Gresley House

Market Street, Church Gresley, Swadlincote DE11 9PN

Gresley House, in Swadlincote, has a versatile living environment, ideal for older adults looking to a safe and secure retirement and assistance from skilled and friendly professionals.

The interior also suits those with mobility issues and care workers are highly trained, which includes a focus on quality dementia care practice.

Both short and long-term needs are welcome and a day care service is also available to the local community which adds to the atmosphere of the home.

Owner: R S Property Investments Ltd

Person in charge: Ann Jones (Manager)

Local Authority / Social Services: Derbyshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 27 residents

Registered Care Categories*: Dementia • Mental Health Condition • No Medical Intervention • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's

Admission Information: Ages 55+.

Single Rooms: 25

Shared Rooms: 1

Rooms with ensuite WC: 0

Weekly Charges Guide: Personal Care Single £495 – £530

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Television point in own room

Latest CQC* Report on Gresley House: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

3 Bed Vacancies

posted 25 Sep 2016

a single upstairs room, dementia, respite, day care available

Current Reviews

8.7 Gresley House has a Review Score of 8.7 (8.725)

The Review Score of 8.7 (maximum of 10) for Gresley House is based on 6 Review/Recommendations in the last 2 years. This Review Score of 8.725 is made up of a Quality Score of 4.681 Points (maximum of 5) relating to the rating and a Quantity Score of 4.044 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 8.725 for Gresley House is based on 6 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.681 for Gresley House is calculated as follows: ( (52 Excellents x 5) + (17 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 72 Ratings = 4.681

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 4.044 for Gresley House is calculated as follows:

      1. 6 Positive Reviews = 3

      2. 0.1 x 6 Positive Reviews = 0.600

      3. (6 Positive Reviews ÷ 27 Registered Beds) x 2 = 0.444

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


How Likely are the Reviewers to Recommend Gresley House?

  • Extremely LIKELY
    5
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Gresley House

  • Daughter of Resident/Service User
    3
  • Brother of Resident/Service User
    1
  • Friend of Resident/Service User
    1
  • Granddaughter of Resident/Service User
    1

The Overall Average of all the Ratings in the following 

6 Reviews is 4.7 out of 5

Although my brother was in Gresley House a short while, I must admit he was looked after and cared for, we couldn't have asked for a better well run care home. The management and staff looked after him and us and kept us informed on his every need. Sadly he died on the 11th June but he was looked after and made as comfortable as possible and he was treated in a sympathetic and caring way and would like to thank the manager and staff at the Gresley House care home.

How likely would you be to recommend Gresley House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mum spent 2 weeks respite care in Gresley House. She needed support at night at very short notice. All the staff were very friendly and very caring towards her. In fact they were very caring toward myself as well. They would always offer me a cup of coffee or tea when I visited. Nothing seemed too much trouble at all. There was always a positive, happy and welcoming atmosphere during the time she stayed.
My mum was given a room that had been newly refurbished. Although the single room had no toilet, there was a sink in the corner which was very handy for washing and cleaning teeth.
She had 3 ample meals throughout the day and plenty of opportunities for drinks whenever she wanted one.

How likely would you be to recommend Gresley House? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Excellent care home. Friendly and warm staff. The recent renovations are looking superb and provides a clear message to welcome new guests.
There has recently been a new Manager appointed within the establishment that is keen to adhere all new legislation and keeping the property to the high standard required.

How likely would you be to recommend Gresley House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

All staff are friendly, polite, caring and good with the residents. It is a very good care home to be in. I would recommend it to anyone.

How likely would you be to recommend Gresley House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been a resident in Gresley House for several months, and the move has had a beneficial affect on her health and well being. Without exception staff are warm and welcoming, creating a very homely environment. Every effort is made to engage residents and relatives in day to day activities, nothing is ever too much trouble. My mother's care plan reflects her individual needs and preferences and my observations are that care is delivered in a dignified and personalised manner.
Before moving in staff made us aware that there were refurbishment plans for the home which are currently being implemented.

How likely would you be to recommend Gresley House? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

My Mother has been a resident at Gresley House since June 2014 when she was diagnosed with profound dementia. It was a serendipitous find by my sister.
The first thing that attracted us to Gresley House was the friendly and caring attitude of the staff.
They get to know the residents, and their little ways, and treat them according to their needs - always with sensitivity.
As a relative I am always treated with courtesy and offered refreshment.
At all levels the staff keep me informed of changes or needs relating to my Mother's care.

The home was taken under new ownership earlier this year and is currently being refurbished, new floors, new seating and more to come. The staff have also been undertaking courses to enable them to better understand and enable their day to day interactions with the residents.
I would have no hesitation recommending Gresley House.

How likely would you be to recommend Gresley House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

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  • For further information on our Review Policy please click here.

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Care Home Idol 2016

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