Ravenhurst Residential Care Home, Stourport-on-Severn, Worcestershire
Ravenhurst Residential Care Home, Stourport-on-Severn, Worcestershire
Ravenhurst Residential Care Home, Stourport-on-Severn, Worcestershire

Ravenhurst Care Home was once a private home, the original building of which dates from the early 1900's.

The building has been added to in recent years with two purpose built extensions, where most of the rooms are located. Ravenhurst is located on the North West side of Stourport-on-Severn, in the quiet, residential area of Lickhill.

The home is situated in its own mature grounds and residents have access to the quiet, well-maintained gardens. Ravenhurst offers both short and long stay care for 50 residents.

Stourport town centre offers shops and other local facilities less than a mile away. There is a bus-stop next to the home where services to the town centre or to Kidderminster are available.

Group: Sanctuary Care Ltd

Person in charge: Andrew Green (Home Manager)

Local Authority / Social Services: Worcestershire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , 48 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Parkinson's Disease • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 48

Rooms with ensuite WC: 39

Facilities & Services: Palliative Care • Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Ravenhurst Residential Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 9.3 (9.291)

The user Review Score of 9.3 for Ravenhurst Residential Care Home is based on 11 Review/Recommendations. This Review Score of 9.291 is made up of 4.833 Points relating to the ratings and 4.458 Points relating to the number of positive Reviews/Recommendations.

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review. Also, as a last resort the care provider may opt for the comment and ratings of a review not to be displayed if they believe the comments/ratings to be unfair (the ratings of the Review will still count towards the overall Review Score).

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


Good all round care with very good staff.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

High quality compassionate care from local people. Residents treated as individuals with their likes and dislikes always taken into account. Lots of fun and jollity - greetings by first name and regular cuddles for residents. No matter when we visited the home, always had the same caring feeling. Strongly recommend if family member needs care - specialize in dementia. Worked hard to let mum die in the home not hospital.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Dad has improved so much since going to Ravenhurst. The quality of care is excellent from all the staff - management, care staff, kitchen staff and cleaners. Many thanks for giving me my Dad back

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

After viewing several care homes, my sister, myself, and mom chose this home. We were shown all over the rest home and found that from management to an army of staff this was the one for mom. Mom has made new friends and is very happy. She thinks she is in a five star hotel! Nothing is too much trouble in helping the residents and we've found everyone to be very kind. Mom will be 92 in April. Bless her. We chose well.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother suddenly lost the vision in one eye and needed to have residential care as a matter of urgency. I knew of the good reputation of Ravenurst, having lived in the area for forty years. I was so impressed with the love and care she received from the beginning. Nothing seemed too much trouble. The interaction of the staff is wonderful and my family and I are always made welcome. She had always been very independent but has said how happy she is living there. When the broke her hip, she totally lost confidence and the hospital achieved very little progress with rehabilitation. All she wanted was to get back home - to Ravenhurst! The hard work of the staff there achieved a lot more towards her regaining an element of independence!

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother is blind and suffering with worsening dementia. The staff and carers are very kind to my mum and me. I like visiting because it is so calm, I feel I have been gently massaged. Mum lived with me for 4 years but because of the pleasant attitude and atmosphere it has made it easier for me to relinquish mum's care to those at Ravenhurst. They are very "on the ball" with her daily health and pick up straight away if something is amiss or out of the ordinary.

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Very good care for my mum. ALL the staff take the time to talk to us. We are greeted so well on every visit!

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Since my mother has moved into the home she is a lot happier, safe and peace of mind for me. When living at her home she was not eating, drinking, going to bed or locking her door, even though I called in 3 times a day. The staff are very kind and attentive and mother says the food is very good. The refurbishment will make the downstairs look more inviting.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This is my Aunt's fifth week at Ravenhurst. When we arrived everyone was so welcoming. She was introduced to staff and other residents, asked what she wanted to do first,have lunch, look at her room, do paperwork etc. She has settled in very well, all helped by the caring/loving attitude of the staff.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My father has been here since 2008. He can be very difficult at times. The care here has been amazing and the carers they have formed such a bond with dad, this is now his home. Food is amazing you are always welcome to stay for meals if requested. All staff excellent and friendly. Very touchy/feeling staff, tactile and caring but not 'in your face'. There for residents. Very helpful to me when I placed my parents in care. They understand the anguish and guilt you can feel.
Highly recommend this home and I had experience of 3 others, this is the icing on the cake. All care homes should be run like this one.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother is blind and suffering with worsening dementia. The staff and carers are very kind to my mum and me. I like visiting because it is so calm, I feel I have been gently massaged. Mum lived with me for 4 years but because of the pleasant attitude and atmosphere it has made it easier for me to relinquish. They are very "on the ball" with her daily health and pick up straight away if something is amiss or out of the ordinary.

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

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