Wilford House, Stafford, Staffordshire
Wilford House, Stafford, Staffordshire
Wilford House, Stafford, Staffordshire

Wilford House is skilled in both residential and respite care, with a focus on a loving environment where residents can make the most of a versatile lifestyle and extensive homely comforts.

This is a service that enables residents to personalise their surroundings, as well as supporting access to numerous activities and events, as well as a healthy menu of fresh and nutritious food.

A not-for-profit company, the home makes the most of volunteer contributions and has had a fine local reputation for many decades.

Owner: Stafford Eventide Home Ltd

Person in charge: Maureen Pownall (Care Manager)

Local Authority / Social Services: Staffordshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 31 residents

Registered Care Categories*: Old Age

Admission Information: Ages 65+.

Single Rooms: 31

Rooms with ensuite WC: 0

Weekly Charges Guide: Personal Care Single £400 – £480

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Television point in own room

Latest CQC* Report on Wilford House: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 8.5 (8.506)

The user Review Score of 8.5 for Wilford House is based on 5 Review/Recommendations. This Review Score of 8.506 is made up of 4.683 Points relating to the ratings and 3.823 Points relating to the number of positive Reviews/Recommendations.

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review. Also, as a last resort the care provider may opt for the comment and ratings of a review not to be displayed if they believe the comments/ratings to be unfair (the ratings of the Review will still count towards the overall Review Score).

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


Our Dad has been a resident in Wilford House, Stafford for 4 years now. The care and support that he gets is excellent. All the staff including management are really friendly and very understanding to our Dad and also to myself and my sister. The rooms and food are excellent. I would certainly recommend Wilford House to anyone looking for a care home. It is certainly home from home in Stafford.

How likely would you be to recommend Wilford House? Extremely LIKELY

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am very impressed with Wilford House. Everything about it is second to none - the staff are excellent. Maureen - the nurse in charge is so efficient as is her second in charge Shirley. Very impresses with the staff also who have a very good rapport with my father. Excellent cook - food is very important to the residents, and my father loves it! Cleanliness everything is extremely good - no complaints at all. I would highly recommend this care home.

How likely would you be to recommend Wilford House? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mother has been a resident since August having been hospitalised with pneumonia in April 2015. She needs 24 hrs residential care and having visited Wilford House in July we decided that it would be ideal for her needs.
The home is bright, light and wonderfully clean, the rooms are well-equipped and residents are encouraged to bring things from home to "make the room their own".
The level of care from all the staff is high. There is a good atmosphere and there is always someone to discuss mother's needs. All her needs are catered for and she is always treated with respect and elderly person is deserving.

How likely would you be to recommend Wilford House? Extremely LIKELY

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Exceptionally friendly, caring and informative. Staff go the extra mile to ensure the comfort of residents. Observed a cleaner, meticulous and handled resident's property with care and respect.

How likely would you be to recommend Wilford House? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Wilford House provides excellent care in a small, friendly and homely environment. Facilities are good but not pristine and staff are attentive at all times. I left instantly comfortable on my first visit and content to place my Dad in their care.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Submit a Review for Wilford House

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  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family and comply with our Content Standards (eg are relevant, informative, civil).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review. Also, as a last resort the care provider may opt for the comment and ratings of a review not to be displayed if they believe the comments/ratings to be unfair (the ratings of the Review will still count towards the overall Review Score).

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Wilford House

Job Vacancies

There are no jobs posted yet for Wilford House

Staff Profiles

Maureen

Maureen Pownall

Job Title: Care Manager

Joined: 1986

Description:

Maureen started life at Wilford House as a Night Care Assistant, then moved into the position of Senior Day Care Assistant before becoming Deputy Care Manager and finally Care Manager in 1998.

Maureen is qualified to NVQ level 4 & 5 in Health and Social Care, Assessor and Verifier in Social Care and holds a Registered Managers Award.

Shirley

Shirley Allman

Job Title: Deputy Care Manager

Joined: 1988

Description:

Shirley started life at Wilford House as a Day Care Assistant. She moved into the position of Senior Night Care Assistant and then returned to days to become a Senior Day Care Assistant before finally becoming Deputy Care Manager in 2000.

Shirley is qualified to NVQ levels 2, 3 and 4 in Health and Social Care.

Care Home Idol 2015

There are currently no Care Home Idol entrants who have performed at Wilford House