff are friendly and medical and physical needs are well catered for.

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

Submitted by Jennifer C (daughter of resident) on Friday 28 February 2014.

Review of Heathlands Residential Care Home

A lovely modern home with light airy rooms. The staff are so friendly and caring and always greet me with a smile. The food is very good and mom always gets a choice of meals. The entertainment is excellent and varied and there is something on everyday. I particularly like the fact that there are a lot of lounges so that they are never overcrowded and it is much more like home.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Roger Morgan (Son of resident) on Thursday 6 February 2014.

Review of Heathlands Residential Care Home

A lovely caring home. All the staff are very pleasant and make us very welcome when we visit. The entertainment is marvelous and my mother in law always looks forward each day to attending.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Linda Morgan (Daughter in law of resident) on Thursday 6 February 2014.

Review of Heathlands Residential Care Home

Very good, no further commend needed.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by David Constable (Son of resident) on Wednesday 5 February 2014.

Review of Heathlands Residential Care Home

My mother has been treated kindly and with care and concern during her stay over the past year. She has thoroughly enjoyed the Tuesday reminiscence session with an excellent volunteer (?) who draws out the resident's memories in a skilled non patronising way.

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Satisfactory

Submitted by Marjory Facer (daughter of resident) on Tuesday 27 August 2013.

Review of Heathlands Residential Care Home

Thank you for your very pleasant home. The staff from Reception to tea dances were/are a credit to your company. They are kind and caring and helpful, were very pleased as it was our first visit and first impressions are always important. Excellent home.

Facilities: Excellent

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Submitted by Dominique Hardiman (Friend) on Thursday 2 May 2013.

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