Newland Hurst, Droitwich, Worcestershire
Newland Hurst, Droitwich, Worcestershire
Newland Hurst, Droitwich, Worcestershire

Newland Hurst is a residential home for younger adults with moderate learning disabilities. The home has 15 singles bedrooms of which nine have en-suite facilities.

There is a garden for residents to spend time in, as well as a kitchenette available for residents. The home has a lift and a minibus is regularly used for trips out in the community.

Owner: Newland Hurst Ltd

Person in charge: Robert Timmins (Manager)

Local Authority / Social Services: Worcestershire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , 15 residents

Registered Care Categories*: Learning Disability • Younger Adults

Specialist Care Categories: Challenging Behaviour • Down Syndrome • Epilepsy

Admission Information: Ages from 30 to 65.

Single Rooms: 15

Rooms with ensuite WC: 9

Weekly Charges Guide: Personal Care Single £550 – £650

Facilities & Services: Day Care • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Near Public Transport • Minibus or other transport • Lift • Gardens for residents • Residents Kitchenette • Television point in own room • Residents Internet Access

Latest CQC* Report on Newland Hurst: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

9.6 Newland Hurst has a Review Score of 9.6 (9.633)

The Review Score of 9.6 (maximum of 10) for Newland Hurst is based on 8 Review/Recommendations in the last 2 years. This Review Score of 9.633 is made up of a Quality Score of 4.833 Points (maximum of 5) relating to the rating and a Quantity Score of 4.8 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.633 for Newland Hurst is based on 8 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.833 for Newland Hurst is calculated as follows: ( (80 Excellents x 5) + (16 Goods x 4) ) ÷ 96 Ratings = 4.833

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 4.8 for Newland Hurst is calculated as follows:

      1. 8 Positive Reviews = 3

      2. 0.1 x 8 Positive Reviews = 0.800

      3. (8 Positive Reviews ÷ 15 Registered Beds) x 2 = 1.067 (maximum score = 1)

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


How Likely are the Reviewers to Recommend Newland Hurst?

  • Extremely LIKELY
    7
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Newland Hurst

  • Sister of Resident/Service User
    3
  • Father of Resident/Service User
    2
  • Brother of Resident/Service User
    1
  • Cousin of Resident/Service User
    1
  • Relative of Resident/Service User
    1
  • more

The Overall Average of all the Ratings in the following 

8 Reviews is 4.8 out of 5

The care my sister receives at Newland Hurst is outstanding. She is always happy and settled, well supported but also provided with a range of appropriate activities which she both enjoys and benefits from. Relationships between staff and staff and residents are very positive and a close relative I feel welcomed and included. I have nothing but praise for this care home.

How likely would you be to recommend Newland Hurst? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am confident that the love my brother receives is excellent and thorough in every way. I fully commend the staff of Newland Hurst in the work they do.

How likely would you be to recommend Newland Hurst? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I was fortunate that there was a place available at Newland Hurst for my cousin when he needed somewhere to live, following the death of his sister. He became a full time resident in 2013 at the age of 63. He, up until this time had always been cared for at home and Newland Hurst helped so much to settle him and to enable him to come to terms with his new situations. They made it home from home with extra exciting activities and interests. He is cared for beautifully. This home he has is clean, warm, has lots of space and it is calm. The carers are kind, attentive and encouraged, I live close by, visit weekly at odd times and have never had any cause to worry about any of the residents care.

How likely would you be to recommend Newland Hurst? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The management of Newland Hurst asked my brother what was important to him, what he needs, what he would like to do. My brother felt listened to, and is excited about all the activities he is going to be involved in. He is also excited about the festival that is being planned next summer. Newland Hurst encourage residents to be involved in the community through farmers markets and volunteer work. I am very pleased with the care he is receiving at Newland Hurst.

How likely would you be to recommend Newland Hurst? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My brother has lived at Newland Hurst for over 35years. Our mother died in 1994, so since then I have visited him on a regular basis, supported by my brothers, sister and other family members. My brother is happy and content. He is a valued member of Newland Hurst and regards it as his home. Standards have always been high, and the staff are most caring and professional. He needs and receives a lot of support. He has his own room and bathroom, which are clean and pleasantly decorated. In fact everywhere is kept beautifully. In the past he has enjoyed partaking in many activities provided by the staff and management, but now prefers a quieter life. He enjoys his meals, likes outings and attends the sacred hear church in Droitwich. Safe and secure, Newland Hurst is great value for money. Our family are delighted that he is at Newland Hurst.

How likely would you be to recommend Newland Hurst? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

It is now over 20 years since my son became a resident at Newland Hurst and he considers this to be his home. I have always found the care and support given to all the residents by the staff and management to be of the highest quality. The wide range of activities that Newland Hurst provides stimulates both the residents and the staff alike which allows for a very happy atmosphere. All this enables Newland Hurst to be an excellent care home for people with learning difficulties.

How likely would you be to recommend Newland Hurst? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My son has been a residents at for over twenty years. He suffers from Down's Syndrome. We have seen many changes at Newland Hurst over the years and the present set-up under the registered manager is the best to date. All staff are dedicated and the atmosphere is a very happy one. All residents seem contented and happy and there is a wide programme of activities for all which are continually monitored and updated. We have visited a number of similar establishments but none come anywhere near the standards set at Newland Hurst. It is a very happy place for residents and staff.

How likely would you be to recommend Newland Hurst? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Newland Hurst is a high quality care home with high standards. It delivers excellent services for its residents and is always keen to improve its services whenever possible.

How likely would you be to recommend Newland Hurst? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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