WatersEdge Care Home

Stafford Road (A34), Great Wyrley, Walsall WS6 6BA

WatersEdge Care Home, Walsall, Staffordshire
WatersEdge Care Home, Walsall, Staffordshire
WatersEdge Care Home, Walsall, Staffordshire

Situated in a tranquil rural setting close to Great Wyrley, WatersEdge Care Home is ideally located just four miles from Walsall town centre with all its amenities. The home is close to good transport links and with easy access to public transport, residents are able to get out and about.

WatersEdge Care Home provides a range of care for those at the home, including residential care, dementia care, and respite care and short stays.

The home is set in a two-storey purpose-built care home which offers a large communal lounge, dining rooms on each floor and a number of facilities including a café and even a pub. All rooms at the home have en-suite facilities and are spacious and luxurious. WatersEdge also boasts a secure, enclosed landscaped garden which is dementia friendly and can be enjoyed all year round.

The team of staff is dedicated, experienced and committed to providing high quality care to residents. Individual needs are striven to be met in a warm, homely environment.

The home believes that residents and visitors to WatersEdge should see, hear and feel that they are ‘at home’. As such, residents are encouraged to lead as normal and as active life as they wish, with activities ranging from family visits to various trips out whenever possible.

Group: Alpha Care Homes Ltd

Person in charge: Sandra Potts (Care Home Manager)

Local Authority / Social Services: Staffordshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 61 residents

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 61

Rooms with ensuite WC: 61

Facilities & Services: Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Directions:

From the south:
Exit the M6, Jct 10 and take the A454 to Wolverhampton. Turn left onto Bloxwich lane. At the end of the road turn right onto Leamore Lane, at roundabout take the A34 Somerfield road Stafford Rd. WatersEdge can be found approximately 2.2 miles along Stafford Road on the left hand side.
From the north:
Exit M6, Jct 11. At roundabout take the 2nd exit onto Warstone Road (A462). Turn left onto Broad Lane (B4210). Turn left onto Long Lane and turn right onto Stafford Road (A34).

Latest CQC* Report on WatersEdge Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

8.8 WatersEdge Care Home has a Review Score of 8.8 (8.768)

The Review Score of 8.8 (maximum of 10) for WatersEdge Care Home is based on 6 Review/Recommendations in the last 2 years. This Review Score of 8.768 is made up of a Quality Score of 4.971 Points (maximum of 5) relating to the rating and a Quantity Score of 3.797 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 8.768 for WatersEdge Care Home is based on 6 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.971 for WatersEdge Care Home is calculated as follows: ( (67 Excellents x 5) + (2 Goods x 4) ) ÷ 69 Ratings = 4.971

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 3.797 for WatersEdge Care Home is calculated as follows:

      1. 6 Positive Reviews = 3

      2. 0.1 x 6 Positive Reviews = 0.600

      3. (6 Positive Reviews ÷ 61 Registered Beds) x 2 = 0.197

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


How Likely are the Reviewers to Recommend WatersEdge Care Home?

  • Extremely LIKELY
    6
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to WatersEdge Care Home

  • Daughter of Resident/Service User
    2
  • Friend of Resident/Service User
    2
  • Son of Resident/Service User
    1
  • Wife of Resident/Service User
    1

The Overall Average of all the Ratings in the following 

6 Reviews is 5 out of 5

I go to the home almost every day at all times and I have never had any complaints. All staff are pleasant and caring and nothing is too much trouble.

How likely would you be to recommend WatersEdge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Rooms: Good

My husband has come into this care home and we both think it's fantastic! The manager is extremely attentive and caring, all of the staff are wonderful (especially the senior care worker). It's warm and homely, the food is excellent, the entertainment is great, all in all, 10 out of 10!

How likely would you be to recommend WatersEdge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This was by far the best Care Home we had seen. Modern, purpose-built, with clean and well-maintained facilities, it provides a warm and welcoming environment for elderly residents.
The rooms are on L-shaped corridors on two floors. Spacious dining rooms and lounges on both floors are conveniently positioned for residents with mobility problems. On the ground floor, there is a hair salon regularly used by residents, and a "cafe" decorated in seaside-style with its own kitchen. The cafe provides access to a fine (recently) landscaped garden where residents and visitors can sit or stroll.

The management and staff are unfailingly helpful and caring towards the residents and visitors. Hygiene and cleanliness are maintained to a high standard. There is a well-organised programme of activities and entertainment throughout the year for residents.

We have been totally satisfied with the quality of care our mother has received during the eighteen months she has been a resident.

How likely would you be to recommend WatersEdge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

With reference to WatersEdge Care Home, I found that all the staff are very, very caring. Nothing is too much trouble. Residents are given choice of meals and the menu changes monthly. It is very clean everywhere and there is plenty of entertainment, singers, etc. coming regularly. Can't think of anything negative to say except the parking.

How likely would you be to recommend WatersEdge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

After a stressful time in hospital recovering from a fall, our long term friend has now settled into WatersEdge and we are more than happy with her care. At first, because the surroundings and faces were not familiar, she was unsettled but after several weeks she is now very comfortable and contented. She is at home with the staff and I would recommend any family and friends to stay here.

A programme of activities and entertainment is in place to stimulate the residents and we have seen first-hand the work and efforts put in. All staff, without exception, are polite, efficient and caring. They are happy to answer any questions about our friend. Excellent home.

How likely would you be to recommend WatersEdge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My family and I want to say a huge thank you, to every one of the staff, at Water's Edge. Since my Auntie moved to live there, everyone has been so kind and caring. I know for certain that she is in good hands, and I am kept informed about every aspect concerning her.
I was extremely worried about my Auntie, prior to her being accepted in Water's Edge, as following her broken leg, and stays in various hospitals, her weight had plummeted and her spirits were low. She now has gained weight, eats well and is much more settled and happy. Her singing "I Believe" at a party there, made my day, as she was a member of several choirs, and it has been a long time since I heard her sing!
Thank you, all of you, for your care and consideration and your genuine feelings for her. Your work, care and facilities are excellent all round.

How likely would you be to recommend WatersEdge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for WatersEdge Care Home

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  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

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  • For further information on our Review Policy please click here.

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